Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Perfect, received in the time indicated. I would like to review the sorting of the display by brand...to find the product more easily...fortunately the search engine makes up for some of the shortcomings
Translated reviews
M
Mike C.
Rating: 1 out of 5
The tips of the screwdrivers I bought simply broke off after the first use. Defective material and did not even allow me to open the Joy Con of my Nintento switch! I am extremely disappointed, I had to recommend new screwdrivers on another site.
Translated reviews
Response from SOSAV
Hi Mike, We are sorry to hear this news :-( We work with the same Kit, the one you received is possibly defective, these things happen unfortunately, and our team always has several strings to its bow in this type of figure. However, it seems that you have not yet contacted us about this... We would have sent you a new copy for free. If you need help, please contact us at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
T
teresa L.
Rating: 1 out of 5
I ordered a nintendo dsi motherboard and I received a Japanese one, impossible to change the language so no I am not satisfied. I could have had this Japanese product at 10 euros but 52 euros with shipping that and all simply theft
Translated reviews
Response from SOSAV
Hello Teresa, We are sorry to hear about this information. It seems that you have not yet contacted our team regarding this part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to inform you quickly :-) Have a good afternoon! Sincerely, The SOSav.fr Team
M
michel B.
Rating: 4 out of 5
perfectly
Translated reviews
A
André P.
Rating: 4 out of 5
Good value for money, fast delivery
Translated reviews
M
Marine B.
Rating: 4 out of 5
Attractive price and fast delivery
Translated reviews
Y
Youssef E.
Rating: 4 out of 5
Very good
Translated reviews
A
Alexandre C.
Rating: 1 out of 5
The lens delivered still does not match the console model. The same lens was sent.
Translated reviews
Response from SOSAV
Hello Alexandre, We thank you for your message and we are sorry to learn this information. This part is however dedicated for your model of console, there are however several versions of this console which can play in the good compatibility of the installed part. We note that you have not contacted our team about this issue so that we can find a solution. We are currently waiting for the return of our supplier to target where the anomaly comes from, in order to solve it quickly :-) Our team is available as usual at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
D
delphine T.
Rating: 4 out of 5
I'm very pleased with the delivery of this product. I'm very pleased with the quality of the product and the quality of the service.
Translated reviews
T
THEVENET B.
Rating: 1 out of 5
The product that was delivered did not correspond to my request.
Translated reviews
Response from SOSAV
Hello Benjamin, Thank you for your comment :-) You have ordered a LCD Screen - MacBook Pro 13" Retina A1502 (2015) and it is indeed what you confirm having received in your message to our customer service yesterday afternoon. Please feel free to check your messages, our customer service has answered you. We remain at your disposal for any further information and wish you a very nice day. Sincerely, The SOSav.Fr Team
D
David V.
Rating: 4 out of 5
Fluid and easy to access.
Translated reviews
J
Jenny W.
Rating: 1 out of 5
I received a message a few days after ordering that the item was sold out. I am waiting for a refund and will not order from this site again. 1st and last time.
Translated reviews
Response from SOSAV
Hi Jenny, Thank you for your message and we are sorry to hear about this news :- / Nevertheless, your order is listed as having been shipped as of 11/30/2020 by untracked letter, as per your request. It seems that you have not contacted our customer support about this yet. In order to remedy the situation quickly, we invite you to simply contact us at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
L
Laurent S.
Rating: 4 out of 5
Order conforms, good delivery tracking
Translated reviews
H
herve G.
Rating: 4 out of 5
R.A.S
Translated reviews
J
jonathan C.
Rating: 1 out of 5
I ordered a Honor 9 battery and received a Honor 9 LIT battery. I had to contact the after sales service and they confirmed that the right battery had been sent to me.... more than 6 months later and still no battery and even less news from the seller about their mistake.
Translated reviews
Response from SOSAV
Hello Jonathan, We are sorry to see that this new after-sales order has still not reached you. It seems that you have not yet contacted our team regarding this new shipment dated August 14th which was never received. Do not hesitate to contact us at [email protected] if you have any questions about a pending order, our team will be happy to help you :-) For your information, our team has registered the shipment of a third battery today, which should arrive soon. Have a nice day ! Sincerely, The SOSav.fr Team
B
Bruno R.
Rating: 4 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
Translated reviews
D
damien F.
Rating: 4 out of 5
I had ordered several parts including a terroir for mini -sim card for iPhone 6. I had the bad surprise to receive it all twisted. I had to straighten it. Too bad it was not protected like the other parts in a small piece of rigid cardboard.
