Customer reviews of SOSAV

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patrick L.

Rating: 5 out of 5

Published on 29/12/2020 à 07h45

fast service and delivery i recommend

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christophe M.

Rating: 3 out of 5

Published on 28/12/2020 à 14h26

Order never arrived, package lost and have to call customer service again to learn that my package is lost

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Response from SOSAV Published on 30/12/2020

Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team

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jean-pierre M.

Rating: 5 out of 5

Published on 28/12/2020 à 14h22

After buying faulty batteries elsewhere, I found a quality battery at sosav.

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SOFIANE M.

Rating: 1 out of 5

Published on 28/12/2020 à 09h59

First order and bad experience, contacted by email no answer and by call after 12 minutes of waiting its cut... first and last time on this site I advise not.

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Response from SOSAV Published on 30/12/2020

Hello Sofiane, We are sorry if our lines were momentarily saturated during this particular period. We note however that you have had a return from our team since then and that a new order fully taken care of by our team was shipped yesterday afternoon. Do not hesitate to contact us at [email protected] if you need to, we are available and answer most of the time during the day. See you soon! Sincerely, The SOSav.Fr Team

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Jacky N.

Rating: 5 out of 5

Published on 27/12/2020 à 20h46

Very well done site, everything is clear, well detailed etc. The tutorials are very practical and easy to follow.

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Pascale M.

Rating: 5 out of 5

Published on 27/12/2020 à 18h59

Compliant

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Fouad A.

Rating: 5 out of 5

Published on 27/12/2020 à 17h20

Thank you very much

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nathan M.

Rating: 5 out of 5

Published on 27/12/2020 à 17h12

well

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Patrick C.

Rating: 1 out of 5

Published on 27/12/2020 à 16h04

An order from July 2, 2020 has still not arrived despite my reminders. I recommended the same product on December 11, 2020 and it arrived 15 days later. I paid twice for this product.

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Response from SOSAV Published on 28/12/2020

Hello Patrick, We thank you for your comment and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to contact our customer support at [email protected] without hesitating to recall your order number SOPEUCBWZ. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused by this bug. Have a nice day! Sincerely, The SOSav.Fr Team

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christian L.

Rating: 5 out of 5

Published on 27/12/2020 à 13h44

Perfect

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BESSE B.

Rating: 5 out of 5

Published on 27/12/2020 à 13h26

Well

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JEAN-PIERRE M.

Rating: 5 out of 5

Published on 27/12/2020 à 12h12

Super fast shipping and product as described

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alain M.

Rating: 1 out of 5

Published on 27/12/2020 à 04h56

did not receive my order made on December 17

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Response from SOSAV Published on 28/12/2020

Thank you for your comment... We confirm that your order has been shipped on 17/12/2020 by our logistics team, in green letter without tracking, according to your request. The shipping time can be up to ten days after the shipment in this particular period. It seems that you have not yet contacted our team regarding this shipment. Please do not hesitate to write to us at [email protected] so that we can take stock of the situation and offer you appropriate solutions ? Waiting for your return, our team wishes you a great day! Sincerely, The SOSav.Fr Team

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Pascal L.

Rating: 5 out of 5

Published on 26/12/2020 à 16h22

Fast, conforms to the order, good value for money. Nothing to complain about.

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romain G.

Rating: 5 out of 5

Published on 26/12/2020 à 13h18

Delivery in time! Top tutorials

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Gaëtan D.

Rating: 5 out of 5

Published on 26/12/2020 à 11h55

Order received very quickly despite the holidays (3 working days, by simple letter)

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Laurent B.

Rating: 5 out of 5

Published on 26/12/2020 à 11h50

I bought a home button for iPhone 7 Plus and thanks to you my phone works perfectly... thanks for the advice and not having to go to an Apple store to take an extremely expensive bill! Bravo SOSAV

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Christophe P.

Rating: 5 out of 5

Published on 24/12/2020 à 11h49

Timeframe corresponding to my choice and reliable Tuto

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DESCAS F.

Rating: 5 out of 5

Published on 23/12/2020 à 17h45

Perfect

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GILBERTE D.

Rating: 5 out of 5

Published on 23/12/2020 à 16h15

GREAT SERVICE! Great service, timely delivery. Pro's!

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Nicolas C.

