Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3 and 4 stars

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G
Gilles B.
Rating: 3 out of 5
following a purchase from 25/07/2025
The solvent does not work.
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E
eric F.
Rating: 3 out of 5
following a purchase from 31/07/2025
Moderately satisfied with the quality of the case and appearance too different from the original Apple. The battery is too low-end compared to the price; the same on other sites is easily two to three times cheaper.
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O
Odin M.
Rating: 2 out of 5
following a purchase from 27/07/2025
The tools did not match the screws and the tutorials, 1st shipment received with damaged sealing gasket
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Response from SOSAV
Hello Odin,

Thank you for your feedback. We are sorry to hear that your experience with SOSAV did not meet your expectations. Your comments are valuable and help us improve our services. We will look into the issues you encountered regarding the tools and the sealing gasket. Please do not hesitate to contact us directly to resolve this situation and ensure your satisfaction.

Best regards,
The SOSAV team
M
Morad B.
Rating: 4 out of 5
following a purchase from 17/07/2025
Quick is no problem with the part for now but I take away 1 star because of the price of the part being way too high compared to the competition's price
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C
Claudine G.
Rating: 4 out of 5
following a purchase from 22/07/2025
Good
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A
Amine M.
Rating: 2 out of 5
following a purchase from 07/07/2025
I ordered an iPhone 14 screen, and the quality of the screen is mediocre while I ordered a screen for 60€ of basic quality. The screen that displays the time is half, etc
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
E
eric D.
Rating: 4 out of 5
following a purchase from 01/07/2025
Product conforms, just missing the gasket between the glass and the casing and also the small triwing screwdriver.
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J
J-François M.
Rating: 4 out of 5
following a purchase from 28/06/2025
just missing the glue
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M
Mathieu B.
Rating: 3 out of 5
following a purchase from 23/06/2025
OLED screen supposedly of better quality than a basic screen on iPhone X, but when I compare it to one I bought from a competitor for half the price, the quality is largely equivalent... anyway, I expected better color rendering and clarity at this price... a bit disappointed with this purchase. Fast and careful shipping, nothing to complain about.
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THIERRY C.
Rating: 3 out of 5
following a purchase from 29/05/2025
The received part does not conform to the original one.
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D
Damien C.
Rating: 3 out of 5
following a purchase from 24/05/2025
Battery not recognized by my phone, yet displayed as OEM.
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J
Julien V.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping
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V
valentin D.
Rating: 4 out of 5
following a purchase from 11/05/2025
Still, you could put the necessary adhesive tape to secure the screen to the chassis... I felt quite clever.
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Grégoire T.
Rating: 3 out of 5
following a purchase from 12/05/2025
Very responsive service but not flexible, impossible to modify an order.
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J
jean jacques M.
Rating: 2 out of 5
following a purchase from 17/04/2025
Having followed your tutorial well! With the right tools! The motherboard battery connection has been broken!
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make a contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
D
Dominique B.
Rating: 2 out of 5
following a purchase from 07/04/2025
Hello, for now I unfortunately cannot give a favorable opinion. I had ordered tools and parts for telephony but unfortunately the main part is missing from the pieces they sent me. I will check with the site for recourse and for them to send me the correct parts. When you order a speaker for a P20 lite and this board is missing the speaker when it was essential for it to be there. Best regards.
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V
Vincent N.
Rating: 3 out of 5
following a purchase from 17/03/2025
Fast shipping. Careful packaging. Defective part: battery
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A
Alain A.
Rating: 4 out of 5
following a purchase from 16/03/2025
Ras
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M
michel D.
Rating: 4 out of 5
following a purchase from 16/03/2025
I had ordered B 7000 glue and I received T 8000 glue. Other than that, good site with very good excellent tutorials.
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G
Gérard R.
Rating: 4 out of 5
following a purchase from 25/02/2025
I ordered an iPhone 8 battery with mounting accessories. Among these, the gasket is presented on an installation template that is difficult to use. I had to throw it away. Apart from that, the battery is functional.
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M
Mahe G.
Rating: 2 out of 5
following a purchase from 05/03/2025
I was not notified of the arrival of the package and the seals ordered were not well protected.
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M
Matteo D.
Rating: 2 out of 5
following a purchase from 28/02/2025
I did not receive any delivery tracking and I was delivered 9 days after ordering without any message about the package being delivered; I could have waited a long time...
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Y
Youssouf S.
Rating: 3 out of 5
following a purchase from 21/02/2025
Well received the speaker for the iPhone 13.
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D
Daniel F.
Rating: 3 out of 5
following a purchase from 10/02/2025
Not very fast shipping, parts do not match the modern Mac 2010, and the Tork screwdriver offered with the purchase does not fit; I struggled to complete the installation.
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N
Nicolas B.
Rating: 3 out of 5
following a purchase from 03/02/2025
Scratched screen under the plastic protection. Invisible before installation, scratches discovered after reassembling the phone, when removing the protective film. What a shame.
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S
Sandy M.
Rating: 4 out of 5
following a purchase from 02/02/2025
The explanations are clear, and shipping is fast. Only downsides: the tools include a pick for unsealing, whereas a spatulette would have been more comfortable. I also regret that the gasket was not included in a suggested purchase or in a kit. Otherwise niquel!
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R
rienn D.
Rating: 4 out of 5
following a purchase from 31/01/2025
R.A.S
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Nicolas G.
Rating: 4 out of 5
following a purchase from 22/01/2025
Material received as expected and well packaged
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W
Walid B.
Rating: 3 out of 5
following a purchase from 22/01/2025
.
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M
Michel B.
Rating: 4 out of 5
following a purchase from 03/01/2025
Good
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F
Florent S.
Rating: 3 out of 5
following a purchase from 02/01/2025
After installing the new battery, the battery percentage display remained at 1% despite several unsuccessful recharging attempts. The phone shut down unexpectedly every 2 min. This lasted about half a day. After resetting the iPhone several times, the battery charge increased from 1 to 25%. It's been working ever since. Hopefully I won't have any unpleasant surprises in the future.
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D
Dimitri R.
Rating: 4 out of 5
following a purchase from 31/12/2024
At the top
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M
Maxime V.
Rating: 2 out of 5
following a purchase from 21/12/2024
2 pieces ordered. An error on both. No commercial gesture .
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Patrick P.
Rating: 4 out of 5
following a purchase from 23/12/2024
Compliant and on time thank you
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ismael G.
Rating: 3 out of 5
following a purchase from 30/11/2024
it's a pity that the double faces for the battery are not included, so I don't know how I'm going to stick it on.
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A
Andre V.
Rating: 3 out of 5
following a purchase from 01/12/2024
Some items had an expiry date of 2020...
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M
Melanie S.
Rating: 3 out of 5
following a purchase from 25/11/2024
Despite sending the wrong screen, received the right one very quickly, too bad there was no glue with the screen.
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S
Sebastien L.
Rating: 2 out of 5
following a purchase from 11/11/2024
Black border on the sides of the screen, does not match the screen I had before (although it says iPhone X too).
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
JeanClaude C.
Rating: 3 out of 5
following a purchase from 06/11/2024
Please note the danger of battery ignition if the battery is damaged, especially by using a metal tool.....
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J
jean-paul M.
Rating: 4 out of 5
following a purchase from 27/10/2024
shipment conforms to order
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