Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 051 published reviews
5 21,1k 78% 4 4 196 16% 3 925 3% 2 331 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 3 and 5 stars

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E
Elodie F.
Rating: 5 out of 5
Product conforms, well packaged.
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Soulymane T.
Rating: 5 out of 5
Professional
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Gael D.
Rating: 1 out of 5
Part hs
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at [email protected] so that we can exchange the part? Sincerely, The SOSav team
J
Jean-François D.
Rating: 5 out of 5
good site and good quality product! delivery respected!
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Vincent O.
Rating: 5 out of 5
Thank you very much
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Alain D.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service. Everything works fine. I'm very pleased with the service and the quality of the product.
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Pascal D.
Rating: 5 out of 5
Perfect
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David R.
Rating: 5 out of 5
Searching for products on the site is easy. The tutorials for changing parts are very pleasant. In addition, the customer service is excellent : they do not hesitate to exchange defective parts and to diagnose the hardware problems of the devices that one wishes to repair.
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Vian C.
Rating: 5 out of 5
Nothing to say impec
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Christophe M.
Rating: 5 out of 5
I'm a very good customer and I'm very happy with the service. I'm very happy with the service and I'm very happy with the quality of the service.
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Johnny D.
Rating: 5 out of 5
Top product and order, fast delivery, well packaged
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Jacky N.
Rating: 5 out of 5
Very good telephone reception Problem on a new battery sent back very quickly Thank you
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Fabien C.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product.
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David P.
Rating: 5 out of 5
Satisfaction
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Bruno G.
Rating: 5 out of 5
Great. Nothing to complain about!
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François Z.
Rating: 5 out of 5
Perfect! Simply perfect. The items are available, the shipping is fast, the price is reasonable, and the customer service is top notch, and they don't hesitate to offer several solutions to solve a problem. I recommend it.
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Damien F.
Rating: 5 out of 5
Perfect console cord! Received quickly, nothing to complain about. I recommend SoSav.
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Yohann D.
Rating: 5 out of 5
I had a problem with my first order. I contacted customer service, sent the item back and they offered me a credit note or refund. I took the credit. I was not able to take advantage of my credit, an email to the customer service, and everything was settled. Thank you
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Marie A.
Rating: 5 out of 5
Good quality product, no problems
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Frédéric P.
Rating: 5 out of 5
Delivery nickel???? For repair of 2 samsung tablets
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Etienne S.
Rating: 5 out of 5
Clear and efficient.
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Isabelle M.
Rating: 5 out of 5
Product conforms and delivery time respected
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Yann D.
Rating: 3 out of 5
As presented in the satisfaction survey, the product ordered is white but at the validation it is the black version that appeared. Without this problem I would have given it 4 stars.
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Response from SOSAV
Hello, Thank you for your feedback. Please contact our customer service ([email protected]) so that we can find a solution to your problem. Sincerely, The SOSav team.
I
Ibrahim I.
Rating: 5 out of 5
Three good
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Anthony R.
Rating: 1 out of 5
I'm very, very unhappy with it. Out of order. Service. Customer who does not answer by phone. But by e-mail. But only good when they want. I had to work with one of their competitors. Screen received 24 hours that works. Sosav lost a customer
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Response from SOSAV
Hello, Could you please contact our customer service ([email protected]) so that we can find a satisfactory solution to your problem. Sincerely, The SOSav team.
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Avni R.
Rating: 5 out of 5
Great delivery, great customer service, quick response to emails, good quality product and not expensive.
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Vincent S.
Rating: 5 out of 5
Perfect service
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Julien F.
Rating: 5 out of 5
The parts are original, the shipping is fast and clean, the site is well explained, especially the step-by-step photos for repairs.
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Christian R.
Rating: 5 out of 5
The search on the site for the parts I needed was done very quickly because the display of the products and their technical destination are very well explained. The speed of delivery when the phone is out of order is an important asset.
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M
Mickael L.
Rating: 5 out of 5
Bjr tres bon site rapide
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Yannick L.
Rating: 5 out of 5
Perfect parts, fast delivery!!! I strongly recommend this site
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Edwina L.
Rating: 5 out of 5
Perfect
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Fabrice D.
Rating: 5 out of 5
impeccable - fast - very well packaged - products in conformity
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Nathalie V.
Rating: 5 out of 5
The product is true to the original and works perfectly.
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Jordan L.
Rating: 5 out of 5
Purchase of a Samsung screen nothing to complain about fluid and good size
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Sylvie C.
Rating: 5 out of 5
fast and efficient
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Philippe B.
Rating: 5 out of 5
The tutorials are clear and precise. The delivery is very fast
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Shelley D.
Rating: 5 out of 5
Very fast well packaged just great
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Philippe N.
Rating: 5 out of 5
Fast delivery and attractive price
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Nguyen G.
Rating: 1 out of 5
I didn't receive my order, I contacted the customer service department, no answer.
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Response from SOSAV
Hello, Thank you for your review! After checking, our customer service unfortunately did not receive a message from you :/ Could you please contact them at [email protected] ? Sincerely, The SOSav team
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