Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The site is very well constructed and easy to search. The tutorials are very clear. When I bought a screen, it turns out that the one that was sent to me was defective. The after-sales service was very responsive and was able to fix the problem very quickly. Overall I am very satisfied with SO SAV and I will not hesitate to come back to this company for a new purchase.
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Sylvain B.
Rating: 1 out of 5
an order for an iPhone 5 SE screen. First shipment, the screen does not work. Exchange. Second screen, it arrives with a torn tablecloth (photo if needed) and the third replacement, same symptom. I managed to get a refund, not without difficulty. So I didn't lose money but I just lost a month and a half. It was the last time on this site for me.
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Response from SOSAV
Hello, Thank you for your review! Please accept our sincere apologies for all the problems encountered with your first order. We sincerely hope to see you again. Sincerely, The SOSav team.
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said R.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Jean pierre L.
Rating: 5 out of 5
I order regularly, everything went well.
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herve L.
Rating: 5 out of 5
Clear site. Easy search .very easy tuto
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Alexandra T.
Rating: 1 out of 5
My product was not suitable for me I asked for a refund but the shipping costs were still at my expense so I don't find it normal knowing that I already paid the shipping costs
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Response from SOSAV
Hello, Thank you for your review :) Could you please contact our customer service again to attach a return slip? Wishing you a good day! Sincerely, The SOSav team
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olivier P.
Rating: 5 out of 5
excellent, super fast, great tuto, safe and fast delivery
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andré L.
Rating: 5 out of 5
The product is in conformity, the delivery is fast, nothing to say, great.
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J-Charles R.
Rating: 5 out of 5
Very good. The product is as described and is perfectly suited to my needs. I received it within the indicated time.
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MARIE FRANCE A.
Rating: 5 out of 5
very fast delivery and careful packaging
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JEAN LUC L.
Rating: 5 out of 5
Very good price and very fast
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Laurent R.
Rating: 5 out of 5
This site saved my Samsung Note 10.1 tablet. I only started changing the battery because there was a tutorial to open the back of the tablet and an explanation in photos to undo the various connectors that pass over the battery. If I had a reproach to make, it's for the smallness of these pictures, and a small lack of explanation to lift the small black plastic bar, which locks one of the connectors, before being able to pull to remove the connector. I had a hard time to put it back in place, because the whole thing is tiny. But, without that, it was a pleasure
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Alexandre P.
Rating: 5 out of 5
Conforms, and works properly!
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Patrick M.
Rating: 5 out of 5
Very good
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Bernard C.
Rating: 5 out of 5
Real listening is essential in the i-commence
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Florian P.
Rating: 5 out of 5
Very satisfied with the order I recommend
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Samy I.
Rating: 5 out of 5
Great for international delivery! A great opportunity for those who only want to repair but lack any spare parts.
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Angélique D.
Rating: 5 out of 5
Fast shipping, item fits perfectly, and precise assembly explanations on the site, everything is ok, thank you very much!
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Zohaib S.
Rating: 5 out of 5
Fast delivery, good communication, I am satisfied?
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Pierre L.
Rating: 1 out of 5
Battery arrived dead
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Response from SOSAV
Hello, Thank you for your comment :) Could you please contact our customer service at [email protected] so that we can offer you a battery exchange? Sincerely, The SOSav team
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Roger P.
Rating: 5 out of 5
R.A.S, at the top!
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Stapin L.
Rating: 1 out of 5
I had not received my order!!!
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Response from SOSAV
Hello, Thank you for your review :) Could you please contact our customer service at [email protected] so that we can reship your order? Indeed, this one was sent on 10/07 in letter without follow-up. Sincerely, The SOSav team
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Paul Arthur J.
Rating: 5 out of 5
Speed
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Jonathan F.
Rating: 5 out of 5
Very good product and fast delivery
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Brice L.
Rating: 5 out of 5
Well stocked ... Valuable tutorials, quite complete
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Thibault P.
Rating: 5 out of 5
perfectly
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Élodie C.
Rating: 5 out of 5
The delivery is great and the product corresponds to my expectations
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elodie F.
Rating: 5 out of 5
Product conforms, well packaged.
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Soulymane T.
Rating: 5 out of 5
Professional
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Gael D.
Rating: 1 out of 5
Part hs
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at [email protected] so that we can exchange the part? Sincerely, The SOSav team
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jean-françois D.
Rating: 5 out of 5
good site and good quality product! delivery respected!
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Vincent O.
Rating: 5 out of 5
Thank you very much
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Alain D.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service. Everything works fine. I'm very pleased with the service and the quality of the product.
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Pascal D.
Rating: 5 out of 5
Perfect
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David R.
Rating: 5 out of 5
Searching for products on the site is easy. The tutorials for changing parts are very pleasant. In addition, the customer service is excellent : they do not hesitate to exchange defective parts and to diagnose the hardware problems of the devices that one wishes to repair.
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VIAN C.
Rating: 5 out of 5
Nothing to say impec
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christophe M.
Rating: 5 out of 5
I'm a very good customer and I'm very happy with the service. I'm very happy with the service and I'm very happy with the quality of the service.
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Johnny D.
Rating: 5 out of 5
Top product and order, fast delivery, well packaged
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Jacky N.
Rating: 5 out of 5
Very good telephone reception Problem on a new battery sent back very quickly Thank you
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Fabien C.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product.
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