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A
Rating: 4 out of 5
Parts sent very quickly and of good quality. But no repairman available. Fortunately the site gives good advice.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
I'm not sure how to use this product, but I'm sure it's a good idea to use it as an alternative to the traditional way of doing things.
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A
Rating: 4 out of 5
fast shipping, well packed
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A
Rating: 4 out of 5
Material ok. Doc to be completed some steps are missing.
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A
Rating: 4 out of 5
I am very pleased with the purchase from your site/
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A
Rating: 4 out of 5
I don't give 5 stars just for the price of the deliveries which is much more expensive than the parts, it's the only black point I would find. Otherwise always good quality parts with tutorials is impeccable
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A
Rating: 4 out of 5
I found what I was looking for, and I received the product within the advertised time. I will definitely place an order again if the opportunity arises.
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A
Rating: 1 out of 5
Not original part not compatible
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A
Rating: 4 out of 5
Good instructions. Some differences between original part and replacement part.
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A
Rating: 4 out of 5
impeccable
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A
Rating: 4 out of 5
Very well done site with many tutorials
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A
Rating: 4 out of 5
The product I ordered was wrong (white instead of black) but I received a reply and was offered a quick exchange. Finally I kept the wrong color because I needed my phone.
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A
Rating: 1 out of 5
I have to find an alternative solution as I can't repair the phone. Thank you for your help
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A
Rating: 4 out of 5
Products conform, fast shipping.
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A
Rating: 4 out of 5
The site is functional and I found what I was looking for quickly and easily.
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A
Rating: 4 out of 5
Very good site, the tutorials of disassembling are very well done, it lacks perhaps the tuto of reassembly, because it is not necessarily the reverse. Order received 2 days after placing it, perfect
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A
Rating: 4 out of 5
Easy to navigate and user friendly. Thank you for the tutorials as this is what I needed.
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A
Rating: 4 out of 5
Order shipped quickly.
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A
Rating: 4 out of 5
Good service, good service. There was just a plastic piece in the iphone tool kit that was used as a lever and broke on the first use. But that did not prevent me from repairing my battery.
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A
Rating: 4 out of 5
Fast shipping as expected.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Clear site
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A
Rating: 4 out of 5
Simple and fast.
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A
Rating: 1 out of 5
No phone number for easier and faster contact, not good, I do not recommend! The delivered screen does not work properly! How to make a claim and exchange, no contact, this is not very serious!!!
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A
Rating: 4 out of 5
Fast, compliant and it works!
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A
Rating: 4 out of 5
Simple and user-friendly. Delivery as fast as amazon.
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A
Rating: 4 out of 5
The site is well put the quality of the items purchased is not consistent with my expectations I find them low in range.
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A
Rating: 1 out of 5
The screen I ordered is not working. I would like to exchange it and have sent an email to customer service with no response yet.
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Response from SOSAV
Madam, First of all, our apologies for the malfunction of this screen. We have received a message from you around 18:20 today. We have just proposed you a solution for the exchange of your screen. Sincerely,
A
Rating: 4 out of 5
Not bad!
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A
Rating: 4 out of 5
The items ordered are as described. Chronopost notified me of the possible withdrawal at the point of withdrawal on 18/08/2016. On 20 the point relay told me not to have the package and to return on 22/08. I was able to get the package on the 22/08. I am disappointed with the waiting time and would like an explanation. Respectful greetings
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
conforms to the order, delivery time respected
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
Out of 4 products ordered, 2 were not what I ordered (1 color error and 1 totally different product). Despite opening a ticket and sending a photo, no news for several days...
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Response from SOSAV
Sir, For some reason, the ticket corresponding to your request has been closed... Could you simply reply to the last email you received from us? This will allow us to open the support ticket again. We will then be able to send you directly the expected parts. Sincerely yours,
A
Rating: 4 out of 5
bon site
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
all very well except that they don't pay back,,, they make a credit note,, Greetings Mr Viannais
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A
Rating: 4 out of 5
Very good site, I recommend
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A
Rating: 4 out of 5
Good except that delivery announced one day before
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A
Rating: 4 out of 5
Very well done site, recommend it to others.
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