Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1 and 5 stars

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C
christophe A.
Rating: 5 out of 5
following a purchase from 26/07/2025
Very clear tutorial video.
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Aurelie L.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast and careful delivery. Quality after-sales service
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SEBASTIEN L.
Rating: 5 out of 5
following a purchase from 25/07/2025
Great. Perfect
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Francis G.
Rating: 5 out of 5
following a purchase from 24/07/2025
Perfect
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Jérémy G.
Rating: 5 out of 5
following a purchase from 23/07/2025
Order processed quickly and carefully sent.
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Baptiste I.
Rating: 5 out of 5
following a purchase from 23/07/2025
Ras, all in order
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Lysla C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Perfect as always. Fast delivery and product as described. My equipment charges quickly.
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Aude T.
Rating: 5 out of 5
following a purchase from 22/07/2025
top
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Jean Louis L.
Rating: 5 out of 5
following a purchase from 21/07/2025
Order and delivery impeccable. Satisfaction: OK.
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elisabeth B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Great
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patrice F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfectly in accordance with the descriptions
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Caroline F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very good, as described, I was able to make the repair without any problem
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Jean-Yves C.
Rating: 5 out of 5
following a purchase from 12/07/2025
Product conforms to my request and was delivered quickly in suitable packaging
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Nouara C.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very well!
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Danny A.
Rating: 5 out of 5
following a purchase from 15/07/2025
Very effective
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Emilien B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Fast and efficient
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jean françois K.
Rating: 5 out of 5
following a purchase from 16/07/2025
perfect!
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Sébastien D.
Rating: 5 out of 5
following a purchase from 12/07/2025
As usual, I am satisfied with my order on this site. Parts available, fast delivery. I recommend.
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Dominique L.
Rating: 5 out of 5
following a purchase from 08/07/2025
I found an explanatory video to change the battery of my phone, very well explained. Today, I was able to detach the back of the device, but I don't have the right screwdriver, I'm waiting for a response regarding its size. The site is well made.
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Julie T.
Rating: 5 out of 5
following a purchase from 10/07/2025
The left joystick of my daughter's Nintendo Lite was broken, I ordered a joystick and a kit. With the SOSav video on YouTube explaining how to change a joystick, I managed to repair it! At first, it wouldn't turn on anymore, but after checking, it was the battery sensor that I had put back incorrectly. Anyway, thank you very much, and I recommend it for what I ordered.
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thierry M.
Rating: 1 out of 5
following a purchase from 06/07/2025
No access to possibly make a change.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
N
Nicolas C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Fast and compliant delivery, nothing to report
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Hardy A.
Rating: 1 out of 5
following a purchase from 05/07/2025
Does not work, too bad because already paid, convenient and always satisfied but not this time
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
C
Catherine S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very well
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Laurent N.
Rating: 5 out of 5
following a purchase from 30/06/2025
Perfect, arrived quickly. With everything needed in tools. I recommend
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YVES D.
Rating: 5 out of 5
following a purchase from 01/07/2025
Great fast service, replaced part works perfectly, the only weak point is that the screwdriver head from the kit broke, too fragile, other than that everything is fine.
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Jean pierre M.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very satisfied.
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Jean-Luc B.
Rating: 5 out of 5
following a purchase from 01/07/2025
Order Tuesday afternoon received Monday morning in the mailbox Well packaged thank you
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Romain M.
Rating: 5 out of 5
following a purchase from 01/07/2025
Untested material but very fast shipping
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Oscar G.
Rating: 5 out of 5
following a purchase from 30/06/2025
Perfect. Good quality of the products.
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Michel T.
Rating: 5 out of 5
following a purchase from 30/06/2025
I received my equipment quickly. Very professional. I recommend.
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Samuel G.
Rating: 5 out of 5
following a purchase from 29/06/2025
Fast and careful delivery. Perfect
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Muriel G.
Rating: 5 out of 5
following a purchase from 26/06/2025
Great, thank you!!
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martin R.
Rating: 1 out of 5
following a purchase from 24/06/2025
Video tutorial followed to the letter to change the battery. Screen broken in the end, and a 10% offer (which everyone can have) on the price of the screen as a commercial gesture
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Jacques J.
Rating: 5 out of 5
following a purchase from 20/06/2025
Sosav is great, I give 5 stars, but the part I received is defective, sosav is taking care of the problem, I returned my Macbook air screen yesterday..
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ERIC M.
Rating: 1 out of 5
following a purchase from 21/06/2025
It's been 15 days since I ordered and I still haven't received anything
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Jean-Claude R.
Rating: 5 out of 5
following a purchase from 23/06/2025
Reception, conformity and assembly are perfect. Hopefully it lasts ;) Thank you
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André R.
Rating: 5 out of 5
following a purchase from 21/06/2025
super thank you
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Simon W.
Rating: 5 out of 5
following a purchase from 20/06/2025
Top
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Cyrille C.
Rating: 1 out of 5
following a purchase from 17/06/2025
I have received my delivery. However, the site made me buy a kit that I don't think I need and there is no tutorial for changing the lenses of my Redmi 12 5G. After asking for help, I was sent a standard tutorial that does not correspond to my phone.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make a contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
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