Customer reviews of SOSAV

Very long delivery time, order on January 8th, delivery on February 15th!

Well

Hello, Slight delay in delivery (climatic problem probably), as ordered on 06/02/ and delivered on 15/02/ Sincerely

I paid an extra 12 for a next day delivery on Saturday morning. I received it on Monday morning. My daughter left without a phone. I do not thank chronopost.

Long to review

Hello, indeed I am informed. The fact that there is snow I am aware, but I received other packages transiting through the same carrier and ordered on another site than yours, moreover I am not responsible for the snow either. On the site I was offered a delivery for the next day (know that the weather is predictable so you can block the delivery option before 13h), it is not respected it is up to you to make a refund to the customer and not the carrier. You are free to arrange or not with your carrier. In view of your sense of customer service, please know that I will not recommend your sites or other affiliates without resolving this incident on your part. Sincerely

Everything was perfect except for the case which did not fit my galaxy j7 2017! The case was too big to fit the phone

Too many items out of stock

I am very pleased with the service and the quality of the product. I have not received my order yet, but I have to say that I am very pleased with the service and the quality of the product and the quality of the service.

The material provided is of poor quality. The sticker for samsung galaxy s4 that I ordered is not translucent I have followed the procedure ... I would no longer call sosav

It is a site that is very long to receive the order and does not take into account the possible change of address before sending the package I would not recommend it to my friends

The +: Very fast shipping, very good postage to repair even his phone The -: we can not reach them by phone and shipping costs too expensive (for that 3 stars).

A big flaw : No delivery by colissimo at home

I find it abnormal to have paid a surplus for a delivery in 24 hours and that the collection point was closed and especially that you do not recognize your responsibility since I paid on your site.

Attractive site and good explanatory video

I am very pleased with the service and the quality of the product.

Bon sites webs.

Lack of information Example I changed an iPad screen and I ordered the 3M tape for the fixing and when I received my order there was already the tape on the screen, it was not stipulated on the description of the screen

6 weeks of reapro time instead of 2 indicated on the site and no info

I received a piece that did not correspond to the order. Refunded two weeks after return at my expense.

I'm very pleased with the service and the product.

I've had a lot of problems with my order and I'm very happy with the way it's going.

The product does not fit because the fixing points are wrong! The tablecloth can not be fixed as the original and therefore the contact can not make the controller does not work! Product not identical to the original I should have refrained from losing 5 e plus 5 euros shipping!!!

Home button does not work after LCD change

The delay to inform me of the stock shortage was too long

deadlines too long, not respected as announced in the order

Quality of plastic tools to review ..., time not respected 24 hours in relay point despite a only 5 euro for an order has 30 ..., if it is not available depending on the time of order why have the option accessible

SOSav is a bad site selling average products with responsive but borderline LEGAL support. I bought a complete iPhone 6 screen that had 3 defects. Knowing that the replacement would only be made after they received this more than defective product, I ordered from another merchant in order to have a functional product quickly. It had been less than 14 days since I placed my order, so I asked for a refund. They refuse and tell me that it is only a credit note or replacement of the product (it is illegal). It took me multiple conversations (36 emails sent/received) stating the various French laws (art. L. 221-24) obliging them to refund me to win my case. I will NEVER recommend this site as it has a policy of THIEF. I would have put "0" but it is not possible. PS: here is the update of my review, please don't delete it yet.

I'm not sure what the models are...for my personal case there are several versions of Tommy and at no time is it specified.

delivery time respected, tutorial on the site very well constructed; proposal of material in relation to the breakdown very complete

I love the project. The site is well done and parts are available for many models but I've had a few mishaps lately that have left me a little disappointed. For example, a tutorial was missing some details which led to the loss of my internal HP which I had to buy again and on my last order some crucial parts were missing.

The battery didn't fit in the phone.

delivery a little long otherwise product conforms to order

I received my order quickly but the case does not clip onto my phone. Too bad

I ordered a battery and a power connector for iPhone 4s but I was disappointed by the quality of these products. The proximity sensor that I received has one of the branches of the tablecloth too long of a few millimeters. I had to twist it a bit to clip it on. The power button is very hard but works. The tools are correct. It is a pity that the flat head screwdriver is not magnetic. I did a battery test which shows that it is perfect but unfortunately it discharges too quickly (the % drops almost at sight), even by setting and optimizing the features and some applications of the iPhone ... The after sales service is very reactive. The parts are guaranteed for one year, and they propose to change them, but they have to dismantle everything and take pictures of the defective parts beforehand. Afterwards, they propose to send back the parts and to change them. This very constraining and meticulous operation discouraged me. I couldn't see myself dismantling everything again just to take pictures, so I took the responsibility of refusing to go through with the proposed process. It's up to you...

I am very pleased with the delivery...I had to send a third person to pick up my package at a post office that was not in my area... I'm very happy with the service and the quality of the product. I'm very happy with the service and the quality of the product and the quality of the service.

battery received and correct tuto

Fast and careful shipping

I have received my order and I am very pleased with the service and the quality of the product.

Very long delivery time due to stock shortage More fragile than the original