Customer reviews of SOSAV

9,3 /10

Based on 26 971 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3 and 4 stars

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André G.

Published on 17/05/2021 à 09h34 following a purchase from 06/05/2021

PRODUCT conforms to the order. 4 days delivery time

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razel J.

Published on 17/05/2021 à 08h39 following a purchase from 05/05/2021

as ordered

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Alain M.

Published on 16/05/2021 à 14h38

I have to say that I am very pleased with the quality of the service and the quality of the products. I have to say that I am very pleased with the quality of the products and the quality of the services I receive.

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Response from SOSAV Published on 17/05/2021

Hello Alain,

Thank you for your new comment.

As indicated on the product sheet when you placed your order, the item was not available for immediate shipment but within 7 to 15 days. Unfortunately, it is possible that this delay fluctuates since it is transmitted by the supplier in real time.

We are sorry for the inconvenience that this delay may have caused in your organization.

Our team remains available for any further information, do not hesitate.

Yours sincerely
The SOSav.fr Team

Pascal F.

Published on 16/05/2021 à 09h44

Delay a little too long for what I was told

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Response from SOSAV Published on 17/05/2021

Hello Pascal,

We thank you for your opinion and are very sorry for the delay.

Unfortunately, it is indeed possible that the transmitted delay fluctuates sometimes since it is transmitted by the supplier in real time, and that the current circumstances do not always help to be totally reliable.

Our team apologizes for any inconvenience this delay may have caused your organization.

Our team remains available for any further questions, please do not hesitate.

Yours sincerely
The SOSav.fr Team

David G.

Published on 15/05/2021 à 20h49

Screen quality not as premium as described in the description.

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Response from SOSAV Published on 17/05/2021

Hello David,

We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.

However, we note that you have not yet contacted our team about this matter: do not hesitate to write to us at [email protected] so that we can be informed of this information and find a solution quickly :-)

Our team wishes you a very nice day and remains at your disposal if needed.

Sincerely,
The SOSav.fr Team

daniel A.

Published on 15/05/2021 à 16h02 following a purchase from 11/03/2021

Delivery time too long, otherwise nickel with tutorials for replacing the battery and rear camera on my Honor 6X

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PIERRE M.

Published on 14/05/2021 à 15h33 following a purchase from 03/05/2021

Very good, but the last star is missing because 1) it is not specified that when buying the screen, it is desirable to order a gasket as well, 2) the plastic tool is of very poor quality and 3) the change time (40 minutes) is underestimated for non-experts.

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Julien M.

Published on 14/05/2021 à 10h30

I had to call them back, an oversight perhaps, but the package arrived safely. I had to call them back, maybe an oversight finally the package arrived

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Response from SOSAV Published on 17/05/2021

Hello Julien,

We thank you for your opinion.

Indeed, the deadline of about fifteen working days was exceeded by a few days and we are sorry for this supplier delay, independent of our will of course, but which we are finally dependent on as much as you.

We are happy to see that your order has arrived safely and that you are completely satisfied with it.

Of course, our team remains available if needed, do not hesitate.

Best regards,
The SOSav.fr Team

Yoni G.

Published on 14/05/2021 à 09h50 following a purchase from 30/04/2021

Received and working perfectly.

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Nicolas B.

Published on 13/05/2021 à 12h53 following a purchase from 02/05/2021

Good and fast service

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Marc T.

Published on 28/04/2021 à 15h43

The screen ordered arrived on time and the product is complete and works very well. Recommendable site for parts and installation tutorials offered.

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Didier L.

Published on 28/04/2021 à 08h50

RAS .

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Audrey S.

Published on 27/04/2021 à 19h25

Good. Thank you

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Sébastien B.

Published on 26/04/2021 à 16h43

Bought a BlueRay player for PS3. I just had to swap the connection cards between the 2 players so that the new player could be recognized.

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Sébastien L.

Published on 25/04/2021 à 14h33

good product, easy to install!

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Alain B.

Published on 22/04/2021 à 17h40

responsive site nothing to say

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claude D.

Published on 22/04/2021 à 07h44

Very good

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François P.

