Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
battery only charges at 70 %, discussions in progress with SAV ..... not simple !!!
Translated reviews
Response from SOSAV
Hello André, Thank you for your comment. Electronic components are not immune to malformations or defective cases, being very fragile. In the case where indeed, the component in question proves to be defective, several factors can be blamed. We understand your dissatisfaction and apologize for the inconvenience caused. As you already know, a new battery in great shape was shipped to you yesterday and will be in your hands soon :-) Do not hesitate to contact our team for any further information. Sincerely, The SOSav.com Team
F
frederic G.
Rating: 4 out of 5
Good price, deadline respected, packaging a little light to improve.
Translated reviews
G
gabriel D.
Rating: 2 out of 5
the Y screwdriver provided is of poor quality making unscrewing very difficult on the micro screws of the iphone 7 and the seal provided does not match the video on the site, too bad
Translated reviews
Response from SOSAV
Hello, Thank you for your comment and we are sorry to see that your order does not offer you complete satisfaction. Our after-sales team is waiting for your photos so that we can begin to take care of your request :-) Of course, we remain at your disposal if you need us, do not hesitate. Sincerely, The SOSav.fr Team
A
Adile A.
Rating: 4 out of 5
Screen ordered Product rather fragile because fractured when closing the phone.
Translated reviews
B
Bruno Z.
Rating: 4 out of 5
R.A.S. to order received in time quickly
Translated reviews
J
Jean-François D.
Rating: 4 out of 5
The product is as I ordered. Fast delivery and even faster than expected
Translated reviews
J
jacques B.
Rating: 4 out of 5
fast delivery
Translated reviews
S
Stephanie C.
Rating: 4 out of 5
Very fast delivery. A little disappointed with the quality of the screen which is an OEM...
Translated reviews
W
Wesley C.
Rating: 2 out of 5
2 Xbox zone batteries received and only one works so very disappointed
Translated reviews
Response from SOSAV
Hello Wesley, We thank you for your message and we are sorry to hear this news :- / Electronic components are not immune to malformation or faulty cases, being very fragile... However, our team came back to you very quickly because a new battery has already been sent to you. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.fr Team
A
Alain P.
Rating: 4 out of 5
No problem, product conforms. CLEAR
Translated reviews
J
Jamess G.
Rating: 4 out of 5
Received quickly
Translated reviews
M
Marc S.
Rating: 4 out of 5
Bad first experience because my parcel was lost...SOSav is not to blame, I contacted the service (top staff ????) and everything was settled quickly (refund). Very good site I recommend!
Translated reviews
N
Nicolas S.
Rating: 2 out of 5
Fast and careful shipping but the products do not correspond to the description
Translated reviews
Response from SOSAV
Hello Nicolas, We thank you for your comment and we are sorry to see that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part. In order to start taking care of this return within the framework of our after-sales service, we invite you to start by contacting us by e-mail at [email protected]: our team will be happy to help you once informed of your concern :-) Have a nice day! Sincerely, The SOSav.fr team
L
Luis P.
Rating: 2 out of 5
Customer service unreachable after 6pm despite the on hold message telling you that a technician will take your call, but no one answers because it's been closed since .... 18 h. Where is the customer service number on the website? I was supposed to be called back but I received emails for information... I've been using the service for a while now, but I'm not sure where to start.
Translated reviews
Response from SOSAV
Hello Luis, We thank you for your comment and confirm that our services are indeed closed after 6pm, as we indicate on our website and on Google. We are waiting for your answer since 12/02, date on which you contacted us about a problem with your order. Do not hesitate to come back to our team to find out more, at [email protected]. We will be happy to help you as soon as we know more :-) Have a nice day. Sincerely, The SOSav.fr Team
S
Sarah M.
Rating: 4 out of 5
I ordered a part for a laptop and it was not received with the color I had chosen.
Translated reviews
Y
Yannick G.
Rating: 2 out of 5
I received my package in an unusual condition for this site. The screen cloth I ordered was bent, pinched. I have not yet repaired my device and I hope that it is not damaged.
Translated reviews
Response from SOSAV
Hello Yannick, We thank you for your comment and we are sorry to hear this news :- / We are also sorry to see that you did not contact our customer service directly to let us know and allow us to help you... In order to remedy the situation quickly, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The SOSav.fr Team
Y
Yves J.
Rating: 4 out of 5
Good ergonomics of the site, good ordering procedure, impeccable delivery.
Translated reviews
S
Serge D.
Rating: 4 out of 5
Fast shipping but compatible battery and not branded as written on the site. It's a shame. It still seems to hold the charge. It's only been four days. I hope it will last.
