Customer reviews of SOSAV

The product was late in coming, I had to go on the site to see that it was in restocking, which was not at all reported to me at the time of purchase that I would not have done given the urgency. No information was given on the future availability of the product. I was forced to do something else and the product is no longer useful to me. Bravo !

Order quickly taken into account and quickly delivered

screen quality far below the original

I've just ordered the connector, battery, tools, and followed all the steps in the video with care. The result is a black screen and no sound.

misleading the shipping costs are not free as advertised

Well

Asez bien

Good material, the screen works, delivery time too long for the material in restocking.

A good value for money, but an after-sales service that is not attentive enough. No telephone, so it is not always easy to be understood in writing, so in some cases I prefer to exchange by phone to better understand a problem. I really had a hard time making myself understood during an email exchange with a customer service representative. Just to make him understand that I was missing a USB cable for iPhone.

Well designed site with detailed tutorials

not received

PayPal waiting time extremely long! +/- 20 days before receiving my order. TO AVOID!

I'm sorry that in the description of the sale it is not marked that it's a reconditioned battery, but it should be specified.

I wanted to change the blootooth and wifi antenna and I can't get any network at all now. by following the DEG guide

I had the part mounted and the result is very bad. The screen is predominantly yellow. I will have to have it dismantled and returned to you.

Well

Improve and reduce shipping costs

5 packages defective (screen remains black or touch button hs)

Quality parts but lack of availability

Price discrepancy on the mobile version of the website. Shipping costs are quite high.

first purchase, and broke down after 2 days of use

I have never received the missing parts.

Lack of communication on the short of reapro after order

Ne marche pas

Well, rather disappointed because for a 1st purchase, it missed an element of the ordered article. Ticket in progress. If I could have the item by Saturday, then I would definitely give a positive review!

Very disappointed

Bon site

Well delivered but defective part

Easy navigation, accessible products.

Very long delay and the delivery does not correspond to the order

More than 9 days I ordered and I see in my order tracking: waiting for restocking. After 9 days I find it amazing that I am not restocked and even more amazing that I did not report it when I ordered. By ordering in China and by boat therefore without transport costs, I am delivered in less than 15 days experience made before Christmas, so when the orders are very high. In short I am disappointed and I do not think to order other items from you. To my great regret.

I am satisfied with the service offered, the repair tutorial but the battery that was sent to me turned out to be totally empty! I hold it at your disposal for a possible verification....I was therefore unable to repair my device correctly.

I really wish I could have put 5 stars, fast delivery and a great alternative to buy back! But first the suction cup is unusable (and ultimately useless), and secondly I was sure you included the Torx screwdriver... But no! I had to open my Xperia Z1 like a brute, manage to unscrew 5 screws out of 9 by paying a kfc to the one who succeeded ^^, remove the battery and slide the new one like a viking. All glued back together with super glue! And the best part is that it works again! See if it will last longer... To be improved: I fear that the shop part is independent of the site but please, say precisely what we need to repair his smartphone! The best would be to sell the appropriate kit but is it too much to ask? (it is possible I understand) in any case everything is great but the improvement to be made is on the accompaniment of the customer from the tuto to the shop. Please! Thank you! Good evening! (nice surprise in the package)

Hello, My package was not very well packed and the box was very damaged. I hesitated to send it back. I have to say that I'm very happy with the way the package was packed and the way it looked. But it was close. Be careful with the packaging! On the other hand concerning the assembly. No problem. I followed the procedure. My phone is working perfectly again. Thank you

Delivery time too long...

Very disappointed

I have to say that I am very pleased with the quality of the products and the price. The service is even worse than I imagined. Sorry it was my first and last purchase at sosav

First order placed, awaiting delivery.

Practical and ergonomic site Despite the high price

No big deal for a battery error.