Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1 and 5 stars

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C
Christophe G.
Rating: 5 out of 5
following a purchase from 02/11/2025
Replacement part is compliant and functional. A joycon switch back in the game. Deadlines respected
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Yves P.
Rating: 5 out of 5
following a purchase from 01/11/2025
Very good. I like tutorial videos
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M
Mickael D.
Rating: 1 out of 5
following a purchase from 31/10/2025
Hello, I am not happy because I ordered a charging connector for my Samsung but it was not specified to pay attention to the origin of the phone, so now I have replaced the part but I can no longer receive the French network... so I will have to change it again..
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
M
Mathieu G.
Rating: 5 out of 5
following a purchase from 27/10/2025
Impeccable. The battery arrived quickly and works very well.
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S
Sylvain L.
Rating: 5 out of 5
following a purchase from 27/10/2025
Nickel
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J
Jean-Marc G.
Rating: 5 out of 5
following a purchase from 28/10/2025
ok
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E
Eric D.
Rating: 5 out of 5
following a purchase from 24/10/2025
Perfect, quite fast delivery.
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Noah G.
Rating: 5 out of 5
following a purchase from 28/10/2025
Great, nothing to say!
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C
Caroline D.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very satisfied
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E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 28/10/2025
Nothing to say, very fast order
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C
Christophe C.
Rating: 1 out of 5
following a purchase from 26/10/2025
Product error. I received a small heating pad (for tablet) while I ordered the model for smartphone
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
L
Laurie B.
Rating: 5 out of 5
following a purchase from 26/10/2025
Ok
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very satisfied serious seller
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C
Cédric L.
Rating: 5 out of 5
following a purchase from 24/10/2025
Fast delivery, quality products. Top notch
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L
Laurent C.
Rating: 5 out of 5
following a purchase from 21/10/2025
Piece received quickly and works very well.
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V
Vincent V.
Rating: 5 out of 5
following a purchase from 11/09/2025
Products conforming to the description. Fast shipping in packaging that protects the parts well.
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B
Bruno P.
Rating: 5 out of 5
following a purchase from 24/10/2025
Received very quickly. Nothing to complain about
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J
Jean Claude P.
Rating: 5 out of 5
following a purchase from 24/10/2025
Quality product and fast delivery. Thank you.
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E
Eric G.
Rating: 5 out of 5
following a purchase from 23/10/2025
Commands placed correctly and delivery times respected
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A
Antoine E.
Rating: 5 out of 5
following a purchase from 21/10/2025
Delivered quickly. Corresponding to the order. Good value for money
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P
Paul L.
Rating: 5 out of 5
following a purchase from 20/10/2025
Effective support. Quality product, as described.
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L
Lorenzo H.
Rating: 5 out of 5
following a purchase from 20/10/2025
Perfect
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J
Julien E.
Rating: 1 out of 5
following a purchase from 20/10/2025
Screwdriver that broke after 4 screws.... And for the order, I had to harass customer service to finally get a shipment.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Jérémy B.
Rating: 5 out of 5
following a purchase from 19/10/2025
Everything is perfect, thank you
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P
Pierre-Paul U.
Rating: 5 out of 5
following a purchase from 10/10/2025
In line with expectations. Delivery date as promised
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F
Frederic D.
Rating: 5 out of 5
following a purchase from 15/10/2025
Delivery speed, product quality, and advice.
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B
Benoit D.
Rating: 5 out of 5
following a purchase from 13/10/2025
The parts correspond to a very affordable budget! What more could you ask for?
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F
Francois R.
Rating: 5 out of 5
following a purchase from 13/10/2025
Great fast delivery!
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F
Franck G.
Rating: 5 out of 5
following a purchase from 10/10/2025
Hello, order received quickly great!
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O
Olivier L.
Rating: 5 out of 5
following a purchase from 10/10/2025
Well received, compliant and fast.
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L
Laure H.
Rating: 5 out of 5
following a purchase from 11/10/2025
Everything went very well. The battery and the back cover are compliant and have already been replaced on the phone very easily thanks to the video. Perfect
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G
Guillaume C.
Rating: 5 out of 5
following a purchase from 12/10/2025
Compliant and fast
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P
Paolo S.
Rating: 5 out of 5
following a purchase from 09/10/2025
As always excellent!!! Thank you
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Yann M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Very well
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B
Brice H.
Rating: 5 out of 5
following a purchase from 05/10/2025
Good quality
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B
Bertrand J.
Rating: 1 out of 5
following a purchase from 05/10/2025
The mediators provided in the kit are not sufficient for opening the Samsung SM-T580 tablet. SOSAV charges extra for the metal spatula even though it appears in their demonstration video and should therefore be provided for free.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make a contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
P
Patrick M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect Nothing more to add
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R
Rodrigue D.
Rating: 5 out of 5
following a purchase from 05/10/2025
The battery perfectly matches the original model
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C
Carlos D.
Rating: 5 out of 5
following a purchase from 06/10/2025
Great price and fast delivery
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P
Patrick Z.
Rating: 5 out of 5
following a purchase from 05/10/2025
Delivery is compliant and fast.
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