Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 4 and 5 stars

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J
jean-michel V.
Rating: 5 out of 5
following a purchase from 09/05/2021
fast and compliant
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C
Céline G.
Rating: 1 out of 5
Equipment that didn't work: very frustrating to assemble and reassemble for nothing at all. Fortunately customer service is responsive and returns and refunds are pretty quick. But I don't recommend it at all.
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Response from SOSAV
Ciao Céline,

Grazie per il tuo feedback e ci dispiace che lo schermo che abbiamo ricevuto non funzionasse correttamente, il che è tanto più sorprendente in quanto si tratta di uno schermo ufficiale Huawei.

Capiamo la sua insoddisfazione, ma purtroppo sono cose che possono succedere con le apparecchiature elettroniche...

Fortunatamente, e come lei ha sottolineato, il nostro team è sempre reattivo e fa del suo meglio per trovare soluzioni (perché ce ne sono sempre) nel minor tempo possibile.

Rimaniamo a vostra disposizione per qualsiasi altra informazione, non esitate.

Cordiali saluti,
Il team di SOSav.fr
T
Thierry U.
Rating: 5 out of 5
following a purchase from 10/05/2021
Product conforms. Fast delivery.
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R
Richard G.
Rating: 4 out of 5
following a purchase from 09/05/2021
I am happy with the product but it seems that information is lost because the Post Office asked me for more information, so they took 48 hours to send me my parcel hope that it does not happen more
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H
Hippolyte C.
Rating: 5 out of 5
following a purchase from 09/05/2021
Very professional, item received quickly in perfect condition.
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C
Cécile D.
Rating: 4 out of 5
following a purchase from 10/05/2021
Easy to place order and package arrived quickly
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M
Michel M.
Rating: 4 out of 5
following a purchase from 18/02/2021
The delivery times were not respected but the company always replied to my emails with solutions.
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N
Nicolas A.
Rating: 5 out of 5
following a purchase from 09/05/2021
Fast, efficient and serious.
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C
CEDRIC D.
Rating: 5 out of 5
following a purchase from 10/05/2021
perfect
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L
Laurent R.
Rating: 5 out of 5
following a purchase from 07/05/2021
Fast delivery
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V
Vladimir R.
Rating: 1 out of 5
Order received 2 months later
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Response from SOSAV
Ciao Vladimir,

Grazie per il suo feedback e ci dispiace per il ritardo nella consegna...

Inizialmente, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni, e questo ritardo è stato notevolmente prolungato poiché si tratta di un pezzo difficile da ottenere, ancor più in questo particolare periodo in cui il commercio tra paesi non è facile.

Fortunatamente, questo è finalmente risolto e avete ricevuto il vostro articolo nella forma dovuta.

Non esitate a contattarci, siamo a vostra disposizione come sempre.

Cordiali saluti,
Il team di SOSav.fr
F
Fabrice W.
Rating: 5 out of 5
following a purchase from 03/04/2021
Very professional
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E
Emeric L.
Rating: 5 out of 5
following a purchase from 05/05/2021
Fast and efficient
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 05/05/2021
Top
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P
pascal G.
Rating: 5 out of 5
following a purchase from 07/05/2021
Large selection. Fast delivery. Items in conformity.
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S
STEPHANE D.
Rating: 4 out of 5
following a purchase from 05/05/2021
I received my phone in the mail, but it was not in the mail. I was not able to get the 3 covers (sim, sd usb) described on the ad. I only received the inner and outer frames. Too bad
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N
Nicolas D.
Rating: 4 out of 5
following a purchase from 05/05/2021
Well
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A
Adrien R.
Rating: 5 out of 5
following a purchase from 07/05/2021
Perfect
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P
Philippe G.
Rating: 5 out of 5
following a purchase from 07/05/2021
Perfect good product
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S
sophie G.
Rating: 5 out of 5
following a purchase from 06/05/2021
Three good
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M
Matthieu G.
Rating: 4 out of 5
following a purchase from 14/04/2021
the parts are of very good quality.
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C
Cedric B.
Rating: 5 out of 5
following a purchase from 06/05/2021
Fast and compliant I strongly recommend
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C
Cindy L.
Rating: 5 out of 5
following a purchase from 06/05/2021
Perfect. I'm very pleased with the service and the quality of the product. I'll definitely recommend it to others.
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G
gwendal P.
Rating: 5 out of 5
following a purchase from 26/04/2021
Nothing to say, maybe the screen gasket which seems a bit light to me
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 06/05/2021
Compliance and speed.
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P
Patricia S.
Rating: 5 out of 5
following a purchase from 05/05/2021
perfectly
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A
André G.
Rating: 4 out of 5
following a purchase from 06/05/2021
PRODUCT conforms to the order. 4 days delivery time
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R
razel J.
Rating: 4 out of 5
following a purchase from 05/05/2021
as ordered
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S
stephane T.
Rating: 5 out of 5
following a purchase from 06/05/2021
Very good
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YOUSSEF H.
Rating: 5 out of 5
following a purchase from 05/05/2021
A quality and responsive customer service, I recommend ;)
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F
Fabrice L.
Rating: 5 out of 5
following a purchase from 05/05/2021
Very competent service, perfect rates, very quick response from Sav. I highly recommend SOSAV.
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R
Robert B.
Rating: 5 out of 5
following a purchase from 04/05/2021
Fast delivery. Product conforms. Good price. Perfect
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J
Jean Paul B.
Rating: 1 out of 5
Finally delivered the day before the third month of delivery of an order cashed the day after the order I have no confidence.
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Response from SOSAV
Hello Jean-Paul,

We thank you for your opinion and are sincerely sorry for the delay in delivery.

As indicated on the product sheet when you placed your order, the item was not available for immediate shipment but under 7 to 15 days initially.

As a result, the order becomes a "pre-order", which requires a payment to be received so that we can order the missing product from our supplier.

This last one underwent an important and quite abnormal delay, of which we were dependent exactly like you. Our team apologizes for the inconvenience this delay has caused.

As always, we remain fully available if needed.

Sincerely,
The SOSav.fr Team

F
Frederic V.
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect
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D
daniel A.
Rating: 4 out of 5
following a purchase from 11/03/2021
Delivery time too long, otherwise nickel with tutorials for replacing the battery and rear camera on my Honor 6X
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A
Alexandre N.
Rating: 5 out of 5
following a purchase from 02/05/2021
Super
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STEPHANE L.
Rating: 5 out of 5
following a purchase from 30/04/2021
very good reactivity!
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M
Michel N.
Rating: 5 out of 5
following a purchase from 03/05/2021
At the top as usual
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M
Miguel P.
Rating: 5 out of 5
following a purchase from 20/04/2021
original samsung product easy to assemble
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E
Eric B.
Rating: 5 out of 5
following a purchase from 03/05/2021
Very professional, very responsive
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