Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 4 and 5 stars

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Pizzighini P.
Rating: 5 out of 5
No problem to find the right product on the site and the very well done instructions to change the part (that's how I discovered SOSAV). The product is conform and the price is well placed. When the product is in stock the deliveries are super fast, what more can you ask for?
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Albert K.
Rating: 5 out of 5
Product conforms, no delay in delivery, nothing to complain about
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Youssef E.
Rating: 4 out of 5
Very good
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Alexandre C.
Rating: 1 out of 5
The lens delivered still does not match the console model. The same lens was sent.
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Response from SOSAV
Hello Alexandre, We thank you for your message and we are sorry to learn this information. This part is however dedicated for your model of console, there are however several versions of this console which can play in the good compatibility of the installed part. We note that you have not contacted our team about this issue so that we can find a solution. We are currently waiting for the return of our supplier to target where the anomaly comes from, in order to solve it quickly :-) Our team is available as usual at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
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delphine T.
Rating: 4 out of 5
I'm very pleased with the delivery of this product. I'm very pleased with the quality of the product and the quality of the service.
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Jacques Alexandre O.
Rating: 5 out of 5
I recommend.
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clovis B.
Rating: 5 out of 5
Well structured site, easy to find information, a quality site!
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Dominique L.
Rating: 5 out of 5
perfect
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THEVENET B.
Rating: 1 out of 5
The product that was delivered did not correspond to my request.
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Response from SOSAV
Hello Benjamin, Thank you for your comment :-) You have ordered a LCD Screen - MacBook Pro 13" Retina A1502 (2015) and it is indeed what you confirm having received in your message to our customer service yesterday afternoon. Please feel free to check your messages, our customer service has answered you. We remain at your disposal for any further information and wish you a very nice day. Sincerely, The SOSav.Fr Team
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Guillaume C.
Rating: 5 out of 5
Good site, perfect follow-up, top-notch equipment!
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Murielle V.
Rating: 5 out of 5
Ras.
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David V.
Rating: 4 out of 5
Fluid and easy to access.
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Daniel G.
Rating: 5 out of 5
Very good
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robert V.
Rating: 5 out of 5
Availability, choice of articles and fast delivery
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GEOFFREY D.
Rating: 5 out of 5
works perfectly even surprised that for the price it's a real iphone part so perfect even if it's recuperated parts, ecology says thank you too.
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Jean Pierre L.
Rating: 5 out of 5
The product arrived well and corresponded to the request.
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Jenny W.
Rating: 1 out of 5
I received a message a few days after ordering that the item was sold out. I am waiting for a refund and will not order from this site again. 1st and last time.
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Response from SOSAV
Hi Jenny, Thank you for your message and we are sorry to hear about this news :- / Nevertheless, your order is listed as having been shipped as of 11/30/2020 by untracked letter, as per your request. It seems that you have not contacted our customer support about this yet. In order to remedy the situation quickly, we invite you to simply contact us at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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Elodie G.
Rating: 5 out of 5
I'm very happy with the service and the product. I will definitely recommend your site to others.
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Laurent S.
Rating: 4 out of 5
Order conforms, good delivery tracking
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Celine B.
Rating: 5 out of 5
Attractive prices and very fast delivery
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Michel D.
Rating: 5 out of 5
Very satisfied
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herve G.
Rating: 4 out of 5
R.A.S
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Thomas T.
Rating: 5 out of 5
Order received quickly, well packaged
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jonathan C.
Rating: 1 out of 5
I ordered a Honor 9 battery and received a Honor 9 LIT battery. I had to contact the after sales service and they confirmed that the right battery had been sent to me.... more than 6 months later and still no battery and even less news from the seller about their mistake.
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Response from SOSAV
Hello Jonathan, We are sorry to see that this new after-sales order has still not reached you. It seems that you have not yet contacted our team regarding this new shipment dated August 14th which was never received. Do not hesitate to contact us at [email protected] if you have any questions about a pending order, our team will be happy to help you :-) For your information, our team has registered the shipment of a third battery today, which should arrive soon. Have a nice day ! Sincerely, The SOSav.fr Team
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said R.
Rating: 5 out of 5
parts in conformity fast delivery what more can I ask for :)
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Bruno R.
Rating: 4 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
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damien F.
Rating: 4 out of 5
I had ordered several parts including a terroir for mini -sim card for iPhone 6. I had the bad surprise to receive it all twisted. I had to straighten it. Too bad it was not protected like the other parts in a small piece of rigid cardboard.
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SERGE M.
Rating: 5 out of 5
Almost perfect for my part. If the packaging and is neat, and shipping very very fast, where the bottom hurts, is the prices charged. Apart from this last point I am fully satisfied, the search for spare parts according to its smartphone is extremely simple
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Denis H.
Rating: 5 out of 5
Perfect service
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Frederic V.
Rating: 5 out of 5
Fast shipping, careful packaging.
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Bertrand D.
Rating: 1 out of 5
The site is very good but the product information is bad : I ordered an accessory for my Dyson CY27 vacuum cleaner, the part was supposed to be compatible with CY27, it is not. I will certainly change my mind once the free return is done and I will find the right part number on the website. I will thank the customer service if they could help me find the right part!
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Response from SOSAV
Hello Bertrand, We thank you for your message and we are sorry to hear about this news :- / Our team has just answered your message and proposed several solutions about this incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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VINCENZO A.
Rating: 5 out of 5
Great Packaging Everything matches the description and the picture
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Grégory V.
Rating: 5 out of 5
The part ordered (Iphoen 6S internal speaker) is perfectly compatible and works very well. The delivery was very fast.
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cynthia C.
Rating: 4 out of 5
service impeccable
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Etienne S.
Rating: 5 out of 5
Battery replaced thanks to the corresponding tuto, iPhone resurrected
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NICOLAS L.
Rating: 5 out of 5
Fast and compliant
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Alexandre H.
Rating: 5 out of 5
Product received very quickly. Thank you very much
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delphine H.
Rating: 5 out of 5
I was very pleased with the service and the quality of the product.
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Carole N.
Rating: 4 out of 5
good transaction
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Virginie C.
Rating: 5 out of 5
Super bien
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