Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 4 and 5 stars

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S
Sabrina D.
Rating: 5 out of 5
Easy navigation, fast delivery!
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C
Claude T.
Rating: 5 out of 5
Fast and accurate delivery
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Guy L.
Rating: 5 out of 5
Excellent site that allows you to do maintenance on your smartphone. We find answers to all our questions thanks to very well designed tutorials. A big thank you to the whole team. I highly recommend this site.
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Sébastien H.
Rating: 5 out of 5
Fast delivery, product conforms
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C
Charles F.
Rating: 5 out of 5
Clear and simple. Fast and without (bad) surprises. This is my 3rd screen order on SOSAV and this site is always so efficient. It's a pity that they don't send the little carambar with the order anymore... I thought it was nice
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Philippe M.
Rating: 5 out of 5
well
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D
Daniel F.
Rating: 1 out of 5
Defective part
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Response from SOSAV
Hello Daniel, We thank you for your message and are sorry to hear about this information. Our team has already contacted you by e-mail and is waiting for your feedback. In the future, and to save time in processing your request, please feel free to contact our customer support directly :-) We are available by e-mail, chat, phone, and on most social networks. We wish you a very nice day, and see you soon! Sincerely, The SOSav.fr Team
S
Sebastien S.
Rating: 5 out of 5
Perfect, complete kit, the explanatory videos are clear and precise. The handling can be done without risk of damaging the phone. The battery change was a child's play except for the screen seal that I did not put back.
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T
Thierry G.
Rating: 5 out of 5
I have received my order and I am very pleased with the service.
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M
Michel R.
Rating: 5 out of 5
TOUT A ETE RESPECTE
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Lisa G.
Rating: 5 out of 5
Fast delivery and easy to change on my phone, hope it lasts long!
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Dominique Junior J.
Rating: 5 out of 5
No Comment
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H
Hélène F.
Rating: 5 out of 5
Very intuitive
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Guillaume R.
Rating: 5 out of 5
very good nothing to say
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Apostolo V.
Rating: 5 out of 5
Great customer contact. Fast (chat), courteous and efficient
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Laetitia C.
Rating: 5 out of 5
I have been using it for a while now and it works great. I installed the new screen and it works perfectly. I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the quality of the service.
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Oivier B.
Rating: 4 out of 5
compliant product. On the other hand, no possibility of using the promo code ....
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Theophile L.
Rating: 5 out of 5
Clear site with a lot of videos/photos to guide the repair.
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Richard B.
Rating: 5 out of 5
Excellent handling of my order
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Cyrille G.
Rating: 5 out of 5
Well
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Clive H.
Rating: 5 out of 5
Perfect
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Daniel P.
Rating: 5 out of 5
Very good, keep it up!
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Patrick L.
Rating: 4 out of 5
Cat quality
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J
Jean-Luc L.
Rating: 5 out of 5
Perfect
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Theo S.
Rating: 1 out of 5
not very fast delivery
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Response from SOSAV
Hello Theo, We thank you for your comment and are sorry to see that your order does not offer you complete satisfaction. It is possible that you have unfortunately come across a defective batch... However, you did not contact our team regarding this part when you noticed the incident. We could have shipped a new kit for example. Anyway, we remain available and at your disposal if needed, do not hesitate! Have a nice day. Sincerely, SOSav.fr
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Laurent C.
Rating: 5 out of 5
Ras nickel
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F
Fred T.
Rating: 5 out of 5
quick replacement of a defective part perfect service
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Guillaume H.
Rating: 5 out of 5
Great site and very good quality products
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Wilfried M.
Rating: 5 out of 5
Fast delivery.nothing to say.perfect.
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Janick P.
Rating: 5 out of 5
Very good
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Fab T.
Rating: 5 out of 5
Very fast.
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Francois B.
Rating: 5 out of 5
Easy search for parts, correct price for a fast delivery François B
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D
Daniel G.
Rating: 4 out of 5
Very good
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Sebastien S.
Rating: 5 out of 5
Fast delivery and good product
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Jean-Charles F.
Rating: 4 out of 5
Product conforms, received on time. Nothing to complain about.
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M
Mickaël N.
Rating: 5 out of 5
Fast, very professional
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P
Pascal R.
Rating: 5 out of 5
I received the battery for my macbook pro very quickly and it works very well. I really appreciated the two screwdrivers that came with it as a gift, without which I would not have been able to take my mac apart. Thank you so much for your help.
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Adamuz F.
Rating: 5 out of 5
Very good
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Alexandre G.
Rating: 5 out of 5
Perfect and fast!
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Marjorie D.
Rating: 5 out of 5
Satisfied with my purchase
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