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A
Rating: 3 out of 5
Shipping costs 5euros, for a piece that is 5grams. An envelope costs less. But fast service.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Everything is perfect: order delivered quickly; easy to follow tutorial. Great!
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
OK..
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A
Rating: 5 out of 5
Very good site
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A
Rating: 3 out of 5
The site is well done but I was tricked I had not seen that the product was not in stock My request for change of delivery address was not taken into account I waited 3 weeks before having the product
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Ras. Clear, practical, well-structured site... Nickel
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A
Rating: 5 out of 5
Very good, fast and quality product.
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A
Rating: 5 out of 5
Fast and efficient.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery. Progress of the order status indicated frequently.
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A
Rating: 5 out of 5
Well
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A
Rating: 1 out of 5
Well
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A
Rating: 1 out of 5
The product was late in coming, I had to go on the site to see that it was in restocking, which was not at all reported to me at the time of purchase that I would not have done given the urgency. No information was given on the future availability of the product. I was forced to do something else and the product is no longer useful to me. Bravo !
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Response from SOSAV
Hello, we offer for sale products in "dispo fournisseur", which generally require a restocking period of about 10 to 15 days. On each product sheet, when the product is not in stock, we indicate - in orange and bold - just above the add to cart button - the availability of this product within 15 days. If you did not see this mention, we are sorry. On this type of order, as soon as your order is validated, we send again an alert to let you know that you have one or more products that are in supplier's availability, and that therefore a longer delay than usual is necessary for the shipment. If you wish to return the part because it is no longer useful to you, do not hesitate to use our return form available at the following address: https://www.sosav.fr/tickets-support/return/ . We will of course take the part back and issue a refund. Sincerely, SOSav.com Customer Service
A
Rating: 5 out of 5
Very good site! Fast and serious service. And it reduces our carbon footprint! In addition, the little sweetness attached to the package is a nice touch! We repair and we have a reward!)
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A
Rating: 5 out of 5
Perfect! Exactly what I needed.
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A
Rating: 5 out of 5
Fast delivery and very good quality products.
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A
Rating: 5 out of 5
Fast delivery, well packaged with some bonus gifts inside!
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
I am very pleased with the service and the quality of the product.
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A
Rating: 5 out of 5
Essential for smartphone spare parts
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A
Rating: 5 out of 5
Solution to my problem. Responsiveness. Efficient. I'M FINE.
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A
Rating: 3 out of 5
Order quickly taken into account and quickly delivered
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A
Rating: 5 out of 5
Price and quality at the rdv, very well done site!
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A
Rating: 3 out of 5
screen quality far below the original
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A
Rating: 5 out of 5
Very smooth site use
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A
Rating: 5 out of 5
Very good, serious and fast site - good quality components
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A
Rating: 5 out of 5
Serious site. Product sent and received very quickly.
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A
Rating: 5 out of 5
Very good, I recommend
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A
Rating: 5 out of 5
very good recommendation
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A
Rating: 5 out of 5
Excellent site, clear, functional and perfect delivery. The parts are of high quality! To be recommended!
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A
Rating: 5 out of 5
Very good site to repair your computer yourself
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A
Rating: 1 out of 5
I've just ordered the connector, battery, tools, and followed all the steps in the video with care. The result is a black screen and no sound.
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A
Rating: 5 out of 5
Good model received quickly and works perfectly.
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A
Rating: 5 out of 5
Great content. Received FAST. And a strawberry Nini cararembar :-). THANK YOU !!!!
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A
Rating: 5 out of 5
good presentation of the site fast delivery clear order process
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A
Rating: 5 out of 5
Very good the parts I ordered were what I wanted and following a comment that the batteries are not Samsung and well remove the label and you will see that if mdr. Thank you again, it helped me a lot and especially the tool kit for my phone.
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A
Rating: 3 out of 5
misleading the shipping costs are not free as advertised
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