Customer reviews of SOSAV

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jean-francois W.

Rating: 4 out of 5

Published on 04/11/2023 à 10h54 following a purchase from 26/10/2023

deadline and compliance ok but packaging limited

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Roland L.

Rating: 4 out of 5

Published on 09/10/2023 à 11h01 following a purchase from 30/09/2023

Super

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Pauline B.

Rating: 4 out of 5

Published on 26/09/2023 à 13h19 following a purchase from 18/09/2023

I also ordered a repair kit with screwdrivers. Unfortunately, the star-shaped screwdriver used to remove the IPhone's external screws was too large and I couldn't remove the screws with it.

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Jonathan B.

Rating: 4 out of 5

Published on 08/09/2023 à 12h12 following a purchase from 31/08/2023

Very good parcel received quickly, complete video guide. My phone is fixed.

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Fabienne P.

Rating: 4 out of 5

Published on 31/08/2023 à 10h47 following a purchase from 23/08/2023

Everything was perfect. I was able to repair my iPhone 8 (battery and screen) with the materials provided and the tutorials. Everything works.

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Benjamin D.

Rating: 4 out of 5

Published on 28/08/2023 à 12h31 following a purchase from 14/08/2023

Just about perfect. The site told me everything I needed to replace the battery and back cover of my smartphone. I "only" put 4 stars for 2 reasons: - either it wasn't indicated, or not clearly enough, but I was missing a tool (squeegee) to order for my repair. Nothing critical, I was able to do without it. - It's not explicitly stated on the site that the hull and battery already had ready-to-use adhesives. So I ordered some for nothing. What a shame.

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Philippe P.

Rating: 4 out of 5

Published on 03/08/2023 à 07h03 following a purchase from 26/07/2023

After receiving my part for my phone. It was defective. I called the after-sales service, after explaining my problem. I received my new part 2 days later. Thank you for your reactivity.

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Stefano C.

Rating: 4 out of 5

Published on 01/08/2023 à 18h12 following a purchase from 09/05/2023

Quality products. Too bad for the heating pouch, which comes without a user manual.

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NICOLAS M.

Rating: 4 out of 5

Published on 26/07/2023 à 03h28 following a purchase from 16/07/2023

Perfect shaving

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camille L.

Rating: 4 out of 5

Published on 18/07/2023 à 14h17 following a purchase from 12/07/2023

The parcel was received quickly, but there is a small problem with the universal tool kit where the suction cup does not "suction cup", and with the spare parts, the home button was received with a small chip (seen after assembly), which is only a cosmetic problem as it is fully functional.

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Benoit M.

Rating: 4 out of 5

Published on 18/07/2023 à 13h22 following a purchase from 05/07/2023

Very responsive

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Christian H.

Rating: 1 out of 5

Published on 05/07/2023 à 17h11 following a purchase from 12/06/2023

I didn't receive the TRIWING Y2,0 screwdriver in my Universal Tool Kit, so I can't replace the MicroSD drive in my NINTENDO SWITCH.

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Response from SOSAV Published on 12/07/2023

Salve,
Se è questo il caso, la preghiamo di fare la sua richiesta online nella sezione contatti.
Grazie mille.
Grazie a voi.

Y

Yves P.

Rating: 4 out of 5

Published on 13/06/2023 à 16h39 following a purchase from 05/06/2023

It's not Samsung

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Bruno D.

Rating: 4 out of 5

Published on 10/06/2023 à 14h33 following a purchase from 01/06/2023

very well

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Gilles E.

Rating: 4 out of 5

Published on 06/06/2023 à 15h50 following a purchase from 30/05/2023

Meets expectations, cost and delivery time, quality one notch below.

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Bruno M.

Rating: 4 out of 5

Published on 26/05/2023 à 11h53 following a purchase from 18/05/2023

Hello the order went relatively well but it's about the adhesive strips of the battery that I had ordered preceded by a lover which were very difficult to remove, indeed the double-sided 3M delivered in my previous order was not at all adapted, the strip of glue broke right away and I had to take a spatula to unstick the bottom of the battery that I had ordered from you and which swelled after barely a year!

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JULIEN F.

Rating: 4 out of 5

Published on 10/05/2023 à 21h05 following a purchase from 03/05/2023

Tuto and screen quality for my iPhone 7 impeccable, only the home button without Touch ID is a shame

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Cathy G.

Rating: 4 out of 5

Published on 28/04/2023 à 15h26 following a purchase from 21/04/2023

Quick

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Nathalie B.

