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B
Rating: 4 out of 5
Fast and accurate shipping
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Intuitive RAS
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S
Rating: 1 out of 5
The product I received did not work and as I returned it I had to pay the shipping costs and they did not refund me the shipping costs. So I strongly advise against it
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Response from SOSAV
Hello, Could you please contact our customer service ([email protected]) so that we can solve your problem? Sincerely, The SOSav team.
P
Rating: 1 out of 5
False product
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Response from SOSAV
Hello, Could you please contact our customer service at this email address: [email protected] so that we can find a satisfactory solution to your problem. Sincerely, The SOSav team.
C
Rating: 4 out of 5
The material provided to change a battery iphone 7 is top, battery and seal. It's the video tutorial that misleads him... When we are told not to force on the left side, it would be good to specify that the phone is held upside down. I screwed up the button pad when I opened it from the wrong side....
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L
Rating: 4 out of 5
the ergonomics of the site and the videos are top, BUT the quality of the components supplied is not assured: the after-sales service made no difficulty in sending me back a new connector twice and finally my phone works, but I don't know if the microphone and/or the GSM antenna will last 2-3 years
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E
Rating: 1 out of 5
I've been using it for a while now, but it's not a good one. It's a good one, but it's not a good one, and it's not a good one. I find this average for 120
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Response from SOSAV
Hello, thank you for your feedback! Our customer service is at your disposal if you wish to exchange the screen you received. Sincerely, The SOSav team
C
Rating: 4 out of 5
As described
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C
Rating: 4 out of 5
Quality service
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G
Rating: 1 out of 5
Non-functional used part (PlayStation 4 controller touchpad)
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Response from SOSAV
Hello Guillaume, Thank you for your review! Could you please contact our customer service so that we can find a solution to the problem you are experiencing? Have a nice day! Sincerely, The SOSav team
P
Rating: 4 out of 5
well
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S
Rating: 1 out of 5
I still haven't received my package and I will have to pay for the shipping again if I want it.
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Response from SOSAV
Hello, Our customer service has just received your request on our support, we will answer it as soon as possible! Sincerely, The SOSav team.
R
Rating: 1 out of 5
The cables received are not compatible with the go pro as proposed on the site.
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Response from SOSAV
Hello, Thank you for sharing your opinion following your order on our site! Have you contacted our customer support at contact@sosav, so that we can offer you an after-sales solution? Wishing you a nice day! The SOSav team
J
Rating: 4 out of 5
more flexible and resistant glass than the original one
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P
Rating: 4 out of 5
Delivered quickly and product conforms.
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S
Rating: 4 out of 5
I am very pleased with the quality of the product and the service. Photo sensor ordered to replace the original sensor which with time contained many dust inside, materializing by the presence of multiple black dots on the screen. Alas with the ignition of the mode photograph, this one posts me 4 black points in the higher right quarter of the image. I recommended 2 of them hoping that they do not have the same problem. Still waiting for supply since July 15. SOSAV has taken care of the problem. Thanks
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O
Rating: 1 out of 5
Non.
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Response from SOSAV
Hello, If you have any problems, our customer service is available at [email protected]. Sincerely, The SOSav team
B
Rating: 4 out of 5
I have nothing more to say
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D
Rating: 1 out of 5
The battery never wanted to charge. The speaker doesn't work. In short, very disappointed.
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Response from SOSAV
Hello, thank you for your review! Could you please contact our customer service at [email protected] so that we can arrange an exchange? Sincerely, The SOSav team
N
Rating: 1 out of 5
I'm very disappointed, it's been 20 days since I ordered an official Samsung screen block and I still haven't received anything. I've been trying to contact customer service and no one is able to give me a precise date. I find it really deplorable to let the customer order a part that is not in stock.
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Response from SOSAV
Hello, Thank you for your feedback! Our customer service has found a solution to the problem! Have a nice day! Sincerely, The SOSav team
P
Rating: 4 out of 5
Errors concerning the parts received, which were not in accordance with the order, which were dealt with efficiently. To be recommended.
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F
Rating: 4 out of 5
I've been using it for a while now and I'm very happy with it. The tutorial is very clear and practical
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P
Rating: 4 out of 5
The different parts I ordered are of very good quality and I am very satisfied. I will order again when I need it.
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H
Rating: 4 out of 5
Well
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P
Rating: 1 out of 5
Never the right model
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at [email protected] for any problems you may have? Sincerely, The SOSav team
J
Rating: 4 out of 5
easy search RAS
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S
Rating: 1 out of 5
I received my order more than a month late without any message of explanation. I had to write to you to get an explanation and I find this unacceptable. I used to order my parts from you.
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M
Rating: 4 out of 5
TRE bienz
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P
Rating: 4 out of 5
Delivery ok but the seal was damaged in the packaging and was replaced very well
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M
Rating: 1 out of 5
Very dissatisfied very slow follow-up bad packaging bad quality products that do not work and no return customer service
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J
Rating: 1 out of 5
I was sent a product that had already been returned sold as new and dysfunctional. The replacement took several weeks. I absolutely do not recommend this company.
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B
Rating: 4 out of 5
I am delighted with the site
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P
Rating: 4 out of 5
fast and well-packaged delivery, conforms to
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P
Rating: 4 out of 5
Satisfied
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A
Rating: 1 out of 5
I'm really not happy, poor quality screen despite the price. Pavement and structure unstuck in less than two days ....
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B
Rating: 4 out of 5
part corresponding to the order. Package delivered damaged but part intact. Easy part exchange although the return is at our expense as is the delivery.
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O
Rating: 4 out of 5
Nickel
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L
Rating: 4 out of 5
no problem
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J
Rating: 1 out of 5
Waiting for my package for over 2 months!!!
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Response from SOSAV
Hello, Please contact our customer support by email at [email protected],
S
Rating: 4 out of 5
Yes, satisfied with the order
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