Customer reviews of SOSAV

9,3 /10

Based on 26 974 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3, 4 and 5 stars

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Pascal S.

Published on 05/06/2021 à 14h25 following a purchase from 27/03/2021

Efficient and responsive to customer requests. Bravo and thank you

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Denis J.

Published on 05/06/2021 à 13h35 following a purchase from 26/05/2021

product conforms to my order and excellent Sav

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Lydia M.

Published on 05/06/2021 à 13h17 following a purchase from 01/05/2021

Three good

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alex D.

Published on 05/06/2021 à 12h48 following a purchase from 03/05/2021

Recommend defective parts replaced in 3 days

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Maxime B.

Published on 05/06/2021 à 12h08 following a purchase from 25/05/2021

Cheap and functional

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Eric C.

Published on 04/06/2021 à 09h17 following a purchase from 25/05/2021

Effective

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Pablo P.

Published on 04/06/2021 à 08h59

Hello, I changed the battery of my honor 5x because after 3 years it does not hold the load at all. The result is no change, same autonomy or a little less. I'm a bit disappointed but I have to say that it may also be a software problem, since I switched to Android 10.

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Response from SOSAV Published on 09/06/2021

Ciao Pablo,

Grazie per la vostra opinione!

Infatti, è possibile che il nuovo sistema operativo pompi troppa energia e che la nostra batteria non cambi nulla...

Su uno smartphone Android, è abbastanza facile conoscere lo stato di salute della batteria poiché si trova in un menu nascosto accessibile tramite il codice segreto *#*#4636#*#* da inserire direttamente nel dialer dell'applicazione Phone. Vedrete quindi varie informazioni criptate.

Se accanto alla vostra batteria è indicato il valore 100, significa che tutto va bene. Se invece è indicato il valore 70 o 50, significa che la batteria ha già iniziato a perdere parte della sua capacità. Il vostro telefono vi dirà quindi direttamente se le condizioni della batteria sono buone.

Il nostro team è sempre disponibile se hai delle domande, quindi non esitare a scriverci.

Non vediamo l'ora di avere tue notizie,
Il team di SOSav.com

Janick M.

Published on 04/06/2021 à 07h23 following a purchase from 21/05/2021

Order delivered quickly and according to my request

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Frank A.

Published on 03/06/2021 à 21h25 following a purchase from 24/05/2021

A little long for the return of the soap but well received.

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Jérôme S.

Published on 03/06/2021 à 20h21

Partial order informed 1 month after ...

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Response from SOSAV Published on 04/06/2021

Ciao Jérôme,

Grazie per la vostra risposta.

Siete informati in tempo reale dello stato del vostro ordine sulla vostra area clienti online.

In questo caso, indicava che il tuo ordine era ancora "In attesa della fornitura completa dell'ordine", e finché non è stato registrato nessun aggiornamento sul tuo ordine, il nostro team non ti ha contattato in quanto non ti avremmo dato altre informazioni oltre a quelle già visibili sulla tua area clienti.

Inoltre, ci possono essere circostanze impreviste e imponderabili in termini di scadenze dei fornitori che non controlliamo, soprattutto in questo periodo particolare, e ci dispiace per l'impatto che questo ritardo può aver causato da parte vostra.

Il nostro team rimane a vostra disposizione per qualsiasi altra informazione, non esitate.

Cordiali saluti
Il team di SOSav.fr

yann O.

Published on 03/06/2021 à 15h48 following a purchase from 22/05/2021

Quick

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ludovic J.

Published on 03/06/2021 à 15h29 following a purchase from 22/05/2021

Perfect! the price of the shipments is too expensive but otherwise, nothing to say about the quality of the parts

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Stevie V.

Published on 03/06/2021 à 14h20 following a purchase from 23/05/2021

I was able to repair the charging connector on my phone thanks to the very well done video tutorials!

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florent M.

Published on 03/06/2021 à 14h15 following a purchase from 23/05/2021

Material received, as expected

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GASTON L.

