Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3, 4 and 5 stars

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M
Maurice Y.
Rating: 5 out of 5
following a purchase from 16/06/2021
Very reliable. good quality product. recommend.
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yannick F.
Rating: 5 out of 5
following a purchase from 30/04/2021
Impeccable service. Bravo to SOSAV
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Stéphane G.
Rating: 4 out of 5
following a purchase from 15/06/2021
Efficient, fast including after sales service
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Cindy Claudio M.
Rating: 5 out of 5
following a purchase from 16/06/2021
At the top
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Jean-Claude B.
Rating: 4 out of 5
following a purchase from 11/06/2021
Nothing to say
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Ronan D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Perfect transaction in every respect.
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Stephane C.
Rating: 5 out of 5
following a purchase from 11/06/2021
Quality product, and very good customer support
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Frédéric D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very fast shipping. Product conforms
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V
Valérie M.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very satisfied: everything is done so that you can intervene yourself. After my Iphone screen broke, I ordered the repair kit and everything went very well. For a next breakage, I ordered only the screen + seal, and again a success. The step by step Youtube tutorial is great.
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Paulo B.
Rating: 5 out of 5
following a purchase from 12/06/2021
Fast and error-free delivery.
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michael V.
Rating: 5 out of 5
following a purchase from 13/06/2021
Thank you very much
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Pascal B.
Rating: 5 out of 5
following a purchase from 13/06/2021
Fast and accurate delivery.
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Laurent Q.
Rating: 5 out of 5
following a purchase from 11/06/2021
Fast shipping. Complete delivery. Well protected package.
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Dominique F.
Rating: 5 out of 5
following a purchase from 21/05/2021
Product conforms. My PS2 is working perfectly
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frezier B.
Rating: 5 out of 5
following a purchase from 14/06/2021
Perfect, very good service
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Julien C.
Rating: 5 out of 5
following a purchase from 13/06/2021
very professional even in case of problems.
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F
frederic M.
Rating: 5 out of 5
following a purchase from 08/06/2021
So much more efficient than the big distribution heavyweights.
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R
romain D.
Rating: 2 out of 5
I'm not sure if I'm going to be able to do that... I'm not sure if I'm going to be able to do that. But as soon as you need precision on the tablet with long presses and other (drawings, graphics, games...) the touch becomes capricious and has some latency sometimes. My tablet never did that and worked like a clock before the change. The glass was broken and it worked better than with this one. I wouldn't use glass here again.
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Response from SOSAV
Ciao Romain,

La ringraziamo per la sua opinione e ci dispiace vedere che il suo ordine non le ha dato piena soddisfazione.

Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e quindi trovare una soluzione rapidamente :-)

La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.fr
R
Ramdan H.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good and reliable seller and fast delivery. Thank you
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Fahim B.
Rating: 5 out of 5
following a purchase from 10/06/2021
Fast shipping, and good quality battery. +++++
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Sébastien F.
Rating: 4 out of 5
following a purchase from 09/06/2021
Quick response
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MARIO F.
Rating: 5 out of 5
following a purchase from 30/05/2021
I'M VERY PLEASED WITH THE QUALITY OF THE PRODUCT AND THE PRICE. I'M VERY PLEASED WITH THE QUALITY OF THE PRODUCT AND THE PRICE OF THE PRODUCT.
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C
Céline R.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good.
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good service and very good products, thank you
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Thierry C.
Rating: 5 out of 5
following a purchase from 06/06/2021
Contact transaction impeccable a recommander
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Brice V.
Rating: 5 out of 5
following a purchase from 10/06/2021
Product conforms to the one ordered. Perfect delivery time.
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Mansion M.
Rating: 5 out of 5
following a purchase from 09/06/2021
Product conforms to the description. Delivery time respected.
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stephane P.
Rating: 4 out of 5
following a purchase from 11/05/2021
great performance
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M
Marie-Héloïse V.
Rating: 2 out of 5
wrong amount sent
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Response from SOSAV
Ciao Marie-Héloïse,

Grazie per il tuo commento!
Il nostro servizio clienti ti ha immediatamente inviato i 2 pezzi mancanti, non appena ci hai informato di questo errore di quantità!

Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.com
E
Edouard C.
Rating: 3 out of 5
Site not very ergonomic. Difficulty to pass the payment stage. Problems with restocking. No communication of the order status from sosav once the restocking time is over. Request for additional postage after the fact. Everything is finally back in order after contact with customer service but it is not the e-commerce experience I expected...
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Response from SOSAV
Ciao Edouard,

Grazie per la tua recensione e ci dispiace che la tua esperienza con SOSav non sia stata ideale.

Vi ringraziamo per i vostri commenti pertinenti e le aree di miglioramento.

A presto!

Cordiali saluti,
Il team di SOSav.fr
P
Patrick S.
Rating: 5 out of 5
following a purchase from 09/06/2021
Everything was perfect, follow-up, product quality, and ingis
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Alain C.
Rating: 5 out of 5
following a purchase from 09/06/2021
I just replaced the screen of my iPhone, super detailed YouTube tuto for a rather delicate intervention. Great material, fast delivery. This is my third purchase and I'm still very happy. I'd recommend it.
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PATRICK C.
Rating: 5 out of 5
following a purchase from 10/06/2021
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. Thank you to the SOSAV team. Patrick
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giovanni A.
Rating: 5 out of 5
following a purchase from 09/06/2021
Fast and compliant
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Thierry C.
Rating: 5 out of 5
following a purchase from 09/06/2021
Hello, the battery of my iphone 6S broke after 6 months of use, following my message, taken care of by SOSAV within 12H. I'm very happy with the service and the quality of the product, I'm very happy with the service and the quality of the product. Thank you to all the SOSAV team for your responsiveness and your seriousness. You have won a loyal customer! Thierry COUFFIGNAL
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E
Emmanuel S.
Rating: 3 out of 5
The reapproval was a bit long
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Response from SOSAV
Salve,

Grazie per il tuo commento e ci dispiace leggere queste informazioni :/

Come indicato nella scheda del prodotto al momento dell'ordine, uno degli articoli non era disponibile per la spedizione immediata ma entro 7-15 giorni.

Non appena abbiamo ricevuto il tuo ordine, il tuo pacco è stato spedito con priorità!

Non esitate a contattarci se avete bisogno di aiuto, siamo a vostra disposizione!

Sinceramente,
Il team di SOSav.fr
J
Jacques M.
Rating: 5 out of 5
following a purchase from 09/06/2021
very fast
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P
philippe B.
Rating: 4 out of 5
following a purchase from 14/04/2021
The product was delayed in shipping due to a stockout. I was notified and received the package. The customer service department responds to emails quite quickly.
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Jean-Yves L.
Rating: 5 out of 5
following a purchase from 07/06/2021
I am very pleased with the service and the quality of the product. Thank you and congratulations.
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M
Malik A.
Rating: 5 out of 5
following a purchase from 08/06/2021
Top notch, fast, conforms to my order
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