Customer reviews of SOSAV

9,3 /10

Based on 26 974 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3, 4 and 5 stars

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Antonio N.

Published on 13/12/2020 à 05h23

Emballage solide, merci

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Brandon S.

Published on 12/12/2020 à 16h38

Product conforms, works very well

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Geoffrey L.

Published on 12/12/2020 à 15h43

I'm very pleased with the service and the quality of the product. Thank you

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Thomas L.

Published on 12/12/2020 à 15h07

product ordered received very quickly, part replaced thanks to the tutorial on your site with the appropriate tools. Nothing to say except thank you!

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Masia S.

Published on 12/12/2020 à 13h02

Complete site and quality parts, not like on Amazon...

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Éliane S.

Published on 12/12/2020 à 11h51

Perfect

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Alain B.

Published on 11/12/2020 à 16h01

Very good site, clear and precise with all the info on the products. really nothing to complain about.

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Daniel C.

Published on 11/12/2020 à 07h20

I would like to make a return of the order that I requested because it does not correspond to what I want. I would like to make another order and to be advised but nobody answers to the number indicated thank you in advance for being able to answer me The screen that I ordered is bigger than the one that I want cordially

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Response from SOSAV Published on 14/12/2020

Hello Daniel, Thank you for your message and we are very sorry to hear about this. However, it seems that you have not yet contacted our team about this issue. In order to remedy the situation quickly, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information. A very nice day to you! Sincerely, The SOSav.Fr Team

Jean-Yann P.

Published on 10/12/2020 à 14h17

Nothing to say

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Laurent R.

Published on 10/12/2020 à 11h15

Ordered very well packaged as always and delivered quickly

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Dominique G.

Published on 10/12/2020 à 11h05

Order received quickly article conforms to the order

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AURELIEN D.

Published on 10/12/2020 à 07h47

comprehensive overview

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Anaelle D.

Published on 10/12/2020 à 07h38

Order received quickly and in good condition

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Audrey D.

Published on 09/12/2020 à 19h28

I could get my phone back, which is cool.

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Eliane F.

Published on 09/12/2020 à 16h05

Perfect, received in the time indicated. I would like to review the sorting of the display by brand...to find the product more easily...fortunately the search engine makes up for some of the shortcomings

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Laurent M.

Published on 09/12/2020 à 15h45

The order was received promptly. Thank you so much for your help!

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sylvie G.

Published on 09/12/2020 à 15h23

Very good, impeccable service, careful and attentive. I recommend it!

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Baptiste V.

Published on 09/12/2020 à 13h20

I have ordered from you several times. The first time, I was satisfied. The second time, a little less because some parts were defective but the exchange was quick and easy. This time, less satisfied because the screen ordered has a small defect and is polarized in a direction not practical (with sunglasses) and different from the original. I seem to have definitely damaged some tablecloths while changing it but that's not your fault.

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Response from SOSAV Published on 11/12/2020

Hello Baptiste, We thank you for your comment and are very sorry to hear that this last repair did not go well. Anyway, you managed to repair your iPhone 6 by yourself and you can be proud of yourself, it's one less device in the wild! The next repair will be perfect ;-) Our team remains available if you have any question on all social networks, or at [email protected]. Do not hesitate to contact us! Have a great day and see you soon. Sincerely, The SOSav.Fr Team

Thierry G.

Published on 09/12/2020 à 12h46

My favorite smartphone parts site, usually with fast delivery and clear and precise assembly instructions.

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Sarah B.

Published on 09/12/2020 à 12h18

Very fast

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sullivan J.

Published on 09/12/2020 à 08h54

perfect! good quality article, which corresponds perfectly to the material, fast and careful sending, tuto for replacement... nikel! I often recommend sosav, and I would continue!

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michel B.

Published on 09/12/2020 à 06h55

perfectly

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Kenny M.

Published on 09/12/2020 à 05h41

2 days longer than expected

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Response from SOSAV Published on 09/12/2020

Hello Kenny, Thank you for your message :-) You have selected a shipping method by simple letter without tracking, the time transmitted by the postal services is indicative and is likely to vary, especially in this particular period of second confinement and approaching holidays. As you can imagine, we do not have control over the delivery of your package and are dependent on carrier delays, just like you... We hope that your order offers you complete satisfaction. Very nice day to you! Sincerely, The SOSav.Fr Team

Serge K.

Published on 08/12/2020 à 19h36

Very good, reactive and commercial, return of a new article after the non conformity of the first. I highly recommend, the competence becoming rare.

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guillaume V.

Published on 08/12/2020 à 19h21

Product conforms . Fast delivery

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ANTOINE BUIRETTE T.

Published on 08/12/2020 à 17h13

Changing the battery is rather difficult because the adhesive is very sticky and the small spatula of the tool kit is deformed and broken (very bad quality = Chinese). Fast delivery.

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Response from SOSAV Published on 09/12/2020

Hello Antoine, Thank you for your comment and we are sorry to see that this repair did not go as planned :- / We use the same tools in our repair center and given what you describe, obviously the adhesive was not sufficiently softened by the heat, the battery could have been pierced... Fortunately, everything turned out pretty well. If needed, we describe the replacement procedure in this video: https://www.sosav.fr/guides/mobiles/iphone/iphone-6s/batterie/ At 2.47', we indicate that you should heat the back of the device for a maximum of 20 seconds, and start again a few moments later if you feel any resistance. We remain available for any further information and apologize for the inconvenience caused. Have a great day! Sincerely, The SOSav.Fr Team

Thierry S.

Published on 08/12/2020 à 15h37

super company, delivery in time and tempered glass for smartphone exactly adapted, I recommend and see you soon on your site, greetings

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Eric S.

Published on 08/12/2020 à 15h00

Fast delivery. The product corresponds to the description and I was able to use it.

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Frédéric B.

Published on 08/12/2020 à 14h53

Clear, simple and complete. I recommend this site for MacBook parts.

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Stephane R.

Published on 08/12/2020 à 14h33

Very fast delivery and well packaged package.

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André P.

Published on 08/12/2020 à 12h12

Good value for money, fast delivery

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gabriel H.

Published on 08/12/2020 à 11h57

Nothing to say

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Amine H.

Published on 08/12/2020 à 09h57

Top!

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Marine B.

Published on 08/12/2020 à 07h29

Attractive price and fast delivery

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Oscar F.

Published on 07/12/2020 à 20h36

Well

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Adam D.

Published on 07/12/2020 à 20h16

Super

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Leila H.

Published on 07/12/2020 à 18h23

Very serious

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philippe G.

Published on 07/12/2020 à 15h20

the site is very intuitive and the tutorials are really efficient and adapted for most of us. no particular remarks for the delivery except that the part was very well packed, I just have to change the part. thank you SOSAV

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Pizzighini P.

Published on 07/12/2020 à 14h57

No problem to find the right product on the site and the very well done instructions to change the part (that's how I discovered SOSAV). The product is conform and the price is well placed. When the product is in stock the deliveries are super fast, what more can you ask for?

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Albert K.

Published on 07/12/2020 à 14h53

Product conforms, no delay in delivery, nothing to complain about

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