Customer reviews of SOSAV

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jean michel H.

Rating: 4 out of 5

Published on 03/09/2020 à 12h29

well

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Karine B.

Rating: 4 out of 5

Published on 01/09/2020 à 18h56

No problems to report. Tutorials on the site very well done and accurate...even for those new to repairs.

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Marine D.

Rating: 4 out of 5

Published on 31/08/2020 à 16h05

Good quality spare part, but I would have liked to have some details, especially on the welding of the part.

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Michel B.

Rating: 4 out of 5

Published on 29/08/2020 à 15h32

product corresponding to the order

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Abderrahmane M.

Rating: 1 out of 5

Published on 29/08/2020 à 10h58

I don't order sosav

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Response from SOSAV Published on 31/08/2020

Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve the problem. Sincerely, The SOSav team.

P

pascal H.

Rating: 4 out of 5

Published on 27/08/2020 à 14h55

Product received quickly in good condition Just a reproach on the descriptions which are not clear compared to another similar article (I did not know that the screen I ordered did not have the camera and the front speaker) compared to the other screen) But the descriptions of assembly are excellent

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JEAN-PIERRE B.

Rating: 4 out of 5

Published on 27/08/2020 à 14h13

Fast, accurate, fair price

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Fabrice C.

Rating: 4 out of 5

Published on 27/08/2020 à 09h33

conforms to the order and is delivered quickly

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Guilhem V.

Rating: 4 out of 5

Published on 26/08/2020 à 20h10

Perfect, thank you.

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Dominique B.

Rating: 4 out of 5

Published on 26/08/2020 à 13h31

The package corresponds to the order. The change of the part was done in good conditions with the help of the tuto.

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Rawad H.

Rating: 1 out of 5

Published on 26/08/2020 à 12h34

I placed my order on 28/07/2020 ref (ZVKBZHJBF) and so far I have received nothing. I reported the problem on 13/08/2020 to the SOSav team as well as the re-order ref(SAV861252) not received ...

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Response from SOSAV Published on 26/08/2020

Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.

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Jeremy L.

Rating: 4 out of 5

Published on 25/08/2020 à 16h06

well

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Anthony T.

Rating: 4 out of 5

Published on 25/08/2020 à 10h01

Long delivery time compared to the time indicated by the site

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corinne G.

Rating: 1 out of 5

Published on 24/08/2020 à 17h05

Delivery too long and incomplete.

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Response from SOSAV Published on 25/08/2020

Hello, Thank you for your review! Please contact our customer service ([email protected]) so that we can solve the problem. Sincerely, The SOSav team.

J

Jean-Claude V.

Rating: 4 out of 5

Published on 24/08/2020 à 13h22

Fast and efficient service

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Jacques M.

Rating: 4 out of 5

Published on 24/08/2020 à 07h50

Well

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Amel A.

Rating: 4 out of 5

Published on 22/08/2020 à 20h27

The order arrived quickly, but one of the two parts ordered was not the right one. I wrote to the after sales service, they answered me very quickly (1h max)

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Sébastien D.

Rating: 4 out of 5

Published on 21/08/2020 à 12h01

I'm very pleased with the service and the price.

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Gabriel V.

Rating: 1 out of 5

Published on 20/08/2020 à 18h00

I've been using it for a while now, but I'm not sure how long it's been in use. It takes 3 shipments for it to arrive intact... horribly long delays! 4 months to get the order! I advise you to order directly in China, it will be faster and much better quality! Nothing to add, we can hardly do worse...

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Response from SOSAV Published on 21/08/2020

Hello, Thank you for your feedback! Please accept our sincere apologies for the problems encountered. Sincerely, The SOSav team.

H

Harry G.

Rating: 1 out of 5

Published on 20/08/2020 à 12h21

a real gas factory for a simple return.

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Response from SOSAV Published on 20/08/2020

Hello, Thank you for your opinion! Indeed, we ask for the photos before the return of the parts! These photos are used as a guarantee if the items are damaged during transport :) Wishing you a good day! Sincerely, The SOSav team

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Dominique S.

Rating: 4 out of 5

Published on 20/08/2020 à 08h05

Well

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Sylvain B.

Rating: 1 out of 5

Published on 20/08/2020 à 07h58

an order for an iPhone 5 SE screen. First shipment, the screen does not work. Exchange. Second screen, it arrives with a torn tablecloth (photo if needed) and the third replacement, same symptom. I managed to get a refund, not without difficulty. So I didn't lose money but I just lost a month and a half. It was the last time on this site for me.

