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D
Rating: 4 out of 5
Compliant
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 2, 3 and 4 stars
Reset filtersP
Rating: 3 out of 5
The price is affordable, the shipping is fast, but there is a problem contacting customer service. It's a shame. Because product purchased does not work.
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Response from SOSAV
Hello Patrice, Thank you for your comment. After checking via the order number and your email address, it seems that you have not yet contacted our team regarding this defective part. We can be reached by phone, online chat, email (we respond within a few hours), and on most social networks. So don't hesitate to contact us by e-mail at [email protected] : our team will be happy to help you as soon as we are informed :-) Have a nice day ! Sincerely, The SOSav.fr team
A
Rating: 3 out of 5
the site is good, easy to order, very responsive
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Response from SOSAV
Hello Alain, Thank you for your comment. Do not hesitate to tell us what we can improve in order to get 5 stars ;-) Sincerely, The SOSav.fr team
E
Rating: 4 out of 5
Ras !
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N
Rating: 2 out of 5
The product sold does not work with the Nintendo Switch as advertised
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Response from SOSAV
Hello Nicolas, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team concerning this obviously defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you once informed of this incident :-) Have a nice day! Sincerely, The SOSav.fr team
M
Rating: 2 out of 5
Poor quality products
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Response from SOSAV
Hello Mohamed, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team regarding this part which does not seem to suit you. Moreover, they are official stickers of the brand 3M, whose reputation in terms of reliability is no longer to be made :-( We invite you to contact us by e-mail at [email protected] in order to make the point on this order: our team will be happy to help you :-) Have a great day! The SOSav.fr team
A
Rating: 4 out of 5
Good price, fast delivery. However, it would be necessary to put a little more information on your products such as the origin (original battery or compatible) and the theoretical autonomy. It would help to make a choice!
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P
Rating: 4 out of 5
Perfect, I was able to change the battery of my old IPhone 5 s at a lower cost
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F
Rating: 3 out of 5
The package was delivered quickly, but the products were not well secured in the packaging box. As a result, the product bags were torn and the products were wandering around in the packaging box ...
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Response from SOSAV
Hello Fabien, Thank you for your comment and we are sorry to hear about this mishap. We are immediately forwarding this information to the dedicated team to ensure that this does not happen again. Our team remains at your disposal if needed, at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
M
Rating: 4 out of 5
Smooth sailing
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O
Rating: 4 out of 5
A well done site.
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E
Rating: 4 out of 5
Nickel
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L
Rating: 3 out of 5
Didn't understand that there were no tools in the kit but very good product
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Response from SOSAV
Hello, Thank you for your comment. We are sorry if this information was not clear. Our team remains available for any further information, please do not hesitate to contact us. Sincerely, The SOSav.fr Team
M
Rating: 4 out of 5
Good experience on the site. No problems with delivery, a little slow maybe. I recommend this site.
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L
Rating: 4 out of 5
Nothing to complain about
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K
Rating: 4 out of 5
The item is in good condition and the delivery is fast.
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F
Rating: 4 out of 5
Well
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J
Rating: 4 out of 5
well
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B
Rating: 4 out of 5
Great site where you can find a lot of parts
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P
Rating: 4 out of 5
Well received. Conforms to expectations
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M
Rating: 4 out of 5
Practical and fast site.
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B
Rating: 4 out of 5
À recommande
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R
Rating: 3 out of 5
well received and in time but unfortunately the suction cup in the kit was defective (warped) which did not adhere to the glass of the iPhone
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Response from SOSAV
Hello Rose-Marie, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to call back your order number, because it seems that you have not yet contacted us about this. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The SOSav.fr Team
C
Rating: 4 out of 5
The order was shipped and received very quickly.
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G
Rating: 3 out of 5
I am satisfied with the battery and the tuto to be able to replace it myself because everything was great, but the tempered glass was already broken when I wanted to unpack it...
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Response from SOSAV
Hello, Our team thanks you for your comment and apologizes for this incident. A new order has already been created for you and is scheduled to be shipped in the following hours ;-) We remain available for any further information. Very nice afternoon to you. Sincerely, The SOSav.fr Team
C
Rating: 4 out of 5
Everything I needed
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T
Rating: 4 out of 5
Smooth navigation on the site, clear and precise tutorials.
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N
Rating: 4 out of 5
Well received in 24 hours without damage. A little more help with assembly would have been nice. I've been using it for a while now and it's not working. I followed all the steps without forgetting one and the sleep button doesn't work anymore.
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J
Rating: 3 out of 5
I've been using this product for a while now, and it's a great product. I've been using this product for a while now, and it's a great product, but I'm not sure I'd like to be able to use it again. I have damaged my optical drive to put the adapter and the ssd (I followed the tutorial) when it should simply be put in the place of the HDD ... which I did by deduction, but too late ... optical drive HS. I have to order another one
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Response from SOSAV
Hello Jean-Pierre, Thank you for your comment. We are sorry to hear that the repair of your device was not ideal :- / Our team remains at your disposal if you need additional advice, do not hesitate! Very nice day to you. Sincerely, The SOSav.fr Team
S
Rating: 4 out of 5
Very fast shipping and order items wrapped in bubble wrap. Attention cardboard packaging of the upper screen 3DS open and flattened. Best regards.
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J
Rating: 4 out of 5
Easy to navigate but some product details are missing
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F
Rating: 4 out of 5
Order shipped on time and conformed to my request. Only HIC, a defective item, but the site sent me back a new one within 5 days.
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A
Rating: 4 out of 5
Good. Fast shipping.
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M
Rating: 4 out of 5
Products of good quality, reactive soap, I put 4 stars because the hydrogel film that I received was not perfectly cut, the cuts at the camera level were not made at 100% at the time of the installation, the part to be removed remained hooked, I managed to delicately tear off this part not well cut, on a film like this one it is very annoying because very delicate to install
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F
Rating: 4 out of 5
Despite a mistake on my first order, the service was very responsive
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E
Rating: 4 out of 5
It is very clear
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E
Rating: 4 out of 5
Easy to operate
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N
Rating: 4 out of 5
Quick preparation and shipment of the order, tutorials and tools available if needed, the best.
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F
Rating: 4 out of 5
Ras for this order
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J
Rating: 4 out of 5
Fast delivery despite the holidays
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