Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1 and 5 stars

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G
Geraud V.
Rating: 5 out of 5
following a purchase from 26/10/2021
Very good,
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Christophe G.
Rating: 5 out of 5
following a purchase from 23/10/2021
Ordered a battery for a Galaxy tab S2 and the USB plug. The repair was done without any problem thanks to the video tutorial. Fast delivery (ordered on Saturday morning, delivered on Wednesday). This is the 2nd device I've repaired with this site. Thanks
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Laurent D.
Rating: 5 out of 5
following a purchase from 23/10/2021
Fast service.
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Stéphane R.
Rating: 5 out of 5
following a purchase from 23/10/2021
R.A.S.
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Grégory L.
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good for changing the screen of an iPhone SE 1G of my Teenager. I would have appreciated a double sided seal (or a kit that offers it) for the home button bellows, because once the button is removed from the broken screen, it no longer sticks to the new screen (same thing for the screen seal of some newer models that ensures the watertightness of the device, because this seal is destroyed when the iPhone is opened - designers such as i**xit offer this kind of thing, which is very useful)
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Nicolas A.
Rating: 5 out of 5
following a purchase from 23/10/2021
Super fast shipping, product conforms to expectations, A+++ quality And the icing on the cake is the tutorials to repair yourself
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Dominique M.
Rating: 5 out of 5
following a purchase from 23/10/2021
delivery time and spare parts were perfect. i recommend SOSAV.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 23/10/2021
Perfect!
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Khalid M.
Rating: 1 out of 5
following a purchase from 11/10/2021
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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Romain R.
Rating: 1 out of 5
following a purchase from 03/06/2021
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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Benjamin L.
Rating: 1 out of 5
following a purchase from 09/09/2021
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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Carmelo D.
Rating: 1 out of 5
following a purchase from 21/10/2021
Still nothing received
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Emeric L.
Rating: 1 out of 5
following a purchase from 12/10/2021
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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Sandrine G.
Rating: 5 out of 5
following a purchase from 21/10/2021
Delivery time and delivery were respected, we are very satisfied
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Norbert G.
Rating: 1 out of 5
following a purchase from 13/09/2021
phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
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Cédric G.
Rating: 5 out of 5
following a purchase from 21/10/2021
Fast shipping and very practical tutorial.
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Hervé P.
Rating: 5 out of 5
following a purchase from 21/10/2021
Very satisfied. Thank you
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Anrhony M.
Rating: 1 out of 5
following a purchase from 12/10/2021
Scam, received a simple piece of plastic. Attention
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Nina D.
Rating: 5 out of 5
following a purchase from 21/10/2021
fast delivery and part in very good condition
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David F.
Rating: 5 out of 5
following a purchase from 11/10/2021
Good sign
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/10/2021
Conforms, works perfectly. The post office service was slow to deliver.
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Pierre B.
Rating: 1 out of 5
following a purchase from 20/10/2021
After sales service not responding, wrong part received
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Cadet R.
Rating: 5 out of 5
following a purchase from 20/10/2021
Shipment on time, good quality charger
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Julien D.
Rating: 1 out of 5
following a purchase from 07/10/2021
Very bad service, I received a laptop cover that was not at all what I had ordered (ugly and of very poor quality). I sent an email to report the error and to this day still no return. Run away from !!!!
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Benoit D.
Rating: 5 out of 5
following a purchase from 20/10/2021
I'm very pleased with the service and the quality of the product.
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Arthur V.
Rating: 5 out of 5
following a purchase from 12/10/2021
Great! As always, despite a product being out of stock, I was informed of the progress of my order
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Pascal D.
Rating: 5 out of 5
following a purchase from 18/10/2021
Nothing to say Fast delivery Compliant product
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Christophe B.
Rating: 5 out of 5
following a purchase from 20/10/2021
fast and fair. Thank you
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Gilbert P.
Rating: 1 out of 5
following a purchase from 20/10/2021
This is a shame! You sent me a device that doesn't work and I've been telling you that for almost a week now. You are not serious at all. G.P
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Thierry L.
Rating: 5 out of 5
following a purchase from 20/10/2021
Very reactive and fast
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Delacroix C.
Rating: 5 out of 5
following a purchase from 09/10/2021
The equipment was delivered in good condition and quickly, Sav was efficient. Perfect to recommend.
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Albert L.
Rating: 5 out of 5
following a purchase from 20/10/2021
Hello, I come to inform you that I have received the back cover of the Huawei p20 lite the complete part in very good condition. The delivery time well respected site that I advise 10/10. Sincerely
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Anzela I.
Rating: 5 out of 5
following a purchase from 19/10/2021
Too good
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Francis N.
Rating: 5 out of 5
following a purchase from 18/10/2021
Efficiency and quality. I am totally satisfied.
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Antoine G.
Rating: 5 out of 5
following a purchase from 04/09/2021
A little long but very serious Bravo
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Franco S.
Rating: 1 out of 5
following a purchase from 17/10/2021
I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.
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James B.
Rating: 1 out of 5
following a purchase from 15/10/2021
Missing one battery out of 2!!!
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Olivier V.
Rating: 1 out of 5
following a purchase from 19/10/2021
Faulty proximity sensor
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Lionel D.
Rating: 5 out of 5
following a purchase from 18/09/2021
👍
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Jacques C.
Rating: 1 out of 5
following a purchase from 19/10/2021
SOSAV offers an original manufacturer's hardware for sale (here: Samsung connection cable) and delivers a "no-name" copy. This is inadmissible and would in principle be justifiable for a lawsuit if the purchase price were not so low.
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