Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1 and 5 stars

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S
Sonia B.
Rating: 5 out of 5
following a purchase from 23/09/2024
fast, careful shipping
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P
patrice C.
Rating: 5 out of 5
following a purchase from 22/09/2024
Basically a good product, but out of the 5 products in my order, one drawback: the iPhone 13 camera protection glass is a little smaller than the original and cracked when fitted without forcing it.
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M
marc C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Fast
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R
Raphaelle A.
Rating: 1 out of 5
following a purchase from 17/09/2024
This is the second time I've placed the same order in 6 months, that I've requested and paid for express 24h delivery because it was an emergency, and that the parcel arrived more than 48h later. It's one thing for the carrier to be responsible, but it's another thing for the delivery options on the site to always include the 24h option, which is untrue and unacceptable!
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michel R.
Rating: 5 out of 5
following a purchase from 18/09/2024
Never had a problem with the parts supplied By SOSAV 2quipe a L'écoute.
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R
Radomir E.
Rating: 5 out of 5
following a purchase from 13/09/2024
Very satisfied
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Q
Quentin C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Everything is functional, fast delivery
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J
Jennsi F.
Rating: 5 out of 5
following a purchase from 15/09/2024
Hello, I am very satisfied with the service. It arrived very quickly.
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PATRICK S.
Rating: 5 out of 5
following a purchase from 17/09/2024
Package received quickly, conforms to order. Good service. Thank you very much.
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J
Jérôme B.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect
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C
Cedric D.
Rating: 5 out of 5
following a purchase from 11/06/2023
Item meets my expectations. Thank you very much.
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Jean-Luc A.
Rating: 5 out of 5
following a purchase from 15/09/2024
Fine, thank you.
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G
Gérard W.
Rating: 5 out of 5
following a purchase from 16/09/2024
Everything is ok , the welcome from SOSAV is clear and precise , the product search is fast , precise and the result is positive , in less than a minute I can order the product I want . The range of soap items is complete and in line with the desired items.
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M
Marie-therese B.
Rating: 1 out of 5
following a purchase from 13/09/2024
After changing to the no code battery my phone won't charge even though there are no more error messages! In the end, I don't recommend no code batteries.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Anthony A.
Rating: 5 out of 5
following a purchase from 12/09/2024
Fast and in good condition thanks for everything
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Philippe T.
Rating: 5 out of 5
following a purchase from 12/09/2024
The support was there when I encountered difficulties. Thank you
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OSMANE C.
Rating: 5 out of 5
following a purchase from 12/09/2024
I received my order but I only paid for home delivery and in fact it was me who had to move to fetch my product Chronopost not serious and your product is a good product booklet very quickly thank you
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A
Anaïs L.
Rating: 5 out of 5
following a purchase from 11/09/2024
I called customer service because I had forgotten the tube of glue in the order, and they added it without any problem. I received everything 3 days later, just great! Battery works very well. Successful replacement thanks to their tutorial. Would recommend.
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J
jean louis C.
Rating: 5 out of 5
following a purchase from 12/09/2024
Always so perfect Thank you!!!
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C
Cheik D.
Rating: 5 out of 5
following a purchase from 12/09/2024
Formidable
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A
AMBROISE F.
Rating: 1 out of 5
following a purchase from 12/09/2024
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Laurent B.
Rating: 5 out of 5
following a purchase from 08/09/2024
Top nothing to complain about
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M
Marcel L.
Rating: 5 out of 5
following a purchase from 10/09/2024
The delivery corresponds exactly to my order. I managed to do the repair myself with the help of your tutorial. The battery is ok and has a good autonomy. Thank you
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W
Wilfried P.
Rating: 5 out of 5
following a purchase from 07/09/2024
Very satisfied as always, with fast and efficient delivery.
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M
Michel P.
Rating: 5 out of 5
following a purchase from 10/09/2024
Clear and very useful tutorial
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F
francis M.
Rating: 5 out of 5
following a purchase from 10/09/2024
Perfect. Fast shipping
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A
Anatole K.
Rating: 5 out of 5
following a purchase from 09/09/2024
I ordered a battery. Product conforms to my expectations.
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S
sergio M.
Rating: 5 out of 5
following a purchase from 09/09/2024
Perfect
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G
Geoffrey G.
Rating: 5 out of 5
following a purchase from 08/09/2024
Fast, efficient, clean package
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J
Jihad L.
Rating: 5 out of 5
following a purchase from 05/09/2024
Perfect
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F
felipe R.
Rating: 5 out of 5
following a purchase from 07/09/2024
Top
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Y
Yann B.
Rating: 5 out of 5
following a purchase from 07/09/2024
Compliant product received on time
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C
Cedric L.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very good! As expected
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P
Patrick V.
Rating: 5 out of 5
following a purchase from 08/09/2024
Fast service Easy site search Quality parts
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V
Vincent H.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very good ..
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G
Guillaume H.
Rating: 5 out of 5
following a purchase from 05/09/2024
Great product as usual
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B
Benoit D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Sur content! The tutorials are perfect! Great savings thanks to you. Thank you
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G
gilbert P.
Rating: 5 out of 5
following a purchase from 03/09/2024
Excellent! I am very satisfied with your service and your original parts. It would be a pleasure to do business with you again. Thank you very much.
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M
Margaret C.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very fast and good value for money
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D
Delphine S.
Rating: 1 out of 5
following a purchase from 31/08/2024
Wrong product sent
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
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