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A
Rating: 1 out of 5
Does not correspond to the demand .
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
1 star review
Reset filtersA
Rating: 1 out of 5
parcel delivered by chronoposte invoice 12euro deliver 24 ouvrer .recus as one in simple courier .no answer of the customer service after complaint
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A
Rating: 1 out of 5
The product is not suitable: Scam
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A
Rating: 1 out of 5
Order date 12/08 Sold by a total refund on 27/09 !!! Part not compatible or then reception of part which seems to be second hand ..... No commercial gesture ...... MEFIANCE !!!!!!!!!!!
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A
Rating: 1 out of 5
The part delivered is not identical to the one requested, the repair is impossible!
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A
Rating: 1 out of 5
The battery does not work
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A
Rating: 1 out of 5
I ordered and received an iPhone 6 glass with a manufacturing defect.I sent an email describing the problem but I am still waiting for a response.In clear, to order and pay for products there are people but for complaints you will be only ghost.Find your happiness on another site, advice from sb disappointed with their services
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A
Rating: 1 out of 5
I have to say that I am very disappointed with the kit, as it does not correspond to the description, and it is impossible to dismantle my device to change the screen.
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A
Rating: 1 out of 5
The product received is not the one purchased,
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A
Rating: 1 out of 5
Delivery of order more than a month after order! Windows phone screen ordered was a used part! Unpleasant after sales service.
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Rating: 1 out of 5
No tuto for only the men's tablecloth and when we ask we are told it is better to take button + tablecloth. Thank you for saying so once purchased!
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Rating: 1 out of 5
Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order
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Rating: 1 out of 5
Disastrous experience I shot my phone while I was very careful...
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A
Rating: 1 out of 5
The package was supposed to be delivered the next day because it was urgent and I had to pay more for it! I received the package 6 days later and at the wrong parcel delivery point! so I had to drive 30km to get it back.
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A
Rating: 1 out of 5
The screen ordered does not work And the after-sales service is not looking for stories, take pictures of their screen front, back Pkoi? Yet on the site it marks satisfied or refunded They just have to take their screen and check
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A
Rating: 1 out of 5
Poor products. Avoid
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A
Rating: 1 out of 5
Hello, sosav offers products for smartphones and tutorials to change these products. The tutorial I used makes you believe that you can change the screen without the special device. What is archi-false! I broke the slab of my Samsung S4 because of that. I will not order from them anymore and I recommend to avoid them. Very cordially
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A
Rating: 1 out of 5
I do not recommend at all received a user and cut opening of PayPal dispute and I was refunded by PayPal because the seller did not respond to the mail sent by pay Pal
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A
Rating: 1 out of 5
I have received a product that does not work and does not run properly?
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Rating: 1 out of 5
The part is not compatible with my phone even though it was sold as such. The tuto was lying!!!
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Rating: 1 out of 5
the external speaker is delivered without the cable antenna GSM for the sony xpéria z. Moreover the case comprises scratches. It seems that it was already mounted. It is unacceptable.
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Rating: 1 out of 5
You think you're in North Korea and you're blocking reviews? Which competitor site did I mention? If you validate only the reviews that are favorable to you what are the reviews for, you crooks.
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A
Rating: 1 out of 5
very quick pick up and delivery 3 months later
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A
Rating: 1 out of 5
The order was received in time. Unfortunately, the products received seem to be second hand (traces of glue, LCD panel with defects and touch screen badly glued). I contacted the after sales service who never bothered to answer me. It was my one and only order on this site.
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A
Rating: 1 out of 5
Unable to reach me My order took a month to arrive after a thousand emails were sent
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A
Rating: 1 out of 5
I am furious, I choose to have my product delivered in a relay point, so I choose a business near me, but in reality the product is deposited in the next town (10 km away) which posed a big problem for me to recover it. I FIND THIS VERY ABNORMAL! What's the point of having the customer choose the product and then deliver it anywhere! I repeat I am furious: Message to future buyers know that you may have to go much further than expected to recover your product.
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A
Rating: 1 out of 5
The site is very clear and instructive at the time of purchase, especially when it comes to disassembling the equipment, but much less so when it comes to reassembling them. More than anything else: a big black spot, the main part of my order doesn't work and after a message to send this part back, I'm still waiting for a sign from them.
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Rating: 1 out of 5
After receiving, I sent a complaint and no answer from the site
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Rating: 1 out of 5
This is not the right article
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Rating: 1 out of 5
Poor quality parts
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Rating: 1 out of 5
Mixing the name of the delivery address and the first name of the billing address on the package, really great to get the package back from the post office!
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Rating: 1 out of 5
I ordered a screen. The site does not indicate that the product is out of stock. The product arrived after 3 weeks.
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Rating: 1 out of 5
Received super late.
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A
Rating: 1 out of 5
I've been using it for a while now, but it's not working. Impossible to get technical service at 0973...... no email response.
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Rating: 1 out of 5
After receiving a defective part, incompetent after sales service. I wasted my time and money on this story because several other screens were bad but SOSAV did not think it was worth warning consumers of this problem. Impossible to get a full refund for the order.
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A
Rating: 1 out of 5
The LCD screen delivered does not work and the touchpad bug it selects applications that we do not want as if the touchpad was blocked at a specific point. Forced to put everything back as before old LCD + old touchpad (125 to spend for nothing to work)
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Rating: 1 out of 5
I had to pay the post office to have it shipped back to New Caledonia when I had people in France who were willing to bring it back for free...
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Rating: 1 out of 5
You could have warned me that the wifi and bluetooth antenna was the same piece! I ordered it for nothing...
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Rating: 1 out of 5
Good site, well detailed products
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Rating: 1 out of 5
Bad phone battery buy it only last half a day very very disappointed
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