Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1 and 4 stars

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D
David B.
Rating: 4 out of 5
following a purchase from 01/10/2021
Part at the top delays a little long
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Cédric P.
Rating: 1 out of 5
following a purchase from 12/10/2021
Poor battery quality
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Noureddine B.
Rating: 4 out of 5
following a purchase from 03/10/2021
The delivery time a little longer to improve?
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Gaëtan W.
Rating: 4 out of 5
following a purchase from 10/10/2021
Fast and in accordance with the request. The company has just gained a new regular customer
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Ludovic D.
Rating: 4 out of 5
following a purchase from 10/10/2021
I didn't order the right blu-ray player, is it possible to exchange it
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Nathan V.
Rating: 1 out of 5
following a purchase from 08/08/2021
More than 2 months of waiting for a product available between 7 and 10 days. In no case did I receive information about the progress of my order. I don't recommend it at all.
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Jean Louis C.
Rating: 4 out of 5
following a purchase from 07/10/2021
Products received on time and in accordance with my order very good
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Khalid M.
Rating: 1 out of 5
following a purchase from 02/10/2021
The seller tries to rip people off and does not respect their own terms and conditions. It is necessary to be very vigilant, better to avoid. During a retraction they tried to refund me that the article bought without the expenses of sending although that appears in their CGV.
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Jonathan R.
Rating: 4 out of 5
following a purchase from 28/09/2021
I am very pleased with the service I received from SOSAV. I recommend it!
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Tatiana L.
Rating: 1 out of 5
following a purchase from 01/10/2021
Charger much too fragile
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Sergio P.
Rating: 4 out of 5
following a purchase from 06/10/2021
The problem was in the transition from French to Italian post. The assistance of SOSAV and the second delivery to Paris was excellent
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Yassin H.
Rating: 1 out of 5
following a purchase from 09/09/2021
1 month to get my coli and on top of that I ask for a refund which I am refused Shameful
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Vincent B.
Rating: 1 out of 5
following a purchase from 19/09/2021
Part not in stock but not reported at time of purchase. No answer to my email. No communication and crazy delay, might as well order the same thing on Aliexpress.
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Guillaume G.
Rating: 4 out of 5
following a purchase from 05/10/2021
RAS I recommend
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Philippe C.
Rating: 4 out of 5
following a purchase from 04/10/2021
Very good
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Jean-Rémi M.
Rating: 1 out of 5
following a purchase from 11/07/2021
one of the ordered products does not work (bluetooth headphones)
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Jocelyne L.
Rating: 4 out of 5
following a purchase from 04/10/2021
envelope badly weighed, 5.34€ of tax to be paid at the post office
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Yann M.
Rating: 1 out of 5
following a purchase from 30/08/2021
More than 5 weeks for a restocking of 3 unfortunate items, 2 mails sent to the company without any answer yet .... Very disappointed
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Gwenaelle B.
Rating: 1 out of 5
following a purchase from 23/08/2021
I have not received my order in full, I have already sent 2 emails to SOSAV for explanations, I still have no answer.
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Christophe C.
Rating: 1 out of 5
following a purchase from 24/07/2021
I waited 2 months to receive part of my order. The parts were available when I ordered them, and were waiting to be delivered afterwards. More than 3 months later, I am still waiting for the balance. No response to my reminders.
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Jean-Christophe C.
Rating: 4 out of 5
following a purchase from 21/09/2021
Good product, ideal for repairing your phone. Useful and well presented advice
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Roland D.
Rating: 4 out of 5
following a purchase from 01/10/2021
Variety of products at very competitive prices. Fast delivery and efficient follow-up.
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Nicolas A.
Rating: 4 out of 5
following a purchase from 31/08/2021
I received the products I ordered. The packaging is suitable. The only drawback is the delivery time of several weeks which is not announced at the time of ordering
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Arnaud Z.
Rating: 4 out of 5
following a purchase from 17/08/2021
Too bad I can't put 5 stars because of a delivery made in 8 weeks instead of one (restocking)
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Adrien F.
Rating: 4 out of 5
following a purchase from 22/09/2021
Despite a small hitch on the order time, I was able to repair my Iphone XR perfectly thanks to the screen repair kit and the tutorial. See with time if the quality of the screen remains unchanged
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Thomas R.
Rating: 4 out of 5
following a purchase from 04/07/2021
The product is conform but the wait for delivery is endless...
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Andre E.
Rating: 4 out of 5
following a purchase from 13/09/2021
no comment
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Boris C.
Rating: 4 out of 5
following a purchase from 28/09/2021
The order was delivered very quickly. The package is really well protected. The part has some wear and tear but it doesn't prevent it from working. The reference is identical between the site and the part. Very satisfied with my purchase. I recommend this seller.
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Nadine B.
Rating: 4 out of 5
following a purchase from 03/09/2021
The product corresponds to my request.
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Florent F.
Rating: 4 out of 5
following a purchase from 15/09/2021
Superb as site lacks a little precision on the article thank you very much my I recommend sosav
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Cedric R.
Rating: 4 out of 5
following a purchase from 28/09/2021
Compliant order.
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Andre J.
Rating: 4 out of 5
following a purchase from 26/09/2021
Product conforms to the order, deadline respected.
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Didier J.
Rating: 4 out of 5
following a purchase from 25/09/2021
Well
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Jonny D.
Rating: 4 out of 5
following a purchase from 06/09/2021
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.
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Jean Claude H.
Rating: 4 out of 5
following a purchase from 20/08/2021
Efficient merchant, top level order tracking
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Michel R.
Rating: 4 out of 5
following a purchase from 15/09/2021
good purchase, respect of the delivery time
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Jfrancois B.
Rating: 4 out of 5
following a purchase from 05/09/2021
Compliant product
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Lorine M.
Rating: 4 out of 5
following a purchase from 10/09/2021
short
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Frédéric P.
Rating: 4 out of 5
following a purchase from 09/09/2021
As described and fast delivery 👍
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Ingrid A.
Rating: 4 out of 5
following a purchase from 08/09/2021
I've been using it for a while now, but I'm not sure how long it will take to load it. It's a shame.
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