Customer reviews of SOSAV

9,3 /10

Based on 26 974 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1 and 5 stars

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Tony M.

Published on 26/10/2020 à 19h31

Excellent after sales service

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Daniel G.

Published on 26/10/2020 à 18h53

Fast delivery. Very satisfied .

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Bruno B.

Published on 26/10/2020 à 18h04

Always on top, keep it up!

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claude C.

Published on 26/10/2020 à 17h57

WELL

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Edgard L.

Published on 26/10/2020 à 16h49

I am satisfied with my order received on time

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maxime M.

Published on 26/10/2020 à 16h30

Received quickly and in perfect condition

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Gilles A.

Published on 26/10/2020 à 16h07

Nikel fast delivery. Easy to install.

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Charles D.

Published on 26/10/2020 à 14h57

It started well with a video tutorial that explains how to change the case of my laptop. So I ordered the case (received 8 days late, but that happens), with the adhesive indicated in the tutorial (not the tools because I had them). But: the adhesive is already on the hull, so I bought double-sided tape for nothing on the site; at 6.90 I'm not going to pay shipping costs to send it back... The tutorial is therefore a lie, or the product description of the hull is not complete. In both cases it's not honest since it pushes to unnecessary purchase. Also, the pretty clean tutorial with the shell coming off by itself (Samsung Galaxy A8) is a big fake: in reality, even if you heat it up like crazy with the hair dryer, you'll explode the glass, and get glass everywhere (wear glasses and do it in a place where you can clean the glass particles easily). I also bought a small clamp to put the laptop on the car's ventilation grill, whose spring doesn't work... same thing, at 5 euros you don't send it back, you stay with it...

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Response from SOSAV Published on 27/10/2020

Hello Charles, We are very sorry to learn this information :-( The adhesive suggested in the video guide makes it possible to improve the holding of the back shell and the stickers already present, we are sorry if this one appeared useless to you. The video guide is made entirely without trickery by a technician of our team, it is totally possible to perform this manipulation without destroying the rear window, otherwise, our team would have necessarily reported because our goal is to make your life easier, not the opposite ;-) We have no interest in proceeding otherwise. It seems that you have not yet contacted our team about these orders (including the car support): do not hesitate to come back to us at [email protected] so that we can find a solution together on this subject. Have a nice day! The SOSav.com team

Yannick L.

Published on 26/10/2020 à 14h15

Very good.

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Jacques B.

Published on 26/10/2020 à 12h42

Perfect, nothing to say...

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BERTRAND R.

Published on 26/10/2020 à 08h51

I have not received my order

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Response from SOSAV Published on 26/10/2020

Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.

Andrew W.

Published on 26/10/2020 à 08h37

Ordered quickly and the product was perfect

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METLEF D.

Published on 26/10/2020 à 07h31

Sosav is a very serious site if you are looking for spare parts for all your smartphones I really recommend this site

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Mélanie M.

Published on 26/10/2020 à 07h11

Very good. Product conforms, well packaged and sent quickly.

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Philippe C.

Published on 25/10/2020 à 17h09

Simple, efficient and fast

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Emilie G.

Published on 25/10/2020 à 17h05

Fast delivery, product conforms to specifications, nothing to complain about

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Sandra P.

Published on 25/10/2020 à 16h41

Top notch! Ordered on Sunday, shipped on Monday morning, super well packaged and of course: the product works!

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Michel B.

Published on 25/10/2020 à 16h12

Great selection of specific products, perfect, very good service; I recommend.

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Stanley D.

Published on 25/10/2020 à 15h14

Well

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Philippe J.

Published on 25/10/2020 à 14h35

Received item as ordered. Quality of the product, price, packaging and shipping time OK.

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Gilles S.

Published on 25/10/2020 à 14h09

I'm not sure how long the cable is, but fortunately it's about 1m80 long, which is much more convenient than the ridiculously short cable that came with the PS3

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frederic O.

Published on 25/10/2020 à 14h03

very well

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Axel L.

Published on 25/10/2020 à 13h54

I have to say that I am very pleased with the service and the quality of the product.

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david C.

Published on 25/10/2020 à 13h31

The battery does the trick. I was able to repair my son's console.elkes is a perfect match.

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florent O.

Published on 25/10/2020 à 07h40

I received the part but unfortunately the map is much too long compared to the original. I had to unsolder the connector to put it on the old one.

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Response from SOSAV Published on 26/10/2020

Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team

Peter D.

Published on 25/10/2020 à 06h52

Tres bon support

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Laurent C.

Published on 24/10/2020 à 21h48

I followed the tutorial to change the battery of my iPhone, I bought the tools recommended, it seemed within my reach, result totally failed, broken phone.

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Response from SOSAV Published on 26/10/2020

Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team

Laurent G.

Published on 24/10/2020 à 20h32

Thank you, received quickly, nothing to complain about.

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cyril B.

Published on 24/10/2020 à 14h46

quick and careful response

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Pauline L.

Published on 24/10/2020 à 14h18

Perfect

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jean-brice P.

Published on 24/10/2020 à 12h55

fast shipping, good quality product

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Eugène D.

Published on 24/10/2020 à 06h05

Very good

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Marie E.

Published on 23/10/2020 à 13h53

Fast shipping. The repair kit is really handy. The repair was very fast and easy thanks to the tuto. Great!

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Marco F.

Published on 23/10/2020 à 12h06

Excellent Service & Mostly Serious

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AMÉLIE C.

Published on 23/10/2020 à 10h09

Product conforms and delivery is fast

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Fabrice N.

Published on 23/10/2020 à 07h15

I'll start with the small minus that wasted my time. The tutorial I followed concerning the repair of a complete Honor 6X screen although very detailed was incomplete. It was missing the main part, namely the disassembly of the screen itself ^^ Fortunately I found others. For the +: Very fast shipping, products conform and for not too expensive. I recommend .

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Gregory H.

Published on 22/10/2020 à 20h49

Everything is fine Thank you

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Lionel E.

Published on 22/10/2020 à 20h49

As advertised.

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grandhomme A.

Published on 22/10/2020 à 19h01

Fast shipping to French Polynesia

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Bertrand P.

Published on 21/10/2020 à 17h40

Easy to find what you're looking for, and fast and responsive customer service.

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