Translated reviews
B
Bertrand D.
Rating: 1 out of 5
The site is very good but the product information is bad : I ordered an accessory for my Dyson CY27 vacuum cleaner, the part was supposed to be compatible with CY27, it is not. I will certainly change my mind once the free return is done and I will find the right part number on the website. I will thank the customer service if they could help me find the right part!
Translated reviews
Response from SOSAV
Hello Bertrand, We thank you for your message and we are sorry to hear about this news :- / Our team has just answered your message and proposed several solutions about this incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
C
cynthia C.
Rating: 4 out of 5
service impeccable
Translated reviews
C
Carole N.
Rating: 4 out of 5
good transaction
Translated reviews
S
somprou F.
Rating: 1 out of 5
I have received half of my order
Translated reviews
Response from SOSAV
Hello Frederic, Thank you for your message and we are sorry to hear about this information. It seems that you have not yet contacted our team regarding this packaging incident. In order to start the handling of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] in order to take stock of what you have received and what you are missing: our team will be happy to help you :-) Have a great day! The SOSav.fr team
P
Patrick A.
Rating: 1 out of 5
Extremely disappointed. My order, a tempered glass protective window for smartphone was delivered today, 10 days after its shipment. The product, packed in a soft bubble wrap, with no indication of fragility, arrived broken. This underlines a lack of respect for the product, and the customer. This is not worthy of a professional trader.
Translated reviews
Response from SOSAV
Hello Patrick, We thank you for your message and we are sorry to learn about this delivery incident :- / In order to remedy the situation quickly, we invite you simply to send a photo of the part received directly to your customer support at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
P
PHILIPPE M.
Rating: 4 out of 5
ras.
Translated reviews
R
Rémi G.
Rating: 4 out of 5
Everything matches my expectations except the screen which does not have the same characteristics as the original one (the black is not as black as an apple screen.).
Translated reviews
A
Alain L.
Rating: 4 out of 5
Material well received in time and hours. Nice Tito. Not the best equipment but sufficient and with a practical pouch. CLEAR
Translated reviews
D
David N.
Rating: 4 out of 5
Responsive after-sales service following a defect on the product received.
Translated reviews
S
Sven W.
Rating: 4 out of 5
I'm very happy with the site and the delivery. I have to be careful because when you enter your shipping information, the default country is France Outre-Mer and so I had to cancel an order and start over. Apart from that it's great
Translated reviews
D
danny B.
Rating: 4 out of 5
Lack of a tracking number
Translated reviews
C
caroline B.
Rating: 4 out of 5
For the moment I have no comments to report, we will see in time
Translated reviews
C
Cédric T.
Rating: 4 out of 5
Compliant product
Translated reviews
L
Lucile S.
Rating: 4 out of 5
Quite a comprehensive site with lots of repair tips and tutorials.
Translated reviews
S
SEGOLENE B.
Rating: 4 out of 5
Good presentation of the whole
Translated reviews
M
Moussa B.
Rating: 4 out of 5
well
Translated reviews
C
Christophe B.
Rating: 4 out of 5
Simple order taking / fast delivery / nothing to complain about logistically
Translated reviews
B
bernard B.
Rating: 4 out of 5
Nothing to say satisfactory delivery.
Translated reviews
C
Celine A.
Rating: 1 out of 5
DECEIVED
Translated reviews
Response from SOSAV
Hello Celine, We thank you for your message and we are sorry to hear that your experience with SOSav is not entirely satisfactory. Please do not hesitate to contact our team directly at [email protected] if you would like us to find a solution together. We remain available if needed, do not hesitate. Sincerely, The SOSav.Fr Team
F
franck N.
Rating: 4 out of 5
speed and seriousness
Translated reviews
P
philippe R.
Rating: 4 out of 5
first use, very satisfied
Translated reviews
L
Laetitia E.
Rating: 1 out of 5
The right copper microphone is missing
Translated reviews
Response from SOSAV
Hello Laetitia, We are very sorry to learn that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part which, according to you, has some anomalies. In order to discuss this with our customer support, please contact us by e-mail at [email protected] : our team will be happy to help you if you contact us :-) Have a nice day! The SOSav.fr team
A
Alexandre B.
Rating: 4 out of 5
Received in 2 days, as described, but a bit expensive for what it is haha. And for the reassembly a very small plastic part is forgotten (but not serious). I had a screen whose touchscreen did not work, this is solved (well half because I do not know the pin code and at sony impossible to access the recovery so I have the SEUM but it's a subject) thank you sosav for their qwality of their services ;)
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 