Published on 21/04/2021 à 16h29

I ordered a oneplus 6 battery, I was a bit misled by the picture that shows an original battery and the text that talks about compatible battery. I'm not particularly satisfied with the battery, it was supposed to improve the battery of my phone which is 3 years old but there is no particular benefit or regression which pushed me to buy an original battery elsewhere. The spatula ordered at the same time is qualitative on the other hand. I will be you I will change the photo that can mislead. The price is attractive but the illustration is misleading.

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Response from SOSAV Published on 22/04/2021

Hello, the description of the product sheet does not indicate that it is an official battery but a battery of equivalent quality. The logo of the brand is not present on our visuals (non contractual) either :) On the other hand, if the battery has a defect, we invite you to come back to us by email at [email protected] in order to proceed with an exchange. Sincerely,

Bridel A.

Published on 21/04/2021 à 06h42

Very good navigation but I thought I was getting the tools

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Marc C.

Published on 20/04/2021 à 06h51

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.

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Kenny L.

Published on 20/04/2021 à 06h30

Does the job but VERY loud. It is necessary to play with 1 DJ headset to cover the noise of the fan

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Response from SOSAV Published on 22/04/2021

I'm not sure what the problem is, but I'm sure it's a good one. The console's fan is not related to this part and we don't understand your message :/ If you think that the mains charger you received has a defect, please contact our customer service by email at [email protected]. If the problem is still with the fan, we advise you to check that the console is correctly connected and to dust it. Sincerely yours,

Jean-Claude M.

Published on 19/04/2021 à 12h43

The spare battery is in order. However, the stickers to stick it are not included and must be ordered separately. Other sellers include it with the battery...

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jennifer B.

Published on 18/04/2021 à 21h46

Very good quality but a bit expensive

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Thibaut M.

Published on 18/04/2021 à 16h37

Product conforms, no defect on this part which is second hand

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olivier G.

Published on 18/04/2021 à 14h46

The parts ordered are in accordance with the selected model and the price is very good. The tutorials available on the site are clear and very well detailed. I would use this site again as soon as needed.

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Patrice A.

Published on 17/04/2021 à 12h53

Very responsive delivery. Products conform to the order. And satisfied to work with a French company

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Matilde L.

Published on 15/04/2021 à 14h33

Satisfied

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Kamel D.

Published on 15/04/2021 à 09h02

High shipping costs and very slow delivery times. Untracked green letter 6 days!

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Response from SOSAV Published on 22/04/2021

Hello, unfortunately we do not have control over the delivery time, once the package is handed over to the carrier. The simple letter without follow-up takes 3 to 5 working days on average but with the health crisis, the delays can be extended, we apologize for that. But in case of emergency order, we still offer express shipping in 24/48 hours. Sincerely, The SOSav team

stephane R.

Published on 15/04/2021 à 07h24

The battery I ordered is ok but the tutorial for changing it is not good. I broke the extension cord of the home tablecloth! I am really disappointed by the tutorial

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Apatou M.

Published on 15/04/2021 à 00h32

Well

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Laurent R.

Published on 14/04/2021 à 19h25

Easy to navigate site. TOP

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Alain B.

Published on 14/04/2021 à 18h13

Hello, Overall it is far superior, but for this order, a malfunctioning problem from one of their suppliers, imperfect labeling, a part not conforming to the request was delivered to me.

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Meira B.

Published on 12/04/2021 à 21h42

Everything was perfect the package arrived earlier than expected

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Rhaben C.

Published on 11/04/2021 à 17h18

The delivery was fast and the item is rather average

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Ismael A.

Published on 08/04/2021 à 11h01

delivery ok

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Alain B.

Published on 07/04/2021 à 18h34

nothing in particular.

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Armando E.

Published on 06/04/2021 à 16h48

I am satisfied with the purchase.

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Claude M.

Published on 05/04/2021 à 20h03

Thank you.

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Morlhan S.

Published on 05/04/2021 à 19h56

I am very pleased with the service and the quality of the product.

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christophe V.

Published on 05/04/2021 à 15h56

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