Customer reviews of SOSAV

Extremely disappointed. My order, a tempered glass protective window for smartphone was delivered today, 10 days after its shipment. The product, packed in a soft bubble wrap, with no indication of fragility, arrived broken. This underlines a lack of respect for the product, and the customer. This is not worthy of a professional trader.

The item I received was not what I expected. The tutorial misled me.

Exceeded deadlines

DECEIVED

The right copper microphone is missing

At the opening of the envelope I found the suction cup partially unusable because deformed (folded edge) and especially the sticker envisaged to stick the battery completely unusable, the protection of the sticky part unstuck and the sticker partially stuck on the pocket of tools..... I thus had to improvise

The screen is darker.

The screen did not have the right colors, the blue was purple and the others did not match. After two days the screen was broken.

Product does not work

Delivery 1 week too long!!! order on Wednesday received Tuesday 7 days included Weekend for a simple letter fleece...can do better otherwise RAS for a product of occase

The product does not conform to the link on the video and is not compatible with my phone.

No problem for the article and delivery.

Damaged product that works one out of three times

Well designed site, delivery Ok

Unfortunately I did not receive the right hydrogel film. The sticky part was not on the right side of the film. I couldn't stick it because of the cut out for the front camera. Too bad .

Ordered and paid announcement delivered the next day and 5 days later still nothing.... service contact who blames the carrier..... product certainly quality but everything else leaves to be desired.

Battery sold as original... Some doubts and the rear window broke when I changed it so a bit disappointed but the battery works fine

Screen quality very good, the only problem is that there are no tools provided with it... And to get the old home button back, you still need a new specific screwdriver not included as well. It would be nice to add a tool kit suitable for the phone model.

Many products offered Fast shipping

I did not receive the right drawers. I sent an email because it is impossible to get a phone answer. I would have preferred to be contacted to solve the problem rather than to give an opinion which cannot be good.

Extremely disappointed. I followed your tutorial on how to disassemble a Dyson vacuum cleaner with your kit. I rushed to buy it. Only your tools are so small that they don't fit... I couldn't unscrew anything with them. Total rip-off. It's a shame.

It started well with a video tutorial that explains how to change the case of my laptop. So I ordered the case (received 8 days late, but that happens), with the adhesive indicated in the tutorial (not the tools because I had them). But: the adhesive is already on the hull, so I bought double-sided tape for nothing on the site; at 6.90 I'm not going to pay shipping costs to send it back... The tutorial is therefore a lie, or the product description of the hull is not complete. In both cases it's not honest since it pushes to unnecessary purchase. Also, the pretty clean tutorial with the shell coming off by itself (Samsung Galaxy A8) is a big fake: in reality, even if you heat it up like crazy with the hair dryer, you'll explode the glass, and get glass everywhere (wear glasses and do it in a place where you can clean the glass particles easily). I also bought a small clamp to put the laptop on the car's ventilation grill, whose spring doesn't work... same thing, at 5 euros you don't send it back, you stay with it...

I have not received my order

I received the part but unfortunately the map is much too long compared to the original. I had to unsolder the connector to put it on the old one.

I followed the tutorial to change the battery of my iPhone, I bought the tools recommended, it seemed within my reach, result totally failed, broken phone.

Site not recommended. Order not received and a century to get a refund. First and last order on this site.

The glass arrived without a hitch and was a perfect fit, but probably with an oversight in the order: I couldn't find the stickers to fix it that were supposed to be attached

Triwing screwdriver too big. Had to buy another one.

I have repaired dozens of phones including iPhones 7. This is the first time that the screen has a black border on the side and green borders. I am very precise in the assembly. I am not satisfied at all.

Hi, I ordered a LCD connector for Nintendo switch, normally I bought a new part, but I received a used part.

Defective product. Very strong after sales service, everything is set up to be difficult and discourage buyers.

I am not at all satisfied with my order... The battery that was delivered to me does not hold the load.

Well done site.

The product ordered does not work, it is a rechargeable battery for c box one

The part doesn't work...

The product doesn't match I have a galaxy j6 and the external speaker order doesn't match

I am disappointed

Received the glass without the adhesive

The replacement screen ordered is not as bright as the original screen and everything becomes more grey... it's a real shame because although I would have been willing to pay more money for a better screen! I'm very pleased with the service and the quality of the screen. So just a pity that the site doesn't describe better what we buy...

The parts I received were used and had fingerprints on them... In addition, one of my parts was slightly damaged ... Conclusion, cheap and it shows.