Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Hello Claudine, We thank you for your message and we are sorry to see that the part you received is not suitable for you. It is indeed a compatible cable (unofficial), as indicated on the product sheet you have chosen :-) You can, if you wish, return the item that does not suit you, and then get a refund or a credit note of it. For this, please contact our team at [email protected], we will be happy to find a solution for you! Have a nice day. Sincerely, The SOSav.Fr team
L
Louis-Norbert R.
Rating: 3 out of 5
I communicated precisely the part I wanted, but it was another part (not the right one) that was sent to me.
Translated reviews
Response from SOSAV
Hello Louis-Norbert, We thank you for your message and we are sorry that the exchanges with our team did not give you complete satisfaction. We remain at your disposal and are open to any comments allowing us to improve and especially to improve your customer experience at SOSav.fr. Do not hesitate to contact our team for any question. Have a great day! The SOSav.com team
N
Nicolas L.
Rating: 4 out of 5
On-time delivery
Translated reviews
M
Mathilde L.
Rating: 2 out of 5
Defect of the part for liPhone
Translated reviews
Response from SOSAV
Hello again Mathilde, As our team has indicated to you, all you have to do is send us a photo of the part you have received, together with the order number and the manufacturer's reference of your device to the address [email protected] so that we can check it together :-) Do not hesitate to contact our team directly if you have any questions, we are available. Have a nice day! Sincerely, The SOSav.Fr team
P
Phil G.
Rating: 4 out of 5
Tutorial about the device to be repaired missing a very close-up picture to show the process
Translated reviews
J
julien G.
Rating: 4 out of 5
I received the part and it works fine, but I had to wait 2 1/2 weeks to get it.
Translated reviews
M
Mireille A.
Rating: 3 out of 5
Just a small comment; please be more precise and visible in the descriptions about the compatibility of the parts with the machines.
Translated reviews
Response from SOSAV
Hello Mireille, Our team would like to thank you for your comment, which is all the more important as we are always looking to improve. We currently have more than 25,000 references in our catalogue, and we are working every day to make our product sheets more complete and precise, and our disassembly guides more comprehensive. We are also at your disposal for any additional information (technical or not) by chat, phone, e-mail, and on social networks: do not hesitate ;-) Very nice day to you! Sincerely, The SOSav.Fr Team
G
Gilles P.
Rating: 4 out of 5
the parts replacement tutorials are a great idea
Translated reviews
I
Isabelle R.
Rating: 4 out of 5
No problem. Delivery on time.
Translated reviews
L
Luka J.
Rating: 4 out of 5
I have received my order and I am very pleased with the service.
Translated reviews
M
Marc-André L.
Rating: 4 out of 5
A bit of a delay but just right. Very good advice.
Translated reviews
F
fabrice D.
Rating: 4 out of 5
R.A.S
Translated reviews
T
thomas S.
Rating: 2 out of 5
Screen break after two days. Without beings fall.
Translated reviews
Response from SOSAV
Hello, Thank you for your comment! Unfortunately, our warranty does not cover breakage :/ We are very sorry for this situation! Sincerely, The SOSav team
T
Théo F.
Rating: 4 out of 5
R. a. s
Translated reviews
O
O L.
Rating: 4 out of 5
Good value for money
Translated reviews
D
damien K.
Rating: 4 out of 5
good site, delivery too
Translated reviews
P
pascal S.
Rating: 4 out of 5
No problems at the level of the battery all is super well studied. But following a bad manipulation, I broke the screen of my iPhone Grrrrr
Translated reviews
J
Julien B.
Rating: 4 out of 5
I'm very happy with this product. Just the spatula isesamo not given (but it goes well ...)
Translated reviews
D
Dominique J.
Rating: 4 out of 5
Very good for sosav, Chronopost less
Translated reviews
P
Philippe G.
Rating: 4 out of 5
Satisfied
Translated reviews
C
Charlotte D.
Rating: 4 out of 5
It is very good
Translated reviews
K
Khalid M.
Rating: 4 out of 5
Je recommande
Translated reviews
L
Lionel G.
Rating: 4 out of 5
The parts I ordered were not enough to repair my iphone... Otherwise the link for the disassembly and reassembly of the parts was very clear
Translated reviews
G
Gérard R.
Rating: 4 out of 5
nothing to say
Translated reviews
T
TERRIER C.
Rating: 2 out of 5
2 defective items out of 3 sent. The 1st one was exchanged for free and the second one was refunded but with return shipping costs at my expense, not very commercial...
Translated reviews
J
Joseph E.
Rating: 4 out of 5
No comment
Translated reviews
M
muriel E.
Rating: 2 out of 5
I did not speak to customer service about my problem with the faulty delivery as I did not have time to wait for more information.
Translated reviews
Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] to find a solution to your problem? Sincerely, The SOSav team
M
Michael N.
Rating: 4 out of 5
For the moment, nothing to say. With hindsight, we'll see how the battery will hold up over time!
Translated reviews
L
Léo T.
Rating: 2 out of 5
The advertised capacity of the battery is much lower than its actual capacity.
Translated reviews
Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can find a satisfactory solution? Sincerely, The SOSav team
F
Fabien C.
Rating: 4 out of 5
Top except for the seal
Translated reviews
C
Christophe R.
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
Translated reviews
J
johnny G.
Rating: 2 out of 5
Battery malfunction, after a 1st exchange, the new battery takes 2 days to be recharged. Expensive for generic batteries...
Translated reviews
Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
D
DIBOUSSI A.
Rating: 4 out of 5
Well
Translated reviews
F
Frédéric V.
Rating: 3 out of 5
The order was easy, the delivery was very fast and in good condition, it's perfect... Too bad the product I bought doesn't fit 100/100, I had to make some changes to make it fit.
Translated reviews
P
patrick F.
Rating: 3 out of 5
Passing .conforme on time
Translated reviews
C
Cristel G.
Rating: 4 out of 5
It's OK.
Translated reviews
J
jean michel H.
Rating: 4 out of 5
well
Translated reviews
K
Karine B.
Rating: 4 out of 5
No problems to report. Tutorials on the site very well done and accurate...even for those new to repairs.
Translated reviews
M
Marine D.
Rating: 4 out of 5
Good quality spare part, but I would have liked to have some details, especially on the welding of the part.
Translated reviews
M
Michel B.
Rating: 4 out of 5
product corresponding to the order
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 