Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1 and 4 stars

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Jonathan R.
Rating: 4 out of 5
following a purchase from 28/09/2021
I am very pleased with the service I received from SOSAV. I recommend it!
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Tatiana L.
Rating: 1 out of 5
following a purchase from 01/10/2021
Charger much too fragile
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sergio P.
Rating: 4 out of 5
following a purchase from 06/10/2021
The problem was in the transition from French to Italian post. The assistance of SOSAV and the second delivery to Paris was excellent
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Yassin H.
Rating: 1 out of 5
following a purchase from 09/09/2021
1 month to get my coli and on top of that I ask for a refund which I am refused Shameful
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Vincent B.
Rating: 1 out of 5
following a purchase from 19/09/2021
Part not in stock but not reported at time of purchase. No answer to my email. No communication and crazy delay, might as well order the same thing on Aliexpress.
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guillaume G.
Rating: 4 out of 5
following a purchase from 05/10/2021
RAS I recommend
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philippe C.
Rating: 4 out of 5
following a purchase from 04/10/2021
Very good
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jean-rémi M.
Rating: 1 out of 5
following a purchase from 11/07/2021
one of the ordered products does not work (bluetooth headphones)
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Jocelyne L.
Rating: 4 out of 5
following a purchase from 04/10/2021
envelope badly weighed, 5.34€ of tax to be paid at the post office
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Yann M.
Rating: 1 out of 5
following a purchase from 30/08/2021
More than 5 weeks for a restocking of 3 unfortunate items, 2 mails sent to the company without any answer yet .... Very disappointed
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Gwenaelle B.
Rating: 1 out of 5
following a purchase from 23/08/2021
I have not received my order in full, I have already sent 2 emails to SOSAV for explanations, I still have no answer.
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christophe C.
Rating: 1 out of 5
following a purchase from 24/07/2021
I waited 2 months to receive part of my order. The parts were available when I ordered them, and were waiting to be delivered afterwards. More than 3 months later, I am still waiting for the balance. No response to my reminders.
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Jean-Christophe C.
Rating: 4 out of 5
following a purchase from 21/09/2021
Good product, ideal for repairing your phone. Useful and well presented advice
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Roland D.
Rating: 4 out of 5
following a purchase from 01/10/2021
Variety of products at very competitive prices. Fast delivery and efficient follow-up.
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Nicolas A.
Rating: 4 out of 5
following a purchase from 31/08/2021
I received the products I ordered. The packaging is suitable. The only drawback is the delivery time of several weeks which is not announced at the time of ordering
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Arnaud Z.
Rating: 4 out of 5
following a purchase from 17/08/2021
Too bad I can't put 5 stars because of a delivery made in 8 weeks instead of one (restocking)
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Adrien F.
Rating: 4 out of 5
following a purchase from 22/09/2021
Despite a small hitch on the order time, I was able to repair my Iphone XR perfectly thanks to the screen repair kit and the tutorial. See with time if the quality of the screen remains unchanged
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Thomas R.
Rating: 4 out of 5
following a purchase from 04/07/2021
The product is conform but the wait for delivery is endless...
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andre E.
Rating: 4 out of 5
following a purchase from 13/09/2021
no comment
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Boris C.
Rating: 4 out of 5
following a purchase from 28/09/2021
The order was delivered very quickly. The package is really well protected. The part has some wear and tear but it doesn't prevent it from working. The reference is identical between the site and the part. Very satisfied with my purchase. I recommend this seller.
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Nadine B.
Rating: 4 out of 5
following a purchase from 03/09/2021
The product corresponds to my request.
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Florent F.
Rating: 4 out of 5
following a purchase from 15/09/2021
Superb as site lacks a little precision on the article thank you very much my I recommend sosav
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cedric R.
Rating: 4 out of 5
following a purchase from 28/09/2021
Compliant order.
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ANDRE J.
Rating: 4 out of 5
following a purchase from 26/09/2021
Product conforms to the order, deadline respected.
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Didier J.
Rating: 4 out of 5
following a purchase from 25/09/2021
Well
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JONNY D.
Rating: 4 out of 5
following a purchase from 06/09/2021
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.
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Jean Claude H.
Rating: 4 out of 5
following a purchase from 20/08/2021
Efficient merchant, top level order tracking
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Michel R.
Rating: 4 out of 5
following a purchase from 15/09/2021
good purchase, respect of the delivery time
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JFrancois B.
Rating: 4 out of 5
following a purchase from 05/09/2021
Compliant product
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lorine M.
Rating: 4 out of 5
following a purchase from 10/09/2021
short
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Frédéric P.
Rating: 4 out of 5
following a purchase from 09/09/2021
As described and fast delivery 👍
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Ingrid A.
Rating: 4 out of 5
following a purchase from 08/09/2021
I've been using it for a while now, but I'm not sure how long it will take to load it. It's a shame.
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issam G.
Rating: 4 out of 5
following a purchase from 07/09/2021
I recommend it
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dany C.
Rating: 4 out of 5
following a purchase from 28/07/2021
Very good customer service. The delivery took a little less than a month but no problem replacing my faulty part.
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Stéphane L.
Rating: 4 out of 5
following a purchase from 04/09/2021
The screen was received in perfect condition, well packaged and in the time indicated. Great... 1 star less for the price a little high for a screen of a product now outdated.
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Max Z.
Rating: 4 out of 5
following a purchase from 20/08/2021
I regret not having been able to know the availability before placing my order.
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Lucas C.
Rating: 4 out of 5
following a purchase from 31/08/2021
Once the order is placed, the delivery is very fast! Screen iPhone 11 identical to the original one !
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Bernard R.
Rating: 4 out of 5
following a purchase from 31/01/2021
I have to say that I am very pleased with the product and the service, but I have to say that I am very pleased with the service.
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claudette D.
Rating: 4 out of 5
following a purchase from 19/08/2021
perfectly
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jean claude G.
Rating: 4 out of 5
following a purchase from 24/08/2021
article conforms to the description one finds of all for the smartphones and other material data-processing has a correct price as well as small videos which explain how to go there to carry out repair ect. I recommend I recommend
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