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A
Rating: 3 out of 5
A little more than 2 weeks of waiting... Too bad
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
mitigé
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A
Rating: 3 out of 5
Many connection problems
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A
Rating: 1 out of 5
The part delivered is not identical to the one requested, the repair is impossible!
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A
Rating: 3 out of 5
generally good
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A
Rating: 3 out of 5
The products are conform and of good quality, however my note will not pass the 3 stars since following my first order I still miss the isesamo tool that I was charged but which was not in my package. I have to say that I'm very pleased with the service and the quality of the product.
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A
Rating: 3 out of 5
Fast and efficient. Lack of clarity on product details...
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A
Rating: 3 out of 5
The site is great, it's well done, but to be top notch the merchandise has to be as well.
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A
Rating: 1 out of 5
The battery does not work
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A
Rating: 3 out of 5
Not satisfied with the product ordered.
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A
Rating: 3 out of 5
Good reactivitée of the SAV following a battery delivered with a rate of 18% of wear.
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A
Rating: 3 out of 5
Poor quality purchased products
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A
Rating: 3 out of 5
I'm not sure if I'm going to be able to get a new one, but I'm sure I'll be able to get a new one, and I'm sure I'll be able to get a new one. I've sent an email to contact sosav who answered that they were going to call me the same day, yesterday, and I'm still waiting. Sincerely ROBERT Benoit
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A
Rating: 3 out of 5
correct delivery time
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A
Rating: 3 out of 5
Too much waiting not clear enough when buying customer taken hostage by the factory! more transparency!
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A
Rating: 1 out of 5
I ordered and received an iPhone 6 glass with a manufacturing defect.I sent an email describing the problem but I am still waiting for a response.In clear, to order and pay for products there are people but for complaints you will be only ghost.Find your happiness on another site, advice from sb disappointed with their services
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A
Rating: 3 out of 5
Good site to buy smartphone parts.
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A
Rating: 3 out of 5
Delay in delivery not informed on this order... I knew that the product was in the process of being reordered, but no news afterwards about the longer than expected delivery time. if I hadn't contacted the sales department myself, I wouldn't have had any follow-up.
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A
Rating: 1 out of 5
I have to say that I am very disappointed with the kit, as it does not correspond to the description, and it is impossible to dismantle my device to change the screen.
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A
Rating: 3 out of 5
Delivered on time
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A
Rating: 3 out of 5
The products offered seem to be of average quality. The battery I bought works well but discharges quickly...
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A
Rating: 1 out of 5
The product received is not the one purchased,
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A
Rating: 1 out of 5
Delivery of order more than a month after order! Windows phone screen ordered was a used part! Unpleasant after sales service.
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A
Rating: 3 out of 5
The site is well done and the guides are great
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A
Rating: 3 out of 5
The delivery time was not as advertised on the website, but this was due to a one-off event. I received half of my order because the material reserves were obviously not properly managed. The customer service made me some proposals claiming to be able to send my package "in priority" in the day, instead it was shipped the next day (it was a phone battery, I had ordered for 3 weeks to anticipate the blow, and finally my used battery has finally failed, which has annoyed me for work).
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A
Rating: 1 out of 5
No tuto for only the men's tablecloth and when we ask we are told it is better to take button + tablecloth. Thank you for saying so once purchased!
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A
Rating: 3 out of 5
The spatula in the repair kit arrived broken despite proper packaging.
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A
Rating: 3 out of 5
lots of parts available but often problems in delivery and also lack of suggestions on what additional parts to buy to make a complete repair
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A
Rating: 3 out of 5
Trusted site
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A
Rating: 3 out of 5
Very good site except the delivery time is too long
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A
Rating: 3 out of 5
The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.
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A
Rating: 3 out of 5
The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...
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A
Rating: 1 out of 5
Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order
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A
Rating: 1 out of 5
Disastrous experience I shot my phone while I was very careful...
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A
Rating: 3 out of 5
Rear panel that comes off
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A
Rating: 3 out of 5
Very good responsiveness from the customer service side. Despite the fact that I had to wait 1 month after placing the order to receive the part. ( PS : Nice to put carambars to apologize )
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A
Rating: 3 out of 5
I am very satisfied, especially for the tuto that allowed me to repair myself my jack (xperia Z3 compact) however, this tuto also made me break one of my parts. I'm not sure if it's a good idea to use a phone that has a vibrator, but I'm not sure if it's a good idea to use a vibrator that has a vibrator. It's not too expensive so I'll fix it when I have time, but I'm still a little disappointed. Thank you for these tutorials!
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A
Rating: 3 out of 5
Thank you for being here
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A
Rating: 3 out of 5
I received the screen to repair my phone, but it doesn't work. So I contacted customer service and they asked me to send them a picture of both sides of the screen. I am now looking for someone who can take these pictures for me, because the only camera I had was my cell phone, which is not working anymore...
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A
Rating: 3 out of 5
bon site
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