Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Hello, we are very sorry to hear that your order does not give you complete satisfaction :-( It seems that you have not yet contacted our team regarding this display problem. To find out for sure, we suggest that you do the following: from the HOME menu on the console, select " Console settings " then " Brightness ". Select "Auto Brightness" to have the screen brightness adjust itself according to the ambient brightness, or set it manually. If this doesn't solve the problem, please contact our team at [email protected] and we'll look into it together. Have a nice day! The SOSav.com team
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Patrick W.
Rating: 4 out of 5
I easily found what I was looking for.
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Lilian S.
Rating: 2 out of 5
Screen delivered with 2 out of 3 layers. However on the video tuto the screen has 3 layers of connection. Disappointed.
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Response from SOSAV
Hello Lilian, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to send a photo of the part received directly to your customer support at [email protected] without hesitating to call back your order number so that we can review the situation together. Our team will soon come back to you with a solution and everything will be back to normal. We remain available for any further information and apologize for the inconvenience caused. Have a nice day!
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Delargille D.
Rating: 4 out of 5
Fast shipping. The tuto is very well done. I just had a little scare when I discovered that I was missing a tool although I bought the pack ... and also the screwdrivers are not perfectly adapted to the screws. However I managed to change the screen of my iPhone rather easily and that's the main thing!
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Juliette L.
Rating: 2 out of 5
The screen protector I ordered arrived broken due to the delivery...
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Andrea T.
Rating: 2 out of 5
Ordered a bluetooth home button for iPhone 7, received a home button that does not work and is not Bluetooth. After sending a message via FB, I was told that the button received is a button last generation 2.0 without Bluetooth ... so not at all what I ordered. I am waiting for a new button to be sent... to be continued
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Response from SOSAV
Hello Arnaud, Thank you for your message :-) Indeed, you got the version superior to what you ordered, for the same price. Eventually, the bluetooth version will no longer be offered. That said, this button was apparently defective, and our team has created for you, as you know, a new order that should be in your hands soon :-) Do not hesitate to keep us informed! Very nice day to you. Sincerely, The SOSav.Fr Team
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bulent Y.
Rating: 4 out of 5
Very good
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AKIM H.
Rating: 3 out of 5
Delivery 1 week too long!!! order on Wednesday received Tuesday 7 days included Weekend for a simple letter fleece...can do better otherwise RAS for a product of occase
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Response from SOSAV
Hello Akim, Thank you for your message. Your package was shipped in less than 24 hours by our logistics team, we are sorry if the postal delays could be extended in this particular period, we are as you know entirely dependent on carriers, just like you. We are happy to hear that the part received is suitable for you! Please do not hesitate to contact our team at [email protected]. Have a great day and see you soon. Sincerely, The SOSav.Fr Team
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Sophie G.
Rating: 4 out of 5
Very good but it was the first time I ordered from this site
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quéau P.
Rating: 3 out of 5
No problem for the article and delivery.
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Eliott P.
Rating: 4 out of 5
More than adequate service!
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Julien E.
Rating: 3 out of 5
Well designed site, delivery Ok
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Response from SOSAV
Hello Julien, We thank you for your message and we are sorry to hear this news :- / We note that you have not yet contacted our team on this subject. In order to remedy the situation quickly, we invite you to contact our customer support at [email protected] without hesitating to recall your order number. Our team will check with you. We remain available for any further information! Have a nice day! Sincerely, The SOSav.Fr Team
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Manon B.
Rating: 3 out of 5
Unfortunately I did not receive the right hydrogel film. The sticky part was not on the right side of the film. I couldn't stick it because of the cut out for the front camera. Too bad .
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Henri B.
Rating: 4 out of 5
It might be better if....
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Vincent P.
Rating: 4 out of 5
bon service
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genita C.
Rating: 4 out of 5
Simple
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Michel V.
Rating: 2 out of 5
I had kept the old one so I replaced it and asked for the warranty to be taken care of. I had to send back the complete screen so I asked for the earpiece to be returned but it was at my expense. Since the reassembly, the microphone doesn't work well when I plug in a headset/microphone. I'm very disappointed I'm giving up and will reassemble this iphone once again to put a second hand mic on it .
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Quentin M.
Rating: 4 out of 5
Correct delivery with 1 day delay because of the health plan
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eric W.
Rating: 2 out of 5
I tried to change the battery and screen of an iphone7, and after reassembling it did not work anymore. This operation is not within the reach of all despite the explanations rather well done.
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Response from SOSAV
Hello, Thank you for your comment :) Could you please contact our customer service at [email protected] if you want to exchange the parts? Sincerely, The SOSav team
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Christian G.
Rating: 4 out of 5
There is an ambiguity between the screws of the lower part and the LCD screen part.
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Frederic H.
Rating: 4 out of 5
For the site very good for the order also with a respect of the delivery
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Philippe M.
Rating: 4 out of 5
Well received in a protected envelope
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Benjamin D.
Rating: 4 out of 5
The products are a bit expensive when you add shipping costs (almost 3 for a simple green letter...) but delivery is fast and efficient.
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Sylvie B.
Rating: 4 out of 5
Very quick receipt, items are what I expected. I recommend this site.
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David K.
Rating: 3 out of 5
Battery sold as original... Some doubts and the rear window broke when I changed it so a bit disappointed but the battery works fine
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
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Nellie M.
Rating: 3 out of 5
Screen quality very good, the only problem is that there are no tools provided with it... And to get the old home button back, you still need a new specific screwdriver not included as well. It would be nice to add a tool kit suitable for the phone model.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
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Nicolas E.
Rating: 4 out of 5
Correct
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Lydie F.
Rating: 3 out of 5
Many products offered Fast shipping
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Response from SOSAV
Hello Lydie, Thank you for your comment and your encouragement. Can you give us more comments on the rating, as it does not necessarily reflect your comment and, obviously, your complete satisfaction ;-) ? We remain at your disposal at [email protected] if needed. Very nice day to you! Sincerely, The SOSav.Fr Team
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claude R.
Rating: 4 out of 5
fast delivery compliant product
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André R.
Rating: 4 out of 5
I just took a quick peek
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jean-michel T.
Rating: 4 out of 5
.grdse
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Jean Christophe T.
Rating: 4 out of 5
Very good
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Guillaume T.
Rating: 4 out of 5
First order lost, but the after sales service worked very well.
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Frederic R.
Rating: 4 out of 5
perfect site, practical and clear
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Sandrine M.
Rating: 4 out of 5
I have received the speaker, simple change and the sound is back. I have to say that I am very pleased with the service and the quality of the product.
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Arafat M.
Rating: 4 out of 5
Screen received careful shipment
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laurent B.
Rating: 4 out of 5
Perfect
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Raphael B.
Rating: 2 out of 5
iphone repair kit. 2 tools did not work. The suction cup. And the tip of the spatula was too soft to open the phone properly.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
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ERIC L.
Rating: 4 out of 5
Good and received quickly
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christian L.
Rating: 4 out of 5
near perfect
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