Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1 and 5 stars

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D
david P.
Rating: 5 out of 5
Satisfaction
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Bruno G.
Rating: 5 out of 5
Great. Nothing to complain about!
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François Z.
Rating: 5 out of 5
Perfect! Simply perfect. The items are available, the shipping is fast, the price is reasonable, and the customer service is top notch, and they don't hesitate to offer several solutions to solve a problem. I recommend it.
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Damien F.
Rating: 5 out of 5
Perfect console cord! Received quickly, nothing to complain about. I recommend SoSav.
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Yohann D.
Rating: 5 out of 5
I had a problem with my first order. I contacted customer service, sent the item back and they offered me a credit note or refund. I took the credit. I was not able to take advantage of my credit, an email to the customer service, and everything was settled. Thank you
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Marie A.
Rating: 5 out of 5
Good quality product, no problems
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Frédéric P.
Rating: 5 out of 5
Delivery nickel???? For repair of 2 samsung tablets
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Etienne S.
Rating: 5 out of 5
Clear and efficient.
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Isabelle M.
Rating: 5 out of 5
Product conforms and delivery time respected
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Ibrahim I.
Rating: 5 out of 5
Three good
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ANTHONY R.
Rating: 1 out of 5
I'm very, very unhappy with it. Out of order. Service. Customer who does not answer by phone. But by e-mail. But only good when they want. I had to work with one of their competitors. Screen received 24 hours that works. Sosav lost a customer
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Response from SOSAV
Hello, Could you please contact our customer service ([email protected]) so that we can find a satisfactory solution to your problem. Sincerely, The SOSav team.
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Avni R.
Rating: 5 out of 5
Great delivery, great customer service, quick response to emails, good quality product and not expensive.
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Vincent S.
Rating: 5 out of 5
Perfect service
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julien F.
Rating: 5 out of 5
The parts are original, the shipping is fast and clean, the site is well explained, especially the step-by-step photos for repairs.
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christian R.
Rating: 5 out of 5
The search on the site for the parts I needed was done very quickly because the display of the products and their technical destination are very well explained. The speed of delivery when the phone is out of order is an important asset.
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Mickael L.
Rating: 5 out of 5
Bjr tres bon site rapide
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Yannick L.
Rating: 5 out of 5
Perfect parts, fast delivery!!! I strongly recommend this site
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Edwina L.
Rating: 5 out of 5
Perfect
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fabrice D.
Rating: 5 out of 5
impeccable - fast - very well packaged - products in conformity
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Nathalie V.
Rating: 5 out of 5
The product is true to the original and works perfectly.
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Jordan L.
Rating: 5 out of 5
Purchase of a Samsung screen nothing to complain about fluid and good size
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sylvie C.
Rating: 5 out of 5
fast and efficient
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Philippe B.
Rating: 5 out of 5
The tutorials are clear and precise. The delivery is very fast
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shelley D.
Rating: 5 out of 5
Very fast well packaged just great
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Philippe N.
Rating: 5 out of 5
Fast delivery and attractive price
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nguyen G.
Rating: 1 out of 5
I didn't receive my order, I contacted the customer service department, no answer.
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Response from SOSAV
Hello, Thank you for your review! After checking, our customer service unfortunately did not receive a message from you :/ Could you please contact them at [email protected] ? Sincerely, The SOSav team
V
vanessa G.
Rating: 5 out of 5
Ordered in July and sent quickly. I ordered an iron spatula that is completely indispensable for removing a tel screen. I highly recommend
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Daniel D.
Rating: 5 out of 5
You have to be precise and patient to do this repair, but with the tuto on the site to follow step by step, it's a piece of cake.
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Sandrine D.
Rating: 5 out of 5
Product as described, fast shipping and a handy repair guide. Thank you.
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Guillaume C.
Rating: 5 out of 5
Quick and easy
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Laurent T.
Rating: 5 out of 5
Delivery as agreed, fast and well protected.
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Maëva G.
Rating: 1 out of 5
I ordered a back panel for my Sony Xperia Z5 Compact. The first one took a long time to arrive and did not match the description. The second one was sent quickly but still didn't match the description (no flash protection and very simplistic front panel). Moreover, it arrived broken in a thousand pieces despite all the protections around it. They refunded my money.
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Viktor A.
Rating: 5 out of 5
Product conforms to the description, delivery within the indicated time!
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Mathieu P.
Rating: 5 out of 5
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product.
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jerome D.
Rating: 5 out of 5
I am very pleased with the service and the quality of the product. Thank you
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Jimmy D.
Rating: 5 out of 5
Very satisfied with the presentation of the site very exhaustive And the practicality of the videos and an excellent guide
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Clément P.
Rating: 5 out of 5
parts conform, fast shipping and quality tutorials Thank you
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Odile A.
Rating: 5 out of 5
Impeccable
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Olivier D.
Rating: 5 out of 5
Order handled with professionalism and efficiency. Everything is perfect.
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Julie P.
Rating: 1 out of 5
I had a bad experience, the materials are of poor quality, my first screen : a weakened tablecloth that did not support the installation. I have to say that I am very pleased with the service and the quality of the product, and I am very pleased with the quality of the product and the quality of the service. Never again!
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