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Response from SOSAV Published on 20/08/2020

Hello, Thank you for your review! Please accept our sincere apologies for all the problems encountered with your first order. We sincerely hope to see you again. Sincerely, The SOSav team.

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Alexandra T.

Rating: 1 out of 5

Published on 19/08/2020 à 18h07

My product was not suitable for me I asked for a refund but the shipping costs were still at my expense so I don't find it normal knowing that I already paid the shipping costs

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Response from SOSAV Published on 20/08/2020

Hello, Thank you for your review :) Could you please contact our customer service again to attach a return slip? Wishing you a good day! Sincerely, The SOSav team

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Pierre L.

Rating: 1 out of 5

Published on 18/08/2020 à 18h59

Battery arrived dead

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Response from SOSAV Published on 19/08/2020

Hello, Thank you for your comment :) Could you please contact our customer service at [email protected] so that we can offer you a battery exchange? Sincerely, The SOSav team

E

Emile M.

Rating: 4 out of 5

Published on 18/08/2020 à 17h56

Accuracy of description

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Stapin L.

Rating: 1 out of 5

Published on 18/08/2020 à 16h11

I had not received my order!!!

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Response from SOSAV Published on 19/08/2020

Hello, Thank you for your review :) Could you please contact our customer service at [email protected] so that we can reship your order? Indeed, this one was sent on 10/07 in letter without follow-up. Sincerely, The SOSav team

G

Gael D.

Rating: 1 out of 5

Published on 18/08/2020 à 12h00

Part hs

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Response from SOSAV Published on 18/08/2020

Hello, Thank you for your review! Could you please contact our customer service at [email protected] so that we can exchange the part? Sincerely, The SOSav team

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catherine B.

Rating: 4 out of 5

Published on 18/08/2020 à 08h47

perfectly

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Franck L.

Rating: 4 out of 5

Published on 16/08/2020 à 18h04

Fast and accurate delivery

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ANTHONY R.

Rating: 1 out of 5

Published on 16/08/2020 à 14h31

I'm very, very unhappy with it. Out of order. Service. Customer who does not answer by phone. But by e-mail. But only good when they want. I had to work with one of their competitors. Screen received 24 hours that works. Sosav lost a customer

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Response from SOSAV Published on 17/08/2020

Hello, Could you please contact our customer service ([email protected]) so that we can find a satisfactory solution to your problem. Sincerely, The SOSav team.

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Jean Pierre S.

Rating: 4 out of 5

Published on 16/08/2020 à 11h35

Well

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Jeremy G.

Rating: 4 out of 5

Published on 15/08/2020 à 21h16

Fast and good product

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Wilfryd B.

Rating: 4 out of 5

Published on 15/08/2020 à 15h39

I've been using the Xbox one for a while now and I'm not sure if it's a good idea to buy a wireless controller for the Xbox one. I'm not sure if it's a good idea to buy a wireless controller for the Xbox one because it's a good idea to buy a wireless controller for the Xbox one.

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sylvain B.

Rating: 4 out of 5

Published on 15/08/2020 à 13h14

avoid drop-down menus to avoid confusion e.g. between right and left joystick buttons

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Philippe C.

Rating: 4 out of 5

Published on 15/08/2020 à 11h18

Fast enough delivery. Changing the part did not improve the defect.

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Gabriel T.

Rating: 4 out of 5

Published on 14/08/2020 à 20h23

A little long but the products look good, to see in time.

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nguyen G.

Rating: 1 out of 5

Published on 14/08/2020 à 18h05

I didn't receive my order, I contacted the customer service department, no answer.

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Response from SOSAV Published on 17/08/2020

Hello, Thank you for your review! After checking, our customer service unfortunately did not receive a message from you :/ Could you please contact them at [email protected] ? Sincerely, The SOSav team

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Maëva G.

Rating: 1 out of 5

Published on 14/08/2020 à 10h38

I ordered a back panel for my Sony Xperia Z5 Compact. The first one took a long time to arrive and did not match the description. The second one was sent quickly but still didn't match the description (no flash protection and very simplistic front panel). Moreover, it arrived broken in a thousand pieces despite all the protections around it. They refunded my money.

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jean-paul L.

Rating: 4 out of 5

Published on 13/08/2020 à 15h56

+ : correct prices, large choice - : mails sent after a delay of up to one hour

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Julie P.

Rating: 1 out of 5

Published on 13/08/2020 à 13h02

I had a bad experience, the materials are of poor quality, my first screen : a weakened tablecloth that did not support the installation. I have to say that I am very pleased with the service and the quality of the product, and I am very pleased with the quality of the product and the quality of the service. Never again!

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