Rating: 1 out of 5

Published on 23/12/2020 à 16h15

Colie does not match the picture

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Response from SOSAV Published on 28/12/2020

Hello Nicolas, We thank you for your comment and we are sorry for this incident. We note that your request is already being processed by our customer support, several solutions will be proposed to you shortly and everything will be back in order quickly. We remain available for any further information at the usual address, [email protected]. Have a nice day. Sincerely, The SOSav.Fr Team

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Bruno S.

Rating: 5 out of 5

Published on 23/12/2020 à 15h46

Good product and fast delivery

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Paul A.

Rating: 3 out of 5

Published on 23/12/2020 à 15h13

The tool kit does not contain all the elements presented either in the video or in the troubleshooting guide. The contents are as described on the website. You should consider watching the video AND the pictorial guide, then compare with the contents of the tool kit to discover the iSlack and iHold

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Response from SOSAV Published on 28/12/2020

Hello Paul, Thank you for your comment. We note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if you have any request for clarification, we are available with pleasure. Have a nice day. Sincerely, The SOSav.Fr Team

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Macoumba L.

Rating: 5 out of 5

Published on 23/12/2020 à 13h02

Compliant

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Adam H.

Rating: 5 out of 5

Published on 23/12/2020 à 01h48

Perfect, thank you.

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benjamin R.

Rating: 5 out of 5

Published on 22/12/2020 à 17h22

Package well wrapped in bubble wrap. easy change. I didn't need any specific tools. I had a box of small screwdrivers of any shape that goes easy. to open, picks, and a small iron plate of a war finger snap (hahah). To remove the plugs, flexible picks. Here we go again for 2 years. Thanks SOSAV for the speed etc.

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Jean Louis V.

Rating: 5 out of 5

Published on 22/12/2020 à 16h36

Very good.

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Nishantha T.

Rating: 5 out of 5

Published on 22/12/2020 à 16h06

Order received very quickly and reliable site I recommend

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Christophe S.

Rating: 5 out of 5

Published on 22/12/2020 à 13h13

Easy to use suite and find everything you need.

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Philippe P.

Rating: 5 out of 5

Published on 22/12/2020 à 09h57

Hello, From the disassembly following your procedure, to the order delivered, and the reassembly everything is very good, I will recommend your site.

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eric D.

Rating: 5 out of 5

Published on 22/12/2020 à 00h34

Yes bon

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Alexis M.

Rating: 5 out of 5

Published on 21/12/2020 à 22h02

Perfect

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Patrick R.

Rating: 5 out of 5

Published on 21/12/2020 à 15h54

RAS, parcel sent by post, without tracking mode, received without problem and in time

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frederic E.

Rating: 5 out of 5

Published on 21/12/2020 à 14h02

Fast delivery and good condition.

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Jonathan D.

Rating: 5 out of 5

Published on 21/12/2020 à 08h07

We received our order but no order confirmation email. I wondered if my order had been registered.

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Jean pierre B.

Rating: 1 out of 5

Published on 20/12/2020 à 19h07

More than a week and still haven't received the phone shell

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Response from SOSAV Published on 23/12/2020

Hello Jean-Pierre, We are sorry for the longer than normal delivery times during this holiday season and the health crisis. We are also dependent on it. However, your order placed on 14/12 has been shipped the same day by our logistics in letter without tracking. By choosing this method of delivery, we do not have the possibility to locate the product and it takes at least 5 working days in normal time (except in the current context). If it is not already the case, your package should arrive very soon. If you need a faster delivery, we offer express carriers. Best regards,

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Philippe G.

Rating: 3 out of 5

Published on 20/12/2020 à 18h33

I have purchased 2 screens and only 1 is working. I am waiting to see if the after sales service will take care of the refund or a credit note.

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Response from SOSAV Published on 23/12/2020

Hello Philippe, We are sorry to learn that a product is defective. Our team will not fail to come back to you by email in order to propose you an exchange as soon as possible. Sincerely yours,

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Laure V.

Rating: 5 out of 5

Published on 20/12/2020 à 18h32

I have already given my opinion

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Clément S.

Rating: 5 out of 5

Published on 20/12/2020 à 17h37

very good tutorial, I was able to replace the microphone on my phone without any problem

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Joel P.

Rating: 5 out of 5

Published on 20/12/2020 à 15h55

Very satisfied, order OK, delivery OK.

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