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J
Rating: 5 out of 5
Very good product. Tuto impeccable . Good price
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 3 and 5 stars
Reset filtersR
Rating: 5 out of 5
to continue
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M
Rating: 5 out of 5
Very good experience. Ordering on the website is very easy. The delivery, on site, went very well.
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C
Rating: 5 out of 5
Very helpful, good advice, friendly, real pros
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K
Rating: 5 out of 5
Order shipped quickly as soon as they had stock. Well packaged and well cared for. Satisfied with my purchase!
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A
Rating: 5 out of 5
The product is in perfect condition and the assembly tutorial is perfect...
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P
Rating: 5 out of 5
product conforms. fast delivery. RAS
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R
Rating: 5 out of 5
Fast and accurate shipping.
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C
Rating: 5 out of 5
Impeccable
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L
Rating: 5 out of 5
Everything is perfect as usual! Fast, efficient and inexpensive. The video guides for replacing parts are very well done! THANK YOU SOSAV!!!
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J
Rating: 5 out of 5
fast and compliant
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C
Rating: 1 out of 5
Equipment that didn't work: very frustrating to assemble and reassemble for nothing at all. Fortunately customer service is responsive and returns and refunds are pretty quick. But I don't recommend it at all.
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Response from SOSAV
Ciao Céline,
Grazie per il tuo feedback e ci dispiace che lo schermo che abbiamo ricevuto non funzionasse correttamente, il che è tanto più sorprendente in quanto si tratta di uno schermo ufficiale Huawei.
Capiamo la sua insoddisfazione, ma purtroppo sono cose che possono succedere con le apparecchiature elettroniche...
Fortunatamente, e come lei ha sottolineato, il nostro team è sempre reattivo e fa del suo meglio per trovare soluzioni (perché ce ne sono sempre) nel minor tempo possibile.
Rimaniamo a vostra disposizione per qualsiasi altra informazione, non esitate.
Cordiali saluti,
Il team di SOSav.fr
Grazie per il tuo feedback e ci dispiace che lo schermo che abbiamo ricevuto non funzionasse correttamente, il che è tanto più sorprendente in quanto si tratta di uno schermo ufficiale Huawei.
Capiamo la sua insoddisfazione, ma purtroppo sono cose che possono succedere con le apparecchiature elettroniche...
Fortunatamente, e come lei ha sottolineato, il nostro team è sempre reattivo e fa del suo meglio per trovare soluzioni (perché ce ne sono sempre) nel minor tempo possibile.
Rimaniamo a vostra disposizione per qualsiasi altra informazione, non esitate.
Cordiali saluti,
Il team di SOSav.fr
T
Rating: 5 out of 5
Product conforms. Fast delivery.
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H
Rating: 5 out of 5
Very professional, item received quickly in perfect condition.
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N
Rating: 5 out of 5
Fast, efficient and serious.
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C
Rating: 5 out of 5
perfect
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L
Rating: 5 out of 5
Fast delivery
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S
Rating: 3 out of 5
I'm very pleased with the product, but it's a bit long. I would have liked to have seen it on the website, as it was not available, or that you were dropshipping.
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Response from SOSAV
Ciao Stéphane,
Grazie per il suo feedback e siamo molto spiacenti per il ritardo del fornitore su questo ordine.
Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni.
Tuttavia, alcuni articoli possono essere stati soggetti a ritardi da parte dei fornitori a causa dell'attuale situazione sanitaria e ci scusiamo per qualsiasi inconveniente che questo possa aver causato.
Sfortunatamente, siamo dipendenti dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficienti per assicurarci che riceviate il vostro ordine rapidamente.
Non esitate a contattarci, vi ascoltiamo. Grazie per la vostra pazienza :-)
Cordiali saluti,
Il team di SOSav.fr
Grazie per il suo feedback e siamo molto spiacenti per il ritardo del fornitore su questo ordine.
Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni.
Tuttavia, alcuni articoli possono essere stati soggetti a ritardi da parte dei fornitori a causa dell'attuale situazione sanitaria e ci scusiamo per qualsiasi inconveniente che questo possa aver causato.
Sfortunatamente, siamo dipendenti dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficienti per assicurarci che riceviate il vostro ordine rapidamente.
Non esitate a contattarci, vi ascoltiamo. Grazie per la vostra pazienza :-)
Cordiali saluti,
Il team di SOSav.fr
V
Rating: 1 out of 5
Order received 2 months later
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Response from SOSAV
Ciao Vladimir,
Grazie per il suo feedback e ci dispiace per il ritardo nella consegna...
