Customer reviews of SOSAV

9,3 /10

Based on 27 051 published reviews

5 21,1k 78% 4 4 196 16% 3 925 3% 2 331 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 4 and 5 stars

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Jeanmario E.

Published on 19/09/2020 à 00h39

all in all, everything is ok

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Nicolas T.

Published on 18/09/2020 à 15h28

Very good

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Yves B.

Published on 18/09/2020 à 13h30

Very happy in every way. Thank you

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Patrice L.

Published on 18/09/2020 à 12h40

I received the order quickly, the material (tools) are excellent, the battery well wrapped, except that on the site youtube it would have been able to specify that the hair dryer to remove the shell is not too hot and too ready I damaged the screen.

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Huseyin A.

Published on 18/09/2020 à 11h25

Doesn't work this piece?

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Response from SOSAV Published on 18/09/2020

Hello Huseyin, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to recall your order number and the manufacturer's reference of the iPhone. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day!

Franck F.

Published on 18/09/2020 à 11h02

Fast and accurate delivery. The online guide was essential for me to carry out the repair. It's great!

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Cindy V.

Published on 18/09/2020 à 06h03

Everything was as described

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Maximilien D.

Published on 18/09/2020 à 04h09

Everything is simple and clear. Fast shipping and delivery. CLEAR

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Prescillia D.

Published on 17/09/2020 à 22h03

Not received the right parts again

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Romain C.

Published on 17/09/2020 à 21h29

RAS.

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Christian L.

Published on 17/09/2020 à 19h35

Fast delivery and fit my order.

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Florent F.

Published on 17/09/2020 à 18h06

I have bought an iPhone X charging connector and a speaker so I change it all very very well the tuto are nickel all happy with me I put the tel back on the road everything works well I was delighted and after three minutes the phone turns off and this rallume all alone I said update and the no every three minutes my tel turns off and this I went to a repairer and said the tablecloths you changed are not compatible so thank you I paid 120 euro to change my tablecloth at the repairer and my phone works properly so I am really not happy with your site with parts that are not compatible or do not work I am very disappointed I think a refund is not possible??? I am very disappointed with your site and the parts are not compatible or do not work, I think a refund is not possible. I think I will not buy from you again if you do not do anything.

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Response from SOSAV Published on 18/09/2020

Hello Florent, We thank you for your message and we are sorry to learn this information :-( It seems that you have not yet contacted our team on this subject. In order to check the status of your order with our after-sales service, please contact us by e-mail at [email protected] and give us the manufacturer's reference of your iPhone: our team will be happy to help you :-) Have a great day! The SOSav.fr team

David H.

Published on 17/09/2020 à 17h57

The order was received after two days and was very well packaged.

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Aurélien G.

Published on 17/09/2020 à 17h13

Perfect!

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Stéfan T.

Published on 17/09/2020 à 16h32

I was very pleased with the service and the product. I am very pleased with the service and the product.

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Frederic S.

Published on 17/09/2020 à 16h10

Excellent site

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Alan P.

Published on 17/09/2020 à 16h01

Very reactive after sales service.

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Violette R.

Published on 17/09/2020 à 15h48

Fast order processing, fast delivery and quality parts. As usual.

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Christian L.

Published on 17/09/2020 à 14h33

RAS. Merci

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Frederic T.

Published on 17/09/2020 à 13h37

Conforms to the order

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Mohamed B.

Published on 17/09/2020 à 13h35

Fast shipping, no errors, perfect ?????

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Alberto P.

Published on 17/09/2020 à 13h03

Perfect

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Yasmine D.

Published on 17/09/2020 à 12h20

Satisfaction with the product and the delivery time

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Nicolas L.

Published on 17/09/2020 à 12h18

On-time delivery

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Stéphane I.

Published on 17/09/2020 à 11h58

easy to order, good tutorials, after in my case, after opening the connected watch it was another failure. But kindly they take back the material in this case.

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Phil G.

Published on 17/09/2020 à 10h21

Tutorial about the device to be repaired missing a very close-up picture to show the process

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Julien G.

Published on 17/09/2020 à 09h17

I received the part and it works fine, but I had to wait 2 1/2 weeks to get it.

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Lucien B.

Published on 17/09/2020 à 08h41

Nothing to say, the order was made easily.

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Allan G.

Published on 17/09/2020 à 07h45

Battery received quickly. Will it last?

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Rachid-Antoine R.

Published on 17/09/2020 à 07h33

Fast order and delivery. Ordered a game card reader for Nintendo Switch, functional part and at the right price.

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Yannick G.

Published on 17/09/2020 à 06h30

Material as described. Assembly OK (except 2 typos on their topic!). Functioning OK.

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Linda L.

Published on 17/09/2020 à 06h16

Fast and careful shipping, product conforms with good installation tutorial on the site

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Michel S.

Published on 17/09/2020 à 06h02

Impeccable

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Frédéric M.

Published on 17/09/2020 à 04h49

Received quickly and fit. Well done videos. Thank you.

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Virginie G.

Published on 17/09/2020 à 04h49

Nothing loves perfect

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Christophe A.

Published on 17/09/2020 à 03h14

Top....

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Helmut F.

Published on 16/09/2020 à 20h41

perfectly

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Clemence D.

Published on 16/09/2020 à 18h22

Perfect repair done in 10 min

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Gilbert D.

Published on 16/09/2020 à 18h01

super product of good quality

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Aurelie D.

Published on 16/09/2020 à 17h56

Well?

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