SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Bought a spare battery for my smartphone. More than mediocre. Catastrophic. The battery does not hold a charge. Even the original battery that was replaced lasted longer.
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Response from SOSAV
Hello, Thank you for your review! If you would like to exchange the part, you can contact our customer service at [email protected]! Sincerely, The SOSav team
R
Renaud M.
Rating: 5 out of 5
Bought an iPhone 7 screen. Very satisfied with the product, good resolution, and very clear replacement tutorial.
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Lionel L.
Rating: 5 out of 5
Perfect, in spite of some reticence when reading the comments on the quality of the screen. impeccable delivery follow-up, and the screen works perfectly.
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Jules A.
Rating: 5 out of 5
Very good. Fast and efficient.
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Akim M.
Rating: 5 out of 5
No worries... Very good
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Joël F.
Rating: 5 out of 5
Very good
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Laurent C.
Rating: 5 out of 5
Quality product as described. Accurate, free access tutorials and an entrepreneurial spirit that I believe in. Perfect
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Jean-Michel C.
Rating: 5 out of 5
Just perfect!
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Arnold A.
Rating: 5 out of 5
Complete order, very efficient after sales service Thank you
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Simon C.
Rating: 5 out of 5
Conforming, quality parts
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Alma B.
Rating: 5 out of 5
Nothing to complain about. Perfect. Easy to navigate the site and timely delivery.
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Dominique H.
Rating: 5 out of 5
The first part received was defective, following my return email I received a new one in 48 hours, the after-sales service is serious and efficient
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Fabienne C.
Rating: 5 out of 5
Fast delivery and good quality product
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Vincent L.
Rating: 5 out of 5
Very good
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Alexandre C.
Rating: 5 out of 5
Product conforms, fast delivery and very precise and clear repair tutorial
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Colette M.
Rating: 5 out of 5
product conforms . fast shipping
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Florent G.
Rating: 5 out of 5
Perfect.
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Victor R.
Rating: 1 out of 5
The battery did not work, even after following the tuto on the site. Either the product was defective or the tuto was wrong.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at the following address: contact&sosav.fr so that we can solve your problem. Sincerely, The SOSav team.
T
Toirneur A.
Rating: 1 out of 5
I ordered a ps4 pro controller cover and it doesn't fit on the controller
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at the following address: contact&sosav.fr so that we can solve your problem. Sincerely, The SOSav team.
M
Michel P.
Rating: 5 out of 5
nice and functional site quality products fast delivery .
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El-Haouari Y.
Rating: 5 out of 5
Easy to use
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Richard C.
Rating: 5 out of 5
Battery for a samsung tablet. The battery arrived very well packaged and charged to more than 40% so I recommend, the tracking of the delivery goes really well and the delivery is on time.
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Johann B.
Rating: 5 out of 5
Fast reception. Battery Ok even if it's not an original battery.
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Stéphane L.
Rating: 5 out of 5
Excellent
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Eric D.
Rating: 5 out of 5
Nickel fast shipping and good quality material at prices a little above but justified. Serious site I recommend
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Cedric G.
Rating: 5 out of 5
fast and as ordered
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Olivier B.
Rating: 5 out of 5
Fast and in accordance with the order.
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Sophie V.
Rating: 5 out of 5
Super convenient. Complete, correct and comprehensive description. Order arrived quickly
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Justine C.
Rating: 1 out of 5
I did not receive the correct rear camera glass that I ordered, and to return it I had to pay more than 3 euros, although the item cost less than that
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Response from SOSAV
Hello, thank you for your opinion! Please contact us at the following address: contact&sosav.fr so that we can solve your problem.
G
Gildas L.
Rating: 5 out of 5
Good tutorials, compliant materials and fast shipping. All good!
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Enrick H.
Rating: 5 out of 5
Very simple and fast I highly recommend
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Christophe G.
Rating: 5 out of 5
Quality product, adjustment and touch of the screen of quality manufacturer. In addition with the tuto everything went well!
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Pascal R.
Rating: 5 out of 5
Very good site, very responsive for the order.
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Stephane L.
Rating: 5 out of 5
good site with video or PDF demo very practical
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Paul T.
Rating: 5 out of 5
Well
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Lucie B.
Rating: 1 out of 5
A disaster. The product sold did not correspond to its description. I sent a return request explaining the problem and, strangely enough, the product description was changed online just before Sosav replied to tell me that the error was most likely mine and that they would not pay the return shipping costs. This isn't the first time I've bought from this bunch of crooks, and I've systematically had problems with the material sent (e.g. a replacement IPhone screen that doesn't work when connected, and Sosav trying to void the warranty by claiming that when the product is opened, the customer waives any claim... before they've even had a chance to test it). This purchase was my last attempt to "consume French" (which is of course a big mistake since I'm pretty sure that Sosav buys in bulk in China before reselling at full price in France). This company continues to operate shamelessly, but I'm crossing my fingers that they'll eventually have to close up shop, or at least that they'll be subjected to a tough audit by the relevant fraud authorities.
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Response from SOSAV
Hello, thank you for your opinion. Compatibilities are indicated on each of our product sheets before the order is placed and we don't have fun changing them before responding to our customers. The part ordered simply does not match your model. We cannot find a screen order in your customer account. If you ordered with another account, our customer service is at your disposal for an exchange of the part, within the framework of our guarantee. Sincerely, The SOSav team
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Gilles G.
Rating: 5 out of 5
Everything was perfect from the order to the very fast delivery.
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Karine P.
Rating: 5 out of 5
perfect! everything is perfect
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Brandon C.
Rating: 5 out of 5
Very good organization
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Elian C.
Rating: 5 out of 5
The connector was received on time and in the right place. Nothing to say
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