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A
Rating: 3 out of 5
Some products are shown as available when they are not available after payment (batteries in my case).
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
Too bad that the holes are not in front of the screws can put 5 screws because for the others there was a shift, a bad drilling
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A
Rating: 3 out of 5
Delay too long!!!!
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A
Rating: 3 out of 5
The site is well done
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A
Rating: 1 out of 5
I have received a product that does not work and does not run properly?
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A
Rating: 1 out of 5
The part is not compatible with my phone even though it was sold as such. The tuto was lying!!!
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A
Rating: 1 out of 5
the external speaker is delivered without the cable antenna GSM for the sony xpéria z. Moreover the case comprises scratches. It seems that it was already mounted. It is unacceptable.
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A
Rating: 3 out of 5
I've been using this product for a while now and I'm very pleased with the delivery, the parts are of good quality, although I would have liked to have received a screen with a pre-mounted camera like on the iphone 5c screen, otherwise very good
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A
Rating: 1 out of 5
You think you're in North Korea and you're blocking reviews? Which competitor site did I mention? If you validate only the reviews that are favorable to you what are the reviews for, you crooks.
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A
Rating: 3 out of 5
Medium
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A
Rating: 3 out of 5
Rather simple to navigate despite bugs on Firefox that required me to use my skills and firebug to display the postal code field.
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A
Rating: 3 out of 5
Okay...
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A
Rating: 1 out of 5
very quick pick up and delivery 3 months later
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A
Rating: 1 out of 5
The order was received in time. Unfortunately, the products received seem to be second hand (traces of glue, LCD panel with defects and touch screen badly glued). I contacted the after sales service who never bothered to answer me. It was my one and only order on this site.
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A
Rating: 3 out of 5
not necessarily bad but after a month. I still sent an email to find out where my order was. oh well, it was shipped in the second. and to top it all off my item was down 5 on the site but greedily, no one changed the price.
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A
Rating: 3 out of 5
Delivery on time of the right part nothing to say
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A
Rating: 1 out of 5
Unable to reach me My order took a month to arrive after a thousand emails were sent
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A
Rating: 3 out of 5
Pretty good, too bad the explanations are not more detailed on the back cover
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A
Rating: 3 out of 5
As long as there are no problems with the parts received, the service is correct and fast. As far as the after-sales service is concerned, you must have time to justify your problem and provide all the evidence that it is not due to the operations carried out but to the part. The defective part must then be sent back, and a new one is sent back upon receipt of the previous one. You should not be in a hurry for all these steps, and be able to spend a few days without the part in waiting.
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A
Rating: 3 out of 5
I must have looked at the wrong fault, the spare parts did not change anything.
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A
Rating: 1 out of 5
I am furious, I choose to have my product delivered in a relay point, so I choose a business near me, but in reality the product is deposited in the next town (10 km away) which posed a big problem for me to recover it. I FIND THIS VERY ABNORMAL! What's the point of having the customer choose the product and then deliver it anywhere! I repeat I am furious: Message to future buyers know that you may have to go much further than expected to recover your product.
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A
Rating: 3 out of 5
Not received the right thing
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A
Rating: 3 out of 5
I find that you can't see very well on the guides. I had a hard time seeing how to do it on some components. For info I changed the complete screen but I broke a .... of the internal speaker... I will have to recommend.
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A
Rating: 3 out of 5
received after deadline
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A
Rating: 3 out of 5
I have ordered material several times that has proven to be what I expected
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A
Rating: 3 out of 5
The front glass of my iphone had a defect in the pins that screw to the frame of the phone, they were twisted. big difference compared to the one I ordered some time ago. The back glass didn't fit properly, and the little plastic piece that fits the camera was not in the right direction, and hard to see with the naked eye... I also suggest you make video tutorials rather than photo, I found a competitor's support to be able to carry out the disassembly-reassembly. Also, the box of the package is quite soft and not enough protection inside in my opinion. Thanks for your suggestion, good luck
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A
Rating: 3 out of 5
Delivery time too long. I had to wait two weeks to receive it, but it took 6 weeks. The material will not be used anymore, too bad.
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A
Rating: 1 out of 5
The site is very clear and instructive at the time of purchase, especially when it comes to disassembling the equipment, but much less so when it comes to reassembling them. More than anything else: a big black spot, the main part of my order doesn't work and after a message to send this part back, I'm still waiting for a sign from them.
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A
Rating: 3 out of 5
Quality of material can be better
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A
Rating: 3 out of 5
The pouch containing the tools is torn and the tools are scattered in the packaging
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A
Rating: 3 out of 5
I had some problems to install my part. I sent a message to report it. No response. I recommended the part and it still doesn't fit. Too bad!!!
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A
Rating: 1 out of 5
After receiving, I sent a complaint and no answer from the site
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A
Rating: 3 out of 5
Originally, order placed for the supply of a phone battery. This one turned out to be defective (made the phone crash badly, and did not hold the charge). Back to customer service, forced to go through a credit and not a refund (I did not want the exchange given the quality of the 1st model of battery), customer service certainly fast, but then ... of a complicated ... Didn't understand my simple request to issue a credit note (and the terms), many unnecessary exchanges, approximate, error on the amount of the credit note. Quite painful in the end. Too bad, because the principle is good.
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A
Rating: 1 out of 5
This is not the right article
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A
Rating: 3 out of 5
Some products displayed in restocking under 15 days not available 1 month after the order. So average on this side. The product that was in stock (after cancellation of the others) was sent very quickly. Hence the average score. Otherwise it would have been 2* at most.
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A
Rating: 1 out of 5
Poor quality parts
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A
Rating: 3 out of 5
Cheap
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A
Rating: 3 out of 5
unhappy
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A
Rating: 3 out of 5
Waiting time too long
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A
Rating: 1 out of 5
Mixing the name of the delivery address and the first name of the billing address on the package, really great to get the package back from the post office!
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