Published on 03/06/2021 à 13h48 following a purchase from 22/05/2021

fast delivery and conforms, remains to see the installation

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Patrick R.

Published on 03/06/2021 à 11h33 following a purchase from 23/05/2021

Ras

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Celine P.

Published on 03/06/2021 à 11h18 following a purchase from 02/05/2021

Very satisfied I received my article with a delay because of rupture otherwise great 🙂

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Frédéric F.

Published on 02/06/2021 à 04h58 following a purchase from 17/05/2021

I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product.

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Sylvie J.

Published on 01/06/2021 à 17h01 following a purchase from 14/05/2021

I did not know this site, and well I am delighted.

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Fabrice B.

Published on 01/06/2021 à 08h16 following a purchase from 15/04/2021

Perfect and very good relationship with customers because always listening and easily reachable via chat

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Muriel P.

Published on 01/06/2021 à 06h35 following a purchase from 21/05/2021

Arrived very quickly. Conforms to my order.

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Sébastien C.

Published on 01/06/2021 à 03h50 following a purchase from 14/04/2021

I have to say that I am very pleased with the service and the quality of the product. My order had been forgotten

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Boris F.

Published on 31/05/2021 à 18h43 following a purchase from 30/04/2021

All right!

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Francis B.

Published on 31/05/2021 à 18h37 following a purchase from 19/05/2021

Service correct

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guillaume G.

Published on 31/05/2021 à 17h03 following a purchase from 20/05/2021

thank you for the fast delivery and the fact that it was as described

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Guillaume P.

Published on 31/05/2021 à 16h31 following a purchase from 21/05/2021

Super fast delivery Parts ok

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Stephane E.

Published on 31/05/2021 à 16h06 following a purchase from 13/05/2021

Impeccable

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Remi B.

Published on 31/05/2021 à 15h04 following a purchase from 10/05/2021

I am satisfied overall except for the payment by Paypal which was delayed in my case. I don't understand why. I had to wait 10 days before PayPal paid the money to soSAV. Once the payment was made I received it very quickly.

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Thomas G.

Published on 31/05/2021 à 13h27 following a purchase from 16/04/2021

The company was very responsive, and following a product quality problem, they sent me another one (universal tool kit). I was very pleased with the quality of the product and the quality of the service I received. Nice team otherwise.

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Bruno H.

Published on 31/05/2021 à 10h58 following a purchase from 17/05/2021

Fast: one week to get my laptop battery seems very reasonable. Original battery compliant.

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Philippe C.

Published on 31/05/2021 à 08h23 following a purchase from 03/02/2021

advertised deadlines met

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Sébastien R.

Published on 30/05/2021 à 19h57 following a purchase from 14/05/2021

Part as ordered (Huawei P8 lite 2017 screen). A little patience, a top tutorial, and everything to work again, no need to turn on the phone several times. Promise of functional part kept by SOSAV.

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THIERRY G.

Published on 30/05/2021 à 15h52 following a purchase from 23/04/2021

Good service but the delivery time was a bit long

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Quentin G.

Published on 30/05/2021 à 14h07 following a purchase from 20/05/2021

Fast and reliable service, thank you!

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jordan G.

Published on 30/05/2021 à 12h34 following a purchase from 19/05/2021

I received my order quickly, the parts are as original

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THERIN S.

Published on 30/05/2021 à 11h15 following a purchase from 12/05/2021

Very good report

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Laurent A.

Published on 30/05/2021 à 05h22 following a purchase from 23/04/2021

Delivery respected and on time

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jean-charles G.

Published on 30/05/2021 à 04h18 following a purchase from 18/04/2021

Ordered a screen for lumia 1520, well received and works great

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Jean P.

Published on 29/05/2021 à 18h25 following a purchase from 19/05/2021

Perfect

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beby R.

Published on 29/05/2021 à 16h33 following a purchase from 19/05/2021

I received my order quickly and in good condition. I recommend sosav.

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