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A
Rating: 4 out of 5
clear and very explanatory
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery, good prices. Shipping costs a bit high.
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A
Rating: 4 out of 5
Good result.
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A
Rating: 4 out of 5
At the beginning there was no explanation about the delay of the delivery (15 days) due to the lack of a single less important product (a suction cup), but as soon as we contacted them an answer was given.
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A
Rating: 4 out of 5
The product I received is in conformity, very good quality for the opening tool of the tablet. The battery is functional and the tutorial is very clear (even if it only partially solves my autonomy problem). The delivery time was not very long but I was not in a hurry. So I recommend.
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A
Rating: 4 out of 5
time a bit long but material ok
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A
Rating: 4 out of 5
Efficace,reactif
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A
Rating: 4 out of 5
Satisfied.
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A
Rating: 1 out of 5
Very disappointed
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A
Rating: 4 out of 5
Oh, great. My battery was really dead. I get the joy of a phone that lasts a whole day without charging
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A
Rating: 4 out of 5
The only problem is the invoicing, in fact I am independent subject to VAT and my invoice is published with the French VAT except that we should be invoiced HT if it refers to the European law on intra-community VAT. I hope that this concern will be resolved quickly.
Translated reviews
A
Rating: 1 out of 5
Well delivered but defective part
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Response from SOSAV
Hello, Thank you for taking the time to leave a Review. Could you tell us more about the problem you seem to have encountered? Have you contacted Customer Service ([email protected])? Sincerely, Frédéric
A
Rating: 4 out of 5
good but some parts are missing
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A
Rating: 4 out of 5
Super .
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A
Rating: 4 out of 5
No problem with the battery but a big problem with the quality of the suction cup which does not stick at all! I had to find another solution to remove the screen.
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A
Rating: 4 out of 5
Good, reliable and as expected
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A
Rating: 4 out of 5
Fast and efficient. Advisors who listen.
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A
Rating: 4 out of 5
Order ready quickly for collection on site, and welcome advice on the site to help with the repair. My problem is solved at a low cost. Thank you.
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A
Rating: 1 out of 5
Very long delay and the delivery does not correspond to the order
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
More than 9 days I ordered and I see in my order tracking: waiting for restocking. After 9 days I find it amazing that I am not restocked and even more amazing that I did not report it when I ordered. By ordering in China and by boat therefore without transport costs, I am delivered in less than 15 days experience made before Christmas, so when the orders are very high. In short I am disappointed and I do not think to order other items from you. To my great regret.
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A
Rating: 4 out of 5
good site good information
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
An intuitive, simple and complete site.
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A
Rating: 4 out of 5
One regret... the full screen does not include the fingerprint recognition switch (which is not available on your site)
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
first order. so far so good. waiting for my order to arrive
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A
Rating: 4 out of 5
Ordered and received well I recommend :) thank you
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
RAS, bon service
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A
Rating: 4 out of 5
Fast and simple
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A
Rating: 4 out of 5
in a word reactivity
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A
Rating: 4 out of 5
Great service, sometimes a zoom on some manipulations of the tutorials would be useful
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A
Rating: 4 out of 5
Fast, efficient, serious
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A
Rating: 4 out of 5
Fast delivery with ESD packaging, nothing to say. Repair done in 15mins. I'm an electronics guy, the hardest part is opening the laptop. I recommend it.
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A
Rating: 4 out of 5
Well
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A
Rating: 1 out of 5
Very disappointed
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A
Rating: 4 out of 5
Very good no problem meet
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A
Rating: 4 out of 5
I'm very happy with the service and the quality of the product.
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A
Rating: 4 out of 5
Good but I find the pop up window inciting to order parts when consulting the assembly:/disassembly guides somewhat... disturbing by its too repeated appearance. Lack of clarity in the announced promise of free shipping for a minimum order: They are in fact free only for a pickup point delivery. This is really not clear and misleading, it's a shame. I'm very pleased with the delivery of my spare part, it was perfect, very well packed, fast and... the little candy is a funny and very nice touch. The quality of the part seems to be good, we'll see with use.
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