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G
Rating: 5 out of 5
Very accessible site
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Everything is well received and everything works. Fast delivery
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S
Rating: 5 out of 5
A note 10/10 I highly recommend the site I ordered for the first time I will reorder here because cheaper and authentic
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M
Rating: 5 out of 5
The item is as I expected and the price is very reasonable. Fast shipping
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J
Rating: 5 out of 5
all in all, everything is ok
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N
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
Very happy in every way. Thank you
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H
Rating: 1 out of 5
Doesn't work this piece?
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Response from SOSAV
Hello Huseyin, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to recall your order number and the manufacturer's reference of the iPhone. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day!
F
Rating: 5 out of 5
Fast and accurate delivery. The online guide was essential for me to carry out the repair. It's great!
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C
Rating: 5 out of 5
Everything was as described
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M
Rating: 5 out of 5
Everything is simple and clear. Fast shipping and delivery. CLEAR
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R
Rating: 5 out of 5
RAS.
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C
Rating: 5 out of 5
Fast delivery and fit my order.
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F
Rating: 1 out of 5
I have bought an iPhone X charging connector and a speaker so I change it all very very well the tuto are nickel all happy with me I put the tel back on the road everything works well I was delighted and after three minutes the phone turns off and this rallume all alone I said update and the no every three minutes my tel turns off and this I went to a repairer and said the tablecloths you changed are not compatible so thank you I paid 120 euro to change my tablecloth at the repairer and my phone works properly so I am really not happy with your site with parts that are not compatible or do not work I am very disappointed I think a refund is not possible??? I am very disappointed with your site and the parts are not compatible or do not work, I think a refund is not possible. I think I will not buy from you again if you do not do anything.
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Response from SOSAV
Hello Florent, We thank you for your message and we are sorry to learn this information :-( It seems that you have not yet contacted our team on this subject. In order to check the status of your order with our after-sales service, please contact us by e-mail at [email protected] and give us the manufacturer's reference of your iPhone: our team will be happy to help you :-) Have a great day! The SOSav.fr team
D
Rating: 5 out of 5
The order was received after two days and was very well packaged.
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F
Rating: 5 out of 5
Excellent site
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A
Rating: 5 out of 5
Very reactive after sales service.
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V
Rating: 5 out of 5
Fast order processing, fast delivery and quality parts. As usual.
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C
Rating: 3 out of 5
Correct delivery time and packaging.
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Response from SOSAV
Hello Claudine, We thank you for your message and we are sorry to see that the part you received is not suitable for you. It is indeed a compatible cable (unofficial), as indicated on the product sheet you have chosen :-) You can, if you wish, return the item that does not suit you, and then get a refund or a credit note of it. For this, please contact our team at [email protected], we will be happy to find a solution for you! Have a nice day. Sincerely, The SOSav.Fr team
C
Rating: 5 out of 5
RAS. Merci
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L
Rating: 3 out of 5
I communicated precisely the part I wanted, but it was another part (not the right one) that was sent to me.
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Response from SOSAV
Hello Louis-Norbert, We thank you for your message and we are sorry that the exchanges with our team did not give you complete satisfaction. We remain at your disposal and are open to any comments allowing us to improve and especially to improve your customer experience at SOSav.fr. Do not hesitate to contact our team for any question. Have a great day! The SOSav.com team
F
Rating: 5 out of 5
Conforms to the order
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M
Rating: 5 out of 5
Fast shipping, no errors, perfect ?????
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A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Satisfaction with the product and the delivery time
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S
Rating: 5 out of 5
easy to order, good tutorials, after in my case, after opening the connected watch it was another failure. But kindly they take back the material in this case.
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L
Rating: 5 out of 5
Nothing to say, the order was made easily.
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A
Rating: 5 out of 5
Battery received quickly. Will it last?
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R
Rating: 5 out of 5
Fast order and delivery. Ordered a game card reader for Nintendo Switch, functional part and at the right price.
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Y
Rating: 5 out of 5
Material as described. Assembly OK (except 2 typos on their topic!). Functioning OK.
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L
Rating: 5 out of 5
Fast and careful shipping, product conforms with good installation tutorial on the site
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M
Rating: 5 out of 5
Impeccable
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F
Rating: 5 out of 5
Received quickly and fit. Well done videos. Thank you.
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V
Rating: 5 out of 5
Nothing loves perfect
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C
Rating: 5 out of 5
Top....
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H
Rating: 5 out of 5
perfectly
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C
Rating: 5 out of 5
Perfect repair done in 10 min
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G
Rating: 5 out of 5
super product of good quality
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A
Rating: 5 out of 5
Well?
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V
Rating: 1 out of 5
Very interesting site at the base but there battery of Iphone SE received refused any load.
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Response from SOSAV
Hello Vincent, We thank you for your message and we are sorry to hear about this :- / Have you tried to contact your customer service about this so that we can offer you a solution quickly? In order to remedy the situation, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will get back to you shortly. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.Fr Team