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A
Rating: 3 out of 5
I did not receive notification that my order had arrived.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1 and 3 stars
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Rating: 1 out of 5
I had to pay the post office to have it shipped back to New Caledonia when I had people in France who were willing to bring it back for free...
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Rating: 3 out of 5
All is well, except for having to go to the post office. .... I prefer to receive it directly at home.
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Rating: 3 out of 5
The packaging of the tools was open (torn) :-( :-(
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Rating: 3 out of 5
The standard tool kit was packaged in a waterproof pouch, which was a very nice gift... except that the pouch was completely shredded and the entire contents had spilled into the box.
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Rating: 3 out of 5
I had a problem reaching customer service. I got a reply after 5 emails and 2 weeks of waiting.
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Rating: 1 out of 5
You could have warned me that the wifi and bluetooth antenna was the same piece! I ordered it for nothing...
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Rating: 1 out of 5
Good site, well detailed products
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Rating: 3 out of 5
The products are fine and the shipping is fast. I'm very pleased with the quality of the products and the speed of delivery.
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Rating: 3 out of 5
The parts I ordered arrived very quickly and were easily assembled (internal speaker and iphone 5c battery). Everything was functional after reassembly but the next day the battery did not hold any more than the previous one and the internal speaker stopped working too...
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Rating: 3 out of 5
The material is of good quality and the delivery is fast, nothing to complain about... On the other hand the tutorials are far from reality! Have a repairman do it, don't try to do it yourself! I wanted to change the chassis of my phone, now I have to change the LCD screen... Total of the operation: 200 instead of 20!!!!!!!!!
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Rating: 3 out of 5
I have had quite a few problems, although many have been resolved. But there are always emails that remain unanswered. A company that tries to give a good image but still perfectible.
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Rating: 3 out of 5
Although the product was not as advertised, the customer service department refunded me all the fees and was very accommodating. I therefore give 3 stars (average review).
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Rating: 1 out of 5
Bad phone battery buy it only last half a day very very disappointed
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Rating: 3 out of 5
Good reactivity, fast delivery time 3 days, but insufficient packaging, article arrived damaged, Colissimo thank you post office!
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Rating: 3 out of 5
not bad to look at
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Rating: 3 out of 5
Fast, but would put contractual photos.
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Rating: 3 out of 5
Clear site and fast delivery, but only one of the two items purchased works. Overall disappointed.
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Rating: 3 out of 5
Fast and trouble-free reception
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Rating: 1 out of 5
Does not work, not detailed enough.
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Rating: 3 out of 5
The part I received is used, and I don't remember being informed about it when I ordered it.
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Rating: 3 out of 5
lack of apple certification of spare parts, and a complete tutorial at the beginning and less clear and imprecise at the end of the procedure ....
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Rating: 3 out of 5
to send the articles this site does not keep its promises especially in chronopost.
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Rating: 3 out of 5
I received a generic battery with a bent plastic corner. No problem, it works. Otherwise, the delivery time was respected.
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Rating: 3 out of 5
Negative points: Delivery fees too expensive: 7 approximately at sosav for a delivery at home against 250 or 300 or even free at other very known sites. If 2 orders are placed on the same day, there is no possibility to put the orders together to pay only one shipping cost. Lack of reference annotation on items (not practical if several orders) Home button non-existent on IPad window (waste of time for reassembly) Positive point: A wide choice. A site easy to use. Reliable and good quality products.
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Rating: 3 out of 5
Product delivered twice with defect but exchanged, my new screen is working properly.
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Rating: 3 out of 5
3 months delivery time against 15 days announced...
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Rating: 3 out of 5
Very good site the tutorials are good. But for my part, I waited more than a month before receiving my order instead of 10 days as indicated. It's just a shame for people in a hurry who need to do a repair within a week for example.
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Rating: 1 out of 5
I'm sure you'll be happy to help me with any questions I may have. I'm sure you'll be happy to help me with any questions I may have.
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Rating: 3 out of 5
Medium on the model of the parts presented
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Rating: 1 out of 5
I bought on this site a lcd screen and a touch screen for an iPad 2. The touchscreen is fine, although two of the mounting brackets were bent. The touchscreen does not work on the edge of the screen (2 to 3 cm). I'm not sure if SOSAV will find a solution.
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Rating: 3 out of 5
The products are of good quality and easy to install thanks to the guides. I would like to thank you for the excellent service you have given me and for the fact that I have been able to get in touch with SOSAV. No phone number.
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Rating: 3 out of 5
a product is not conform the speaker is not the right size
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Rating: 1 out of 5
I placed an order with them in July. After 2 months of waiting and sending several emails and several calls without any response from them I wrote on their Facebook page. They answered me the next day to tell me that I will have my order at the latest the following week but I received it 2 weeks later or more than 2 months and a half of waiting and especially no news and response from them without going through Facebook. To apologize, they simply gave me the price of the delivery as a voucher to be used on another order
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Rating: 3 out of 5
A big plus to the material but a big minus on the delivery times where I am very dissatisfied.
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Rating: 3 out of 5
An order placed in a hurry due to the condition of my phone. From price not the cheapest on the market, decent tools but no news on a return request. I finally got the faulty component right but a return would have been appreciated.
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Rating: 3 out of 5
High shipping costs for a small purchase
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Rating: 3 out of 5
mixed insofar as one of the two products is not compliant.
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Rating: 3 out of 5
It's good but my touchscreen beaugue
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Rating: 3 out of 5
too much postage for 20 grams of shipment
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