Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 3 and 5 stars

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V
Vincent B.
Rating: 5 out of 5
Fast delivery and conforms to the order. Excellent follow-up.
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Michel K.
Rating: 5 out of 5
a perfect order good reference and especially !! step by step inos to replace the defective part
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Jean P.
Rating: 5 out of 5
I asked a question first, got a quick answer and ordered.
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André C.
Rating: 3 out of 5
battery only charges at 70 %, discussions in progress with SAV ..... not simple !!!
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Response from SOSAV
Hello André, Thank you for your comment. Electronic components are not immune to malformations or defective cases, being very fragile. In the case where indeed, the component in question proves to be defective, several factors can be blamed. We understand your dissatisfaction and apologize for the inconvenience caused. As you already know, a new battery in great shape was shipped to you yesterday and will be in your hands soon :-) Do not hesitate to contact our team for any further information. Sincerely, The SOSav.com Team
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Michel P.
Rating: 5 out of 5
The first battery was defective, a second one was sent back to me within 48 hours.
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Vincent E.
Rating: 5 out of 5
Fast delivery and careful packaging.
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Bennahmias R.
Rating: 5 out of 5
nothing original to report
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Cherif G.
Rating: 5 out of 5
Everything is perfect with sosav. I highly recommend it.
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Ludovic H.
Rating: 5 out of 5
In all areas they ensure
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Nicolas R.
Rating: 5 out of 5
Very fast shipping, perfect!
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Aurelie M.
Rating: 5 out of 5
Efficiency, rapidity and follow up, delivery in conformity, thank you very much, I recommend
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Valerie V.
Rating: 5 out of 5
site and registration very simple availability of spare parts fast delivery tuto replacement very clear
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Gherabi O.
Rating: 5 out of 5
Delivery and quality to match
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Laetitia G.
Rating: 5 out of 5
Fast delivery and I immediately found what I was looking for!
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Rafael L.
Rating: 5 out of 5
Conforms to expectations. I have ordered other items in the past and have nothing to complain about. Serious professionals. Battery changed without problems with the help of the tuto and a phone that is getting a second youth. I recommend it!
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Thierry D.
Rating: 5 out of 5
Delivered quickly and very complete. A small remark, the plastic material of the screen and the mediators should be made of a harder plastic. The screen is very difficult to remove, even when heated, and the tool quickly gets damaged. But I still managed to do it with the different mediators provided. Explanations are quite clear on the video.
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Philippe O.
Rating: 5 out of 5
Super responsive and fast
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Yves L.
Rating: 5 out of 5
O Rapide
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Antonio D.
Rating: 5 out of 5
very good site at the top
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Jeremie P.
Rating: 5 out of 5
A top price and a very attentive after-sales service.
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Stéphanie P.
Rating: 5 out of 5
Very good site, great customer relationship. Fast shipping, videos are great!
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Didier C.
Rating: 5 out of 5
Good and very fast
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Nordahl M.
Rating: 5 out of 5
good, fast, compliant, I recommend
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Magali M.
Rating: 5 out of 5
Thanks to the tools and the tuto I changed the battery of my iPhone 6s Very good autonomy Thanks to sosav
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Michael R.
Rating: 5 out of 5
The order was received very quickly, perfect conformity and quality!
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Charlène D.
Rating: 5 out of 5
Product conforms and delivery in time
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Argot M.
Rating: 5 out of 5
Unbeatable price, clear website, fast service. I am very satisfied to have discovered SOSav.
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Melanie A.
Rating: 1 out of 5
I ordered a gasket for my Karcher that does not match the size of the item ordered at all. I have tried to contact you to no avail...
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Response from SOSAV
Hello Melanie, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The SOSav.fr Team
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Dominique D.
Rating: 5 out of 5
fast delivery
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Didier A.
Rating: 5 out of 5
I was looking for a replacement battery for a phone that came out several years ago. The site was clear and I was able to find it without any problem. The package arrived a day early and the battery works perfectly, so I won't have to buy another phone.
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Alain B.
Rating: 5 out of 5
impeccable in every respect
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Didier L.
Rating: 5 out of 5
Very good
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Jean Philippe L.
Rating: 5 out of 5
Excellent
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Joost H.
Rating: 5 out of 5
???? Perfect!
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Aziz B.
Rating: 5 out of 5
Satisfied
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Nicolas B.
Rating: 1 out of 5
Product error during delivery. It is inadmissible not to check the references before sending the packages!
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Response from SOSAV
Hello Nicolas, We thank you for your message and we are sorry to hear this news :- / However, the photos you sent us have shown that you had received what you ordered, namely a Rear Camera - P20. Our team has already contacted you about this, so please check your junk mail if necessary. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.fr Team
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Romain J.
Rating: 5 out of 5
I am very satisfied with all my orders and especially with the reactivity of sosav in the case of the last order which did not arrive at the place of delivery and which was immediately reshipped to me and as soon as possible. Thank you for everything.
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M
Michaël F.
Rating: 5 out of 5
At the top
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Monique C.
Rating: 1 out of 5
I have to say that I am very pleased with the quality of the product. I have to say that it is very good and I am very pleased with the quality of the product,
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Response from SOSAV
Hello Monique, We are sorry to see that your order does not give you complete satisfaction :-( It seems that you have not yet contacted our team concerning this part. We invite you to contact us by e-mail at [email protected] : our team will be happy to help you once informed directly. Have a nice day! Sincerely, The SOSav.fr team
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Souad E.
Rating: 5 out of 5
easy to use site, timely delivery,
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