SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
My R1 and L1 buttons are not compatible with ps5 controllers....
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vincent D.
Rating: 3 out of 5
following a purchase from 22/10/2024
Remove the error code to recognize the battery, which is logical since the BMS of the old battery is recovered. The battery capacity is totally wrong! I've tried every trick in the book, and none of them work... As for charging, it looks OK, but we'll have to see over time.
Translated reviews
K
Kellian G.
Rating: 1 out of 5
following a purchase from 11/03/2024
Poor quality components, changing the battery on an iPhone XR after two months it degrades considerably. The smartphone just shuts down at 70% ...
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Valentin N.
Rating: 3 out of 5
following a purchase from 17/10/2024
Very satisfied with my purchase, despite the delivery which took 1 week instead of 48/72H.
Translated reviews
P
Pascaline B.
Rating: 1 out of 5
following a purchase from 16/10/2024
I paid 11.90 € to receive my order the next day before 13 hours and I recut 2 days later so the fee should be 4 € and you do not want to pay the difference as the order recut too late I have returned and pay 1.29 € can you explain price difference thank you?
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
G
Geoffrey C.
Rating: 1 out of 5
following a purchase from 15/10/2024
It's not even an oem battery
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
Didier S.
Rating: 1 out of 5
following a purchase from 24/09/2024
On the port, there's no small connection to plug in the little white wi-fi and wlan cable.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Alexandre B.
Rating: 1 out of 5
following a purchase from 21/09/2024
The screen lights up but the touch doesn't work. I asked for a return. 48 hours later I've heard nothing.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Jose B.
Rating: 1 out of 5
following a purchase from 23/09/2024
I ordered a no code battery to get rid of the error message. The battery works correctly but the no code function doesn't, even though I plugged in the original bms.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Raphaelle A.
Rating: 1 out of 5
following a purchase from 17/09/2024
This is the second time I've placed the same order in 6 months, that I've requested and paid for express 24h delivery because it was an emergency, and that the parcel arrived more than 48h later. It's one thing for the carrier to be responsible, but it's another thing for the delivery options on the site to always include the 24h option, which is untrue and unacceptable!
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Therese B.
Rating: 1 out of 5
following a purchase from 13/09/2024
After changing to the no code battery my phone won't charge even though there are no more error messages! In the end, I don't recommend no code batteries.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Ambroise F.
Rating: 1 out of 5
following a purchase from 12/09/2024
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
Delphine S.
Rating: 1 out of 5
following a purchase from 31/08/2024
Wrong product sent
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Serge J.
Rating: 3 out of 5
following a purchase from 01/09/2024
The nylon tools in the repair kit are of poor quality. The battery isn't great either, compared with my old one, which I still have to change every day, and I'm not a regular phone user.........
Translated reviews
B
Benoit B.
Rating: 1 out of 5
following a purchase from 15/08/2024
The battery heats up a lot and doesn't hold a charge. To give you an example, it holds a charge for about 2h30, which is ridiculous.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Roland J.
Rating: 1 out of 5
following a purchase from 22/08/2024
Satisfied
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Francoise L.
Rating: 1 out of 5
following a purchase from 11/08/2024
Unfortunately I never received my order
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vladimir P.
Rating: 1 out of 5
following a purchase from 01/08/2024
Received via recorded delivery, equipment received broken
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Mohamed C.
Rating: 3 out of 5
following a purchase from 28/07/2024
Medium quality
Translated reviews
J
Julian F.
Rating: 1 out of 5
following a purchase from 19/07/2024
The product does not correspond at all to the description. The battery doesn't fit at all and the connector is on the wrong side... Thank you for wasting my time.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
Dominique G.
Rating: 3 out of 5
following a purchase from 24/07/2024
Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.
Translated reviews
L
Ludovic O.
Rating: 1 out of 5
following a purchase from 08/07/2024
Battery not compatible. Not recognized by iPhone 8
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
H
Henri A.
Rating: 1 out of 5
following a purchase from 09/07/2024
Looking at the tutorial, it's easy, but I was almost there and a tablecloth broke, so I had to repair it.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Lucien D.
Rating: 1 out of 5
following a purchase from 06/07/2024
Connector doesn't fit - can't be connected to the tablecloth
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Jean B.
Rating: 3 out of 5
following a purchase from 03/07/2024
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
Translated reviews
J
Jennifer R.
Rating: 3 out of 5
following a purchase from 26/06/2024
Product received defective and battery purchased to avoid error message. So I get the error message
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
Fabrice V.
Rating: 3 out of 5
following a purchase from 10/06/2024
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
Translated reviews
B
Benedicte J.
Rating: 3 out of 5
following a purchase from 22/05/2024
Delivery ok but the tablecloths didn't fit properly on my iPhone. Impossible to connect the screen.
Translated reviews
A
Arnaud C.
Rating: 3 out of 5
following a purchase from 14/05/2024
Notification of shipment on Tuesday, the post office actually picked it up on Saturday. For a battery that's supposed to ship in 24 hours, that's a lot of time. Please mention that you are only creating a shipping number, but that this does not mean that the parcel has been shipped.
Translated reviews
M
Myriam G.
Rating: 3 out of 5
following a purchase from 07/04/2024
VERY LONG DELIVERY TIMES
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Stephane G.
Rating: 1 out of 5
following a purchase from 20/04/2024
I'm missing an item in my order
Translated reviews
J
Julien L.
Rating: 3 out of 5
following a purchase from 15/04/2024
For an iPhone charging connector change, a screwdriver in the tool pack was faulty, and after reassembly, the external microphone for calling via apps/siri doesn't work properly. But efficient support service
Translated reviews
J
John W.
Rating: 3 out of 5
following a purchase from 06/04/2024
Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
T
Thomas G.
Rating: 3 out of 5
following a purchase from 26/03/2024
Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached
Translated reviews
G
Gilles C.
Rating: 3 out of 5
following a purchase from 25/03/2024
The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad
Translated reviews
S
Simon P.
Rating: 3 out of 5
following a purchase from 16/03/2024
Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!
Translated reviews
Response from SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
E
Etienne M.
Rating: 3 out of 5
following a purchase from 02/03/2024
The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.
Translated reviews
J
Jean Michel V.
Rating: 1 out of 5
following a purchase from 29/02/2024
Battery received faulty, inflated, awaiting service for return and exchange procedure
Translated reviews
Response from SOSAV
Hello,
We're waiting for you to contact us on the website about this matter.
Best regards Etienne.
T
Thomas D.
Rating: 3 out of 5
following a purchase from 26/02/2024
impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.
Translated reviews
E
Elise B.
Rating: 3 out of 5
following a purchase from 04/02/2024
I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 