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J
Rating: 5 out of 5
Fast delivery, item meets my expectations.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Spare parts for Galaxy A50 still available in 2025 and of quality, well packaged, fast delivery (3 days)
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J
Rating: 5 out of 5
Serious and fast service
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S
Rating: 1 out of 5
Delivered a battery without its fixings and without the sealing gasket is not very commercial.
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A
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
Order was perfect, and fast for me I have nothing to complain about this site
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F
Rating: 5 out of 5
works
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F
Rating: 5 out of 5
Compliant and delivered quickly
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R
Rating: 1 out of 5
my order did not arrive complete, and despite my two attempts to contact by email and through the form, no one has gotten back to me, nor offered a delivery of the missing parts
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P
Rating: 5 out of 5
I received the package very quickly. Great ease in changing the glass thanks to the advice and video from sosav. Thank you
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M
Rating: 5 out of 5
Everything is perfect: the speed of order processing, the compliant customs declaration. Not to mention the repair guides and the easy navigation on your site to find the desired items without difficulty and without wasting time. Bravo and thank you!
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C
Rating: 5 out of 5
Always on top... I remain loyal to sosav.. thank you
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K
Rating: 1 out of 5
I do not recommend it, the battery does not even last 3 hours of use
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Response from SOSAV
Hello Kevin,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We strive to provide quality products and would be happy to help you resolve this issue. Please do not hesitate to contact our customer service for appropriate support.
Best regards,
The SOSAV team
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We strive to provide quality products and would be happy to help you resolve this issue. Please do not hesitate to contact our customer service for appropriate support.
Best regards,
The SOSAV team
L
Rating: 5 out of 5
Everything works again. Thank you.
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G
Rating: 5 out of 5
Very good for Samsung
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J
Rating: 5 out of 5
Received very quickly. Irreproachable quality.
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A
Rating: 5 out of 5
Top and fast
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C
Rating: 5 out of 5
Very good quick reaction after a delivery problem. Thank you.
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V
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Battery replaced the day before yesterday. My phone lasts longer. I am satisfied.
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J
Rating: 4 out of 5
Good
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W
Rating: 1 out of 5
-
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Response from SOSAV
Hello William,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly to discuss your situation so that we can provide you with a solution.
Best regards,
The SOSAV team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly to discuss your situation so that we can provide you with a solution.
Best regards,
The SOSAV team
C
Rating: 5 out of 5
I have ordered several times (iPhone 11 and 13 screens, iPhone 13 charging connectors) and have never been disappointed. I recommend.
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L
Rating: 5 out of 5
Fast shipping of the parts, I was able to repair my smartphone without issues with the help of the tutorial videos. Perfect for me.
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L
Rating: 5 out of 5
A customer of Sosav for several years, never disappointed, always responsive, flexible, helps with perfect repairs, I love it!!!
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J
Rating: 5 out of 5
Order of a refurbished smartphone screen, it works perfectly, the shipping was fast. The site offers a very simple assembly video.
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D
Rating: 1 out of 5
Package not received
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Response from SOSAV
Hello David,
Thank you for taking the time to share your feedback. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The SOSAV team
Thank you for taking the time to share your feedback. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The SOSAV team
O
Rating: 5 out of 5
The carrier is delayed... Otherwise, the shipment is well taken care of.
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M
Rating: 5 out of 5
I bought a refurbished screen and after a few months it stopped working after their receipt and testing. I requested a credit on their site to order an official Samsung one and this time I will keep the box carefully just in case. In any case, clear, quick, and efficient with fairly quick email responses.
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J
Rating: 5 out of 5
Impeccable iPhone 12 battery well recognized in the settings works well and holds charge well thank you
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B
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
nickel
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J
Rating: 5 out of 5
Product arrived well packaged Easy assembly thanks to the YouTube video
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B
Rating: 4 out of 5
The parts (charging port, sealing gasket, and rear glass for iPhone 14) arrived quickly and well packaged. I only regret that the sealing gasket compatible with iPhone 14/16 is not super fitted for an iPhone 14 and will at least serve as glue for the rear glass. I recommend.
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B
Rating: 4 out of 5
Hello, it would be nice if the color of the screwdrivers matched the photos and video. Best regards.
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G
Rating: 5 out of 5
Like a lady
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A
Rating: 5 out of 5
Original part, good value for money
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C
Rating: 5 out of 5
SOSAV is a very good service, I recommend it.
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G
Rating: 5 out of 5
Very well
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F
Rating: 1 out of 5
my new battery is only at 86% of its capacity. :-(
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Response from SOSAV
Hello Frédéric,
Thank you for taking the time to share your feedback. We are sorry to hear that the battery does not meet your expectations. At SOSAV, we are committed to providing quality products and we are here to help you. Please do not hesitate to contact us so that we can find a solution together. Your satisfaction is our priority.
Best regards,
The SOSAV team
Thank you for taking the time to share your feedback. We are sorry to hear that the battery does not meet your expectations. At SOSAV, we are committed to providing quality products and we are here to help you. Please do not hesitate to contact us so that we can find a solution together. Your satisfaction is our priority.
Best regards,
The SOSAV team