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C
Rating: 5 out of 5
package received as expected and well packaged
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 051 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1 and 5 stars
Reset filtersN
Rating: 5 out of 5
....
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D
Rating: 5 out of 5
Parts as ordered. Fast delivery even in eco letter.
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B
Rating: 5 out of 5
Efficient, fast, nothing to complain about.
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M
Rating: 5 out of 5
I changed the battery of my iPhone 5c after ordering the battery and the corresponding tools from SOSAV. Thanks to the tutorial, followed to the letter, I disassembled, changed the battery, and reassembled my iPhone, which now works perfectly again! Instead of the 15 minutes of work announced by the tutorial, it took me 40! Conclusion: I am happy to have succeeded thanks to your materials and tutorials! I recommend you to my friends.
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L
Rating: 5 out of 5
Very satisfied, efficient and responsive service. I highly recommend
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J
Rating: 5 out of 5
Product conforms to the order and is fully compatible.
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L
Rating: 5 out of 5
Like dhab, nothing to say... serious and efficient.
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D
Rating: 5 out of 5
Fast shipping and quality products, I highly recommend
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J
Rating: 5 out of 5
Trusted site
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N
Rating: 5 out of 5
Reactivity - material ok, nothing to say
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E
Rating: 5 out of 5
Very good website! The product ordered: power supply for IMac 27 inches is top notch! Perfect compatibility.
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W
Rating: 5 out of 5
I bought it as described, and it was delivered quickly, even if it was a single letter. The quality of the microphone and the front camera is similar to the original part. The quality of the microphone and front camera is similar to the original.
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M
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Super
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O
Rating: 5 out of 5
Perfect, very fast delivery in a neat package.
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T
Rating: 5 out of 5
The product is compliant, I was able to change the battery of my iphone 5S perfectly and simply.
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A
Rating: 5 out of 5
Very fast and the material was exactly what I ordered. Thank you
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
No problem with this command.
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J
Rating: 5 out of 5
That's fast. Plus a little surprise inside??that encourages
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J
Rating: 5 out of 5
very satisfied with the service
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C
Rating: 5 out of 5
Fast reception, product conforms and tutorial for the exchange well explained!
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M
Rating: 5 out of 5
Fast shipping
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L
Rating: 5 out of 5
Very easy to navigate on the site, fast shipping. Product kit well packaged. YouTube tutorial very explicit. My iPhone 5s is like new at a very reasonable price.
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M
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Products conform to the original. Easy to repair thanks to the online tutorial.
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M
Rating: 5 out of 5
Fast delivery, tutorial on the site for placement of optical block ps1, nothing to complain about!
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A
Rating: 1 out of 5
It's been 1 month since I ordered a battery and a screen for the Apple Watch series 1 on the site. The promise made on the site announces the availability of parts within 7 to 15 days. To date, one month later, no order received, and obliged to make the steps to have news. Twice the same answer: We should receive the products within 15 days. We are therefore at a delay of about 1.5 months MINIMUM. I am sickened by this lack of respect for the customer, the lack of respect for the promises that are made via the site, and the nonchalance of the answers that are given to us. They knew how to cash in but don't know how to assume their orders. A commercial gesture on this order would be the least they could do to compensate for the loss of time and energy lost to get information. Instead, they offer me a credit note... In short... A BLAGUE!!! This lack of seriousness make me say that this site is to be avoided absolutely. Last time I order on this site and I invite you to do the same if you don't want to waste time and money.
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Response from SOSAV
Hello, We are sorry if the restocking time was too long. We are sorry if the restocking time was too long. But after checking, you asked for a refund and it was done by our after sales service following your email exchanges. However, you must have misinterpreted the messages from our customer service department saying "You are going to receive an email talking about a credit note but it is in fact an accounting credit note. This is the technical term in accounting for a refund. The refund you requested has been made. The credit note you are talking about is only an accounting term. It is not a credit note to be used on our site. We remain of course at your disposal by mail if needed. Sincerely, The SOSav team
F
Rating: 5 out of 5
I am very pleased with the quality of the items delivered.
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S
Rating: 5 out of 5
Perfectly clear!
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E
Rating: 5 out of 5
Fast and efficient. The same goes for the after-sales service.
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L
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Supply of quality parts and accessories. Good site with good instructional videos for assembly. Parts well packaged and super fast delivery. I highly recommend
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G
Rating: 5 out of 5
Very fast delivery thank you
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J
Rating: 5 out of 5
I had already used the site to disassemble my phone, with very clear explanations. The choice of the part to order was quite easy, with the possibility to check the compatibility with the phone model. The only regret is that I didn't see the email telling me that I had a 5 Euros discount on my first order until too late...
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N
Rating: 5 out of 5
A malfunction of the site (payment choice by Paypal not redirected to the Paypal account but withdrawal made with the Paypal title). However "order still pending payment". However, after complaint everything was perfectly regularized with a commercial gesture.
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D
Rating: 5 out of 5
Everything was perfect all the way around!
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G
Rating: 5 out of 5
hello very easy to consult the site, very fast delivery very well packed
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J
Rating: 5 out of 5
Fast Delivery
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