Rating: 4 out of 5

Published on 26/04/2023 à 17h21 following a purchase from 18/04/2023

I'm not giving 5 stars because the charging connector I received for my son's Xiaomi redmi note 9 had a tiny flaw. It was missing a small notch in the card to be able to insert it properly in its slot. Luckily I am a DIY girl and I rectified the problem with my mini sander. Since then, everything works perfectly and my teenager is delighted to have his arm extension back! Thank you SOSAV ;o)

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Valentin T.

Rating: 4 out of 5

Published on 25/04/2023 à 10h46 following a purchase from 12/04/2023

Satisfied with the products offered. However, contrary to what is indicated on the site, the battery iphone X IP_X_2ORI already contains the mounting sticker. It is therefore not necessary to buy it in addition.

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Jean-Louis B.

Rating: 4 out of 5

Published on 18/04/2023 à 14h30 following a purchase from 11/04/2023

Fast and perfect

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Louis T.

Rating: 1 out of 5

Published on 06/04/2023 à 13h20 following a purchase from 15/02/2023

The tools provided do not allow to open the switch... disappointed

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Response from SOSAV Published on 12/04/2023

Salve,
La invito a contattarci direttamente attraverso il sito per capire cosa non va.
Possiamo quindi fare ciò che è necessario.
Cordiali saluti Etienne.

D

dominique O.

Rating: 4 out of 5

Published on 04/04/2023 à 21h39 following a purchase from 25/03/2023

I had an assembly problem, the after-sales chat was efficient. The repair was successful.

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Julien G.

Rating: 4 out of 5

Published on 30/03/2023 à 15h32 following a purchase from 23/03/2023

Good material, original battery that gives a real boost to my Galaxy A5. One star less because delivery at 12.90 in chronopost for the next day, but which arrived 4 days later (certainly a product out of stock)

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Gilles V.

Rating: 4 out of 5

Published on 23/03/2023 à 18h39 following a purchase from 05/03/2023

Very good service for parts. Small gaps in the tutorial for the replacement of the charger plug for Samsung A51.

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thierry S.

Rating: 4 out of 5

Published on 21/03/2023 à 16h38 following a purchase from 14/03/2023

👍

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gerard C.

Rating: 4 out of 5

Published on 16/03/2023 à 19h24 following a purchase from 09/03/2023

good tuto for the repair, but I damaged the connector of the battery plate charging connector !!!!

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Alexandre L.

Rating: 4 out of 5

Published on 15/03/2023 à 10h23 following a purchase from 07/03/2023

Conforms to the description, correct delivery. See to time the quality of the product. Seriousness to inform their customers.

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Dominique L.

Rating: 4 out of 5

Published on 07/03/2023 à 16h24 following a purchase from 23/02/2023

good information on the follow-up of the order and delivery made on the day. Thank you

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romain E.

Rating: 4 out of 5

Published on 03/03/2023 à 13h12 following a purchase from 23/02/2023

Product conforms but for the delivery it was average because a computer component sent in a classic envelope is average.

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Michel H.

Rating: 4 out of 5

Published on 02/03/2023 à 09h24 following a purchase from 22/02/2023

Fast delivery and compliant products

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Samuel B.

Rating: 4 out of 5

Published on 24/02/2023 à 19h51 following a purchase from 13/02/2023

Serious company

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Thierry G.

Rating: 4 out of 5

Published on 24/02/2023 à 12h11 following a purchase from 16/02/2023

Website, items offered, stock, tutorials etc. ... everything is perfect. As far as I'm concerned, the delivery did not take place within the expected time... Who is responsible? The post office? Apart from this hazard, great experience to renew if necessary.

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Bernard J.

Rating: 4 out of 5

Published on 23/02/2023 à 15h37 following a purchase from 16/02/2023

Product conforms but delivery time a little long

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Yves Ange A.

Rating: 4 out of 5

Published on 11/02/2023 à 18h29 following a purchase from 02/02/2023

Ras

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marie-laure O.

Rating: 4 out of 5

Published on 10/02/2023 à 14h36 following a purchase from 02/02/2023

received very quickly

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Philippe G.

Rating: 4 out of 5

Published on 06/02/2023 à 12h13 following a purchase from 27/01/2023

Product that corresponds to my expectations plus the tuto is perfect in the explanations thank you

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pascal S.

Rating: 4 out of 5

Published on 31/01/2023 à 17h53 following a purchase from 24/01/2023

Perfect, material conforms and of good quality.fast delivery.

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jean-pierre P.

Rating: 4 out of 5

Published on 30/01/2023 à 13h10 following a purchase from 20/01/2023

delivery times with the post office a little long

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Nicolas B.

Rating: 4 out of 5

Published on 26/01/2023 à 10h06 following a purchase from 18/01/2023

Very good product and the tutorials are clear. Just that the iPhone 11 does not recognize the new battery.

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