Translated reviews
B
Benoit N.
Rating: 4 out of 5
Products in accordance with my expectations.
Translated reviews
P
Philippe G.
Rating: 4 out of 5
Bon site
Translated reviews
T
Thibault F.
Rating: 4 out of 5
Package arrived quickly
Translated reviews
P
Pierre-Emmanuel R.
Rating: 4 out of 5
The part I ordered was the same as the one I ordered, and the shipping time was very fast. Top
Translated reviews
F
Francine D.
Rating: 4 out of 5
Well
Translated reviews
K
Keiko I.
Rating: 4 out of 5
I have received my order. I have been informed about the delivery in my mailbox.
Translated reviews
T
tanguy G.
Rating: 4 out of 5
Fast delivery, no problem
Translated reviews
F
François J.
Rating: 2 out of 5
Product received not in conformity!
Translated reviews
Response from SOSAV
Hello François, Thank you for your comment and we are sorry to hear about this information. Fortunately, our customer support team took the necessary steps within hours of receiving your message to send you a new part, so everything is resolved ;-) In the future, please feel free to contact our team directly at [email protected] to save time. Have a nice day! Sincerely, The SOSav.com team
J
Julie L.
Rating: 3 out of 5
The tuto is a great help, the spatula is damaged very quickly and the tri-wing screwdrivers had a defect, impossible to unscrew the small screws that hides the connections.
Translated reviews
Response from SOSAV
Hello Julie, We thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. However, it seems that you have not yet contacted our team about this. Do not hesitate to contact us by e-mail at [email protected] if you need help :-) Have a nice day! Sincerely, The SOSav.com team
C
Christel G.
Rating: 2 out of 5
Wrong item and they ask me to send it back and wait 10 days for reapproval. Not even a spontaneous refund. The part that is supposed to be compatible is more q7'a peu près. Very disappointed
Translated reviews
J
jean-paul M.
Rating: 4 out of 5
I put 4 Stars because I am satisfied with the navigation on the site and the choice of my article however more expensive than in other shops.
Translated reviews
B
Bruno J.
Rating: 4 out of 5
Efficiency and speed
Translated reviews
A
Antonio P.
Rating: 4 out of 5
Very good delivery
Translated reviews
M
Morgane S.
Rating: 3 out of 5
I have not had any problems with the products but my order has not been validated even though the payment has been taken. I had to call the service again after a week without any news about my order. They were quite responsive and recognized their fault but no commercial gesture.
Translated reviews
Response from SOSAV
Hello Morgane, We are sorry for this technical incident, which is beyond our control. We have not applied any additional discount to your order because a 15% discount was already applied to it :-) Our team is at your disposal for any further information. Have a nice day ! Sincerely, The SOSav.fr team
D
Domagné J.
Rating: 4 out of 5
very fast and very good value for money
Translated reviews
F
Frédéric A.
Rating: 4 out of 5
Nothing to add
Translated reviews
S
Sébastien F.
Rating: 3 out of 5
Adaptable part whose quality and installation is not the same as the original part
Translated reviews
Response from SOSAV
Hello Sebastien, We are sorry to see that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part that does not suit you. In order to start taking care of your request, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
D
Dominique P.
Rating: 4 out of 5
Compliant
Translated reviews
P
Patrice E.
Rating: 3 out of 5
The price is affordable, the shipping is fast, but there is a problem contacting customer service. It's a shame. Because product purchased does not work.
Translated reviews
Response from SOSAV
Hello Patrice, Thank you for your comment. After checking via the order number and your email address, it seems that you have not yet contacted our team regarding this defective part. We can be reached by phone, online chat, email (we respond within a few hours), and on most social networks. So don't hesitate to contact us by e-mail at [email protected] : our team will be happy to help you as soon as we are informed :-) Have a nice day ! Sincerely, The SOSav.fr team
A
alain L.
Rating: 3 out of 5
the site is good, easy to order, very responsive
Translated reviews
Response from SOSAV
Hello Alain, Thank you for your comment. Do not hesitate to tell us what we can improve in order to get 5 stars ;-) Sincerely, The SOSav.fr team
E
Emmanuel B.
Rating: 4 out of 5
Ras !
Translated reviews
N
Nicolas G.
Rating: 2 out of 5
The product sold does not work with the Nintendo Switch as advertised
Translated reviews
Response from SOSAV
Hello Nicolas, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team concerning this obviously defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you once informed of this incident :-) Have a nice day! Sincerely, The SOSav.fr team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 