Customer reviews of SOSAV

The room was not in perfect condition, not much thermal paste either.

I had a lot of trouble getting a quote but otherwise everything went well, very fast delivery

spare parts available quite quickly and tutorials describing the sequence of operations rather well designed, but a perfectible customer service: to get the replacement of a screen received defective (found when powering up) it took 2 reminders and 2 weeks of waiting ...

After a first sending of a defective HP (apparently not new because it had no inscription, unlike the 2nd), the SAV was very responsive: after asking me a photo front and back of the part received defective (I did not understand very well why) I was quickly sent a HP that works perfectly. There is one downside, which is why I'm only giving 3 stars: having had to dismantle my phone several times instead of just once, due to the first product being out of order, the front cover (the one on which the screen is fixed) cracked. It's a shame, especially since it was replaced only 6 months ago. NB: I used the photo tutorial proposed by the site: it is well done, very clear.

Lack of seriousness: a non-functional product and a product that does not correspond to the photos which were indeed non-contractual

Deliver quickly but wrong parts and the desired one not in stock

The part received is defective! Quickly taken care of with a request for reimbursement made.

Not enough technical details

I ordered a repair kit for the optics of my laptop plus the spatulas I never received the spatulas and it is impossible for me to reach customer service I sent an email and I have no answer I consider that there is no consideration for the customer 2 + it is very dishonest to act like this

ok service rapide

The screen is of very good quality but not of the requested colour

Not completely satisfactory

Average, a decent experience but some services need improvement.

Some items are imposed as a package in the purchase. Medium quality parts

The part I ordered does not work.

They want to refund 15.90 when I have spent almost double! Even in the management of the refund it's a mess...

Average because there were no stickers to stick the screen that are normally provided with the screen of the sony XZ1. So you have to buy glue which makes the finished work less clean.

I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen. Thinking of a problem I made a second order but still the same, the black color is really not deep and the colors are dull.

screwdriver that blows after removing two screws... the rest is fine

1st piece received with a damaged connector, crushed during shipping I think and sent back after a simple email the next day. The second one was functional but very difficult to connect because of the same connector.

I've been using it for a while now and I'm not sure if it's a good one or a bad one, but it's a good one. Two times in a row a problem so I think the quality is not good

Reliable site and fast shipping. Only concern is the brightness of the screen iphone5 ordered lower than the original

It is probably a mistake when we put it in the package because the main part ordered was not there. I am waiting for a reply from SOSAV. This is a provisional opinion, at least I hope so.

The delivery logistics taints the quality of your service, opinion based solely on personal experience.

The service department is a robot that doesn't understand requests. Or at least, it gives the impression that it does. The management of non-conforming part returns is complicated and takes too much time. The lack of choice of delivery point is a point to be improved.

The order was easy but the product is not of good quality. Delivery was one day late.

The explanations are very good. The delivery conforms to the expressed request. the products are in conformity with the order and the explanation given on the video of reassembly, except for the joint which was not in conformity with the presentation of the video (the number of plastic film as presented on the video is not exact with the delivered product, which made that I could not take off the joint of the plastic film correctly and that I had to remove it). I remain satisfied overall.

Product received in perfect condition I managed to change the part on my phone, the wifi worked 1 day and since then it does not work anymore

Imperfection on troubleshooting procedures but correct overall

Good products and handy tutorials although ULtra HD photos would be appreciated for the details.

Very good quality parts but the wait is too long! 3 weeks!

Very clear site

Not badly done

Extremely long replenishment times

Problem charging a tablet. Changed the battery and the charging connector and as a result it still doesn't turn on and sosav tells me to go see a pro???? To solve the problem. Thanks

I'm very pleased with the service and the quality of the product. I've been very pleased with the service and the quality of the product.

I've been using it for a while now, but it's a good idea to have a look at it and see if it's working.

I'm not sure if I'm going to be able to do this, but I'm sure I'll be able to do it in the future.

The order was received, but the button pad does not work, I strongly advise against this site they do not even bother to check the part before shipping it to the customer

Hello, I find it distressing that I don't have the gaskets to correctly mount the part I bought. Two gaskets are missing at 0.20.