Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1 and 5 stars

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Jerome B.
Rating: 5 out of 5
Great site. Small video to follow the disassembly and reassembly of the phone. Perfect to make your phone last instead of throwing it away. I recommend it.
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Christophe T.
Rating: 5 out of 5
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Christophe W.
Rating: 5 out of 5
Fast delivery...The product fits well
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Alain R.
Rating: 5 out of 5
Everything is ok
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Jean-Patrice S.
Rating: 1 out of 5
I have received my order and I am very pleased with the service.
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Response from SOSAV
Hello Jean-Patrice, Thank you for your comment. As indicated by the tracking of your package, it was shipped by our team on 19/04/2021 via the tracking number 8Q53778210591. The delivery to the DOM-TOM can currently be slowed down due to the context, and we are sorry for that. In the future, do not hesitate to contact our team directly for the tracking of your parcel, at [email protected]. We are closely monitoring the progress of your order and remain available for any further information. Have a nice day and see you soon! Sincerely, The SOSav.fr Team
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Joachim S.
Rating: 5 out of 5
No worries, delivery on time.
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Anais D.
Rating: 5 out of 5
Ordered in the morning, received the next morning. Great stuff with direct tutorials on the site, I was able to change my tablecloth.
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Ludovic R.
Rating: 5 out of 5
Perfect
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Andrew S.
Rating: 5 out of 5
Super service !
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Christian T.
Rating: 5 out of 5
I am very happy from the order to the delivery
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Pierre-Alain C.
Rating: 5 out of 5
Fast and very safe delivery.
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Didier C.
Rating: 5 out of 5
Very good, easy to follow and fast
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Philippe H.
Rating: 5 out of 5
Site very well done, perfect value for money, fast shipping, recommend!
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Eric M.
Rating: 5 out of 5
all right...
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Elisabeth W.
Rating: 5 out of 5
The delivery was fast, the products were in order and the explanations on the website were really good.
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Luc Et Jovhanie L.
Rating: 5 out of 5
Perfect, fast transaction and very professional quality product, perfect order tracking and fast shipping, very serious.
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Christian N.
Rating: 5 out of 5
non,
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Hervé T.
Rating: 5 out of 5
As ordered, functional
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Tom L.
Rating: 5 out of 5
Product conforms and easy to repair I advise
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Alain M.
Rating: 5 out of 5
Product conforms, fast delivery
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Léon V.
Rating: 1 out of 5
I couldn't replace the screen because the new one wouldn't work, the Apple logo was just flashing. And the new screen had dead pixels in the top left corner
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Response from SOSAV
Hello Leon, We thank you for your opinion and we are sorry to see that your order does not offer you complete satisfaction. However, it seems that you have not yet contacted our team regarding this part. In order to discuss this with you, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) A very nice day to you! Sincerely, The SOSav.fr team
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Isabelle C.
Rating: 5 out of 5
Fast and efficient as I like. Very serious site
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Guy C.
Rating: 5 out of 5
Easy navigation on your site, fast delivery and the part corresponds to my expectations.
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Jonathan Z.
Rating: 5 out of 5
Received at my home in the meeting this morning, well packaged perfect condition I thank sosav ?
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Jean O.
Rating: 5 out of 5
I ordered the screen and the repair kit. The order arrived very quickly and the material was as ordered.
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Marie Régina C.
Rating: 1 out of 5
When ordering I am told 48 hours. Not true.
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Response from SOSAV
Hello, you placed your order on 14/04 at 10 pm and your package was handed over to the carrier the next day, 15/04. However, you have chosen to send your order by green letter without tracking. The delivery time is not 48 hours but 4 to 5 working days in normal times (the time may be longer with the health crisis). In case of urgent order, we propose express carriers if needed. We look forward to hearing from you, Sincerely,
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Bertrand V.
Rating: 5 out of 5
Product conforms and delivery is fast. I recommend it!
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Jean-Denis R.
Rating: 5 out of 5
Fast shipping, good part number, and very clear and easy to follow tutorial for the repair corresponding to the part purchased.
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Eric M.
Rating: 5 out of 5
Very good, thank you
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Gaylord R.
Rating: 5 out of 5
Product ordered well packaged and tuto assembly on the site perfect my Wii works again perfectly
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Patrick P.
Rating: 5 out of 5
Compliant and on time
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François G.
Rating: 5 out of 5
1000
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Guy F.
Rating: 5 out of 5
Very fast services... Fast delivery...
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Dominique P.
Rating: 5 out of 5
Everything is what I ordered. Very fast shipping and receiving. Thank you.
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Morgane L.
Rating: 1 out of 5
Product does not correspond at all to what I thought I would receive (full screen iPhone) and customer service is unreachable by phone despite numerous attempts... The solution to my problem by email is not at all satisfactory. Last time for me on this site...
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Response from SOSAV
Hello, As indicated in the email exchanges, you have ordered a simple iPhone SE screen (not assembled). It is well mentioned in the description of this product sheet and in the linked tutorial that it is necessary to recover elements of your old screen (camera, speaker, etc.) to make this new screen work. You have received the product you ordered. We invite you to simply follow the instructions in our free tutorial to complete your repair. Best regards,
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Jean-Claude P.
Rating: 5 out of 5
Excellent
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Richard A.
Rating: 5 out of 5
Quick
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Nicolas S.
Rating: 5 out of 5
Very good! I recommend
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Eric S.
Rating: 5 out of 5
perfect
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Cédric V.
Rating: 5 out of 5
perfect fast delivery
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