Inizialmente, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni, e questo ritardo è stato notevolmente prolungato poiché si tratta di un pezzo difficile da ottenere, ancor più in questo particolare periodo in cui il commercio tra paesi non è facile.
Fortunatamente, questo è finalmente risolto e avete ricevuto il vostro articolo nella forma dovuta.
Non esitate a contattarci, siamo a vostra disposizione come sempre.
Cordiali saluti,
Il team di SOSav.fr
Grazie per il suo feedback e ci dispiace per il ritardo nella consegna...
Inizialmente, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni, e questo ritardo è stato notevolmente prolungato poiché si tratta di un pezzo difficile da ottenere, ancor più in questo particolare periodo in cui il commercio tra paesi non è facile.
Fortunatamente, questo è finalmente risolto e avete ricevuto il vostro articolo nella forma dovuta.
Non esitate a contattarci, siamo a vostra disposizione come sempre.
Cordiali saluti,
Il team di SOSav.fr
F
Rating: 5 out of 5
Very professional
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E
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Large selection. Fast delivery. Items in conformity.
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A
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Perfect good product
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S
Rating: 5 out of 5
Three good
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C
Rating: 5 out of 5
Fast and compliant I strongly recommend
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C
Rating: 5 out of 5
Perfect. I'm very pleased with the service and the quality of the product. I'll definitely recommend it to others.
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G
Rating: 5 out of 5
Nothing to say, maybe the screen gasket which seems a bit light to me
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C
Rating: 5 out of 5
Compliance and speed.
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P
Rating: 5 out of 5
perfectly
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S
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
A quality and responsive customer service, I recommend ;)
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F
Rating: 5 out of 5
Very competent service, perfect rates, very quick response from Sav. I highly recommend SOSAV.
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P
Rating: 3 out of 5
Delay a little too long for what I was told
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Response from SOSAV
Hello Pascal,
We thank you for your opinion and are very sorry for the delay.
Unfortunately, it is indeed possible that the transmitted delay fluctuates sometimes since it is transmitted by the supplier in real time, and that the current circumstances do not always help to be totally reliable.
Our team apologizes for any inconvenience this delay may have caused your organization.
Our team remains available for any further questions, please do not hesitate.
Yours sincerely
The SOSav.fr Team
We thank you for your opinion and are very sorry for the delay.
Unfortunately, it is indeed possible that the transmitted delay fluctuates sometimes since it is transmitted by the supplier in real time, and that the current circumstances do not always help to be totally reliable.
Our team apologizes for any inconvenience this delay may have caused your organization.
Our team remains available for any further questions, please do not hesitate.
Yours sincerely
The SOSav.fr Team
R
Rating: 5 out of 5
Fast delivery. Product conforms. Good price. Perfect
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D
Rating: 3 out of 5
Screen quality not as premium as described in the description.
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Response from SOSAV
Hello David,
We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.
However, we note that you have not yet contacted our team about this matter: do not hesitate to write to us at [email protected] so that we can be informed of this information and find a solution quickly :-)
Our team wishes you a very nice day and remains at your disposal if needed.
Sincerely,
The SOSav.fr Team
We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.
However, we note that you have not yet contacted our team about this matter: do not hesitate to write to us at [email protected] so that we can be informed of this information and find a solution quickly :-)
Our team wishes you a very nice day and remains at your disposal if needed.
Sincerely,
The SOSav.fr Team
J
Rating: 1 out of 5
Finally delivered the day before the third month of delivery of an order cashed the day after the order I have no confidence.
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Response from SOSAV
Hello Jean-Paul,
We thank you for your opinion and are sincerely sorry for the delay in delivery.
As indicated on the product sheet when you placed your order, the item was not available for immediate shipment but under 7 to 15 days initially.
As a result, the order becomes a "pre-order", which requires a payment to be received so that we can order the missing product from our supplier.
This last one underwent an important and quite abnormal delay, of which we were dependent exactly like you. Our team apologizes for the inconvenience this delay has caused.
As always, we remain fully available if needed.
Sincerely,
The SOSav.fr Team
We thank you for your opinion and are sincerely sorry for the delay in delivery.
As indicated on the product sheet when you placed your order, the item was not available for immediate shipment but under 7 to 15 days initially.
As a result, the order becomes a "pre-order", which requires a payment to be received so that we can order the missing product from our supplier.
This last one underwent an important and quite abnormal delay, of which we were dependent exactly like you. Our team apologizes for the inconvenience this delay has caused.
As always, we remain fully available if needed.
Sincerely,
The SOSav.fr Team
F
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super
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