Customer reviews of SOSAV

The product barely matches the order. It is not the same model.

I am still waiting for 2 months, 3 reminders for my initial complete order!!!

ordering error

Deadlines are not met

Received the item in 3 days. The item was intended for an iphone 6S plus, but only works with a 6S, although I did order the part for the 6S plus.

too long for delivery

the battery was shorter and does not hold the charge. impossible to reach them by phone

Still haven't received the right C-piece to despair about.

Order and material received without any problem. Repair material not solid (screwdriver of poor quality). Electronic equipment to be replaced is well made and functional. The description of the repair actions is not good, especially with necessary actions not described and unnecessary actions described that made me make mistakes that led to the loss of the equipment during the repair. Too bad. Good site but to be followed with caution.

Sorry SOSAV. So far, the service has always been correct. I'm very happy with the service and the quality of the product, and I'm very happy with the quality of the product. I'm very happy with the service and the quality of the product, and I'm very pleased with the service. I have to say that I am very pleased with the service and the quality of the product. For the damaged package: -2 stars ?

I was quite disappointed with my order, I was expecting more support.

Ordered a charging connector with microphone, received without the microphone. So 3/5. Otherwise the tuto assembly disassembly 5/5. Sincerely

I haven't received my order yet :(

video very practical to replace a part without being an expert! On the other hand, the internal speaker that I ordered does not work very well... I found the tone (that I did not have at all before) but the sound is very weak even at the Max volume so I am disappointed!

I'm not sure if I'm going to be able to use it, but I'm not sure if I'm going to be able to use it at all.

I'm not sure how to repair the screen on the z3 compact. Result I broke the speakers. The cost of the repair became too much. No apologies from the service department. I'm going to get my money back for the new screen. Result my phone is dead and I lost 10 euros in shipping costs. The repair guide is still not updated.

Very well done site, but we don't receive what we order.

It's been 3 weeks, I never received the battery I ordered

NEVER RECEIVED

I followed the tutorial and the part with the earpiece was missing. On Sony Xperia ? compact

The site is perfect, the search for products is perfect, the order is perfect, but at the reception 1 error on 2 products ordered. The service was fast, I would add a half star for that if I could

I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.

The product is not what I wanted.

My order was a tempered glass protection film (Galaxy S7 Edge), the 1st order arrived damaged - glass completely broken because of very thin packaging - not suitable. The 2nd one arrived without any problem, but the glass lasted one day on the screen of my laptop ... Really disappointed because useless purchase.

I really don't see the point of selling a touchscreen without LCD! I would not be fooled again, I find it dishonest of you not to specify that the glass without lcd is useless for this model. After changing the glass, I realize that my screen "off" is gray and not black, not serious it does not bother me ... By turning it on the screen is all white ... In searching the forums for a solution to my problem, I maperçois that on the LG G2, it must change the glass AND the lcd. I've been using it for a while now, but I'm not sure how to fix it.

My home button is missing a connector so I can't use it anymore

I am moderately satisfied with the product. It does not hold the charge like the original battery. It is therefore expensive for the result.

I ordered a rear window and a photo camera window for my S7. On the website, a rear window sticker is recommended with the purchase to complete the repair. However, my rear window arrived with a sticker already placed. So I paid 8 euros for a useless sticker (sent in duplicate). The tuto for the replacement of the camera glass is a bit light too, fortunately there are other tutorials on the net. For the rest RAS, fast delivery and ordering process quite fluid.

I am satisfied with all the material except the spatula which broke at the first use which is not normal for a phone repair kit.

The room was not in perfect condition, not much thermal paste either.

I had a lot of trouble getting a quote but otherwise everything went well, very fast delivery

spare parts available quite quickly and tutorials describing the sequence of operations rather well designed, but a perfectible customer service: to get the replacement of a screen received defective (found when powering up) it took 2 reminders and 2 weeks of waiting ...

After a first sending of a defective HP (apparently not new because it had no inscription, unlike the 2nd), the SAV was very responsive: after asking me a photo front and back of the part received defective (I did not understand very well why) I was quickly sent a HP that works perfectly. There is one downside, which is why I'm only giving 3 stars: having had to dismantle my phone several times instead of just once, due to the first product being out of order, the front cover (the one on which the screen is fixed) cracked. It's a shame, especially since it was replaced only 6 months ago. NB: I used the photo tutorial proposed by the site: it is well done, very clear.

Lack of seriousness: a non-functional product and a product that does not correspond to the photos which were indeed non-contractual

Deliver quickly but wrong parts and the desired one not in stock

The part received is defective! Quickly taken care of with a request for reimbursement made.

Not enough technical details

I ordered a repair kit for the optics of my laptop plus the spatulas I never received the spatulas and it is impossible for me to reach customer service I sent an email and I have no answer I consider that there is no consideration for the customer 2 + it is very dishonest to act like this

ok service rapide

The screen is of very good quality but not of the requested colour