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B
Rating: 5 out of 5
Excellent service!
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
product and delivery ok
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S
Rating: 5 out of 5
Very good site order received quickly screen reassembled all function great!
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A
Rating: 5 out of 5
Tres bien colis bien emballé
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J
Rating: 5 out of 5
Fast and efficient
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B
Rating: 5 out of 5
Very fast delivery, and everything was there.
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L
Rating: 5 out of 5
Top of the top
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D
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Excellent. Nothing to add.
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L
Rating: 5 out of 5
package delivered on time perfect
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S
Rating: 5 out of 5
RAS well received
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S
Rating: 5 out of 5
The product is in conformity with the specifications and was received quickly.
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P
Rating: 5 out of 5
Perfect
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C
Rating: 4 out of 5
product meets my expectations; fast service.
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S
Rating: 2 out of 5
Ok !!!
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Response from SOSAV
Hello Sarah, Thank you for your comment. We are sorry if your order did not give you complete satisfaction. The complete kit you have selected is 12,79 euros TTC, much less fortunately than if you had to replace the broken screen. The assembly instructions are available online right here: https://www.sosav.fr/guides/competences/competences-smartphone/poser-film-hydrogel/ We remain available for any further information. Very nice day to you! Sincerely, SOSav.fr
F
Rating: 5 out of 5
serious and attentive.
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G
Rating: 5 out of 5
I am very satisfied with the shipment, super fast, I just have to do the repair. Thanks
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P
Rating: 5 out of 5
Well
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L
Rating: 4 out of 5
For this style of product the delivery is a bit long
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J
Rating: 5 out of 5
fast delivery
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V
Rating: 5 out of 5
Conforms to the order. Delivered on time. I recommend
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M
Rating: 2 out of 5
I ordered a lens once and never received it, so I got my money back. I think it's a shame that I had to recommend the same lens at 5 times the price to receive it.
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Response from SOSAV
Hello Maxime, We thank you for your comment and we are sorry for this incident. You had indeed used a discount code in your first order that did not succeed, code that you did not use in the second, explaining this difference in amount. Our team has just come back to you to propose a new discount code created especially for you on this occasion. We remain available for any further information, do not hesitate. Very nice day to you! Sincerely, The SOSav.fr Team
B
Rating: 5 out of 5
Price, deadline, impeccable!
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Y
Rating: 5 out of 5
Clear, precise. Good quality. Like new.
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A
Rating: 5 out of 5
Fast and reliable
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L
Rating: 5 out of 5
Product received quickly and conforms
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J
Rating: 5 out of 5
The site is very well done and I managed to find the part very easily... the customer service answered my expectations very well at the beginning but after nothing more so disappointed on this side there the delivery took a lot of time shipped on December 8 received the 23 so much to say that it is not necessary to be in a hurry to repair his laptop
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C
Rating: 5 out of 5
Fast and great product! ????
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T
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. I recommend it.
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P
Rating: 5 out of 5
fast service and delivery i recommend
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J
Rating: 4 out of 5
Delivery time was long but order received
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C
Rating: 3 out of 5
Order never arrived, package lost and have to call customer service again to learn that my package is lost
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Response from SOSAV
Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team
J
Rating: 5 out of 5
After buying faulty batteries elsewhere, I found a quality battery at sosav.
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L
Rating: 4 out of 5
Very easy to use
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J
Rating: 4 out of 5
No worries
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J
Rating: 5 out of 5
Very well done site, everything is clear, well detailed etc. The tutorials are very practical and easy to follow.
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P
Rating: 5 out of 5
Compliant
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F
Rating: 5 out of 5
Thank you very much
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N
Rating: 5 out of 5
well
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C
Rating: 5 out of 5
Perfect
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