Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 050 published reviews
5 21,1k 78% 4 4 196 16% 3 925 3% 2 331 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1 and 5 stars

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L
Ludovic P.
Rating: 5 out of 5
I easily found the product I was looking for and with the detailed tutorial I was able to change the back glass of the smartphone. My darling was delighted
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D
Dominique D.
Rating: 5 out of 5
Everything has always gone well.
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F
Frederic G.
Rating: 5 out of 5
nothing to complain about
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Gabriel B.
Rating: 5 out of 5
satisfied with my order
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M
Marie S.
Rating: 5 out of 5
Very satisfied
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Stephane S.
Rating: 1 out of 5
I received my order more than a month late without any message of explanation. I had to write to you to get an explanation and I find this unacceptable. I used to order my parts from you.
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S
Stéphane D.
Rating: 5 out of 5
Very good site and very good videos to change yourself the elements of your phone. The internal speaker of an iPhone 6s for my part.
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Claude Z.
Rating: 5 out of 5
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Damien B.
Rating: 5 out of 5
Very good: fast delivery, well packaged. The change of the charging connector solved my problem. The procedure is clear, well explained. Thank you!
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S
Sylvie G.
Rating: 5 out of 5
Order fulfilled very quickly
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T
Teuira P.
Rating: 5 out of 5
Thank you
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F
Frédéric L.
Rating: 5 out of 5
Received the battery (with all the necessary equipment for the operation) in time. The impeccable tutorials for changing the battery.
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Patrick G.
Rating: 5 out of 5
Fast and accurate delivery. Use of the tools according to the explanations with no surprises. Reassuring!
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J
Jérémy I.
Rating: 5 out of 5
Order received quickly, screen change done in less than an hour following the tutorial on the site.
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Tarik B.
Rating: 5 out of 5
Ultra fast, functional, very happy?
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Arnaud B.
Rating: 5 out of 5
Super fast at the top thank you and very serious
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M
Marion M.
Rating: 1 out of 5
Very dissatisfied very slow follow-up bad packaging bad quality products that do not work and no return customer service
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Patrick D.
Rating: 5 out of 5
Compliant
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J
Julien G.
Rating: 1 out of 5
I was sent a product that had already been returned sold as new and dysfunctional. The replacement took several weeks. I absolutely do not recommend this company.
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D
David D.
Rating: 5 out of 5
Package received, well packaged. Products conform. Arrived in less than two weeks
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M
Mohamed S.
Rating: 5 out of 5
Very satisfied
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Dominique G.
Rating: 5 out of 5
I am very pleased with the service and the quality of the products. I have found them to be very good value for money and very easy to use.
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Claude C.
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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Thomas D.
Rating: 5 out of 5
Perfect?? !!
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A
Antoine M.
Rating: 1 out of 5
I'm really not happy, poor quality screen despite the price. Pavement and structure unstuck in less than two days ....
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E
Eric Z.
Rating: 5 out of 5
Fast and compliant, nothing to add.
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Laurence H.
Rating: 5 out of 5
Super fast
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V
Victorien G.
Rating: 5 out of 5
Pleasant, simple and accurate site
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C
Claudia D.
Rating: 5 out of 5
I found what I was looking for
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Jean-Denis D.
Rating: 5 out of 5
Delivery on time, material as ordered.
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Emmanuelle L.
Rating: 5 out of 5
Very good
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P
Pierre A.
Rating: 5 out of 5
no anomaly on the quality of the products.
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M
Marie-Alix C.
Rating: 5 out of 5
Rapide efficace Tarif correct
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D
Dom B.
Rating: 5 out of 5
Perfect!
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D
Danielle G.
Rating: 5 out of 5
Fast delivery. Product conforms and instructions very clear. I changed the battery in both my iPhones and they are almost like new.
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J
Jonathan B.
Rating: 1 out of 5
Waiting for my package for over 2 months!!!
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Response from SOSAV
Hello, Please contact our customer support by email at [email protected],
L
Louis H.
Rating: 5 out of 5
I was able to replace the connector board easily without any problems. I highly recommend it.
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J
Jean Pierre R.
Rating: 5 out of 5
Well
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S
Sandra L.
Rating: 1 out of 5
I have been unable to find a solution to my problem. No solution found to my problem
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Response from SOSAV
Hello, Thank you for sharing your experience. However, you have given us a rating of 1/5 when everything seems to be in order and indicate that the delivery was very fast. Can you please update your rating. Thank you in advance :-)
P
Pierre V.
Rating: 5 out of 5
Product conforms, efficient after sales service, fast delivery
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