Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3 and 4 stars

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F
Franck R.
Rating: 4 out of 5
following a purchase from 23/10/2024
Fast delivery and compliant parts
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C
Clarisse F.
Rating: 2 out of 5
following a purchase from 22/10/2024
I ordered a complete screen to replace the one on my p30 lite, I followed the tutorial and once everything was reassembled and glued, I realized that the volume and screen buttons didn't work. So the refurbished screen I was sent has been badly appraised... I contacted customer service, who referred me to another YouTube tutorial for removing the buttons... I'm sorry, but I'm not a technician, and I would have preferred to receive another screen that had been properly checked this time.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vincent D.
Rating: 3 out of 5
following a purchase from 22/10/2024
Remove the error code to recognize the battery, which is logical since the BMS of the old battery is recovered. The battery capacity is totally wrong! I've tried every trick in the book, and none of them work... As for charging, it looks OK, but we'll have to see over time.
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ouahabo Z.
Rating: 2 out of 5
following a purchase from 20/10/2024
HALF-BLACK AND BLURRED SELFI SCREEN
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pauline M.
Rating: 2 out of 5
following a purchase from 28/08/2024
I received the wrong article, I had already ordered 15 days earlier a screen to change it, it was defective but as I could not prove it I said nothing and recommended, I received a battery instead of the screen. Impossible to contact the after-sales service! It's a pity because deliveries are fast and the parcels are well packed.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Valentin N.
Rating: 3 out of 5
following a purchase from 17/10/2024
Very satisfied with my purchase, despite the delivery which took 1 week instead of 48/72H.
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david C.
Rating: 2 out of 5
following a purchase from 16/10/2024
Controlled screen not working properly
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 06/10/2024
Excessive prices ! 100€ for a micro soldering ! Finally my son fixed his phone by himself !
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe G.
Rating: 4 out of 5
following a purchase from 05/10/2024
Correct product, to be adapted.
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Marjorie B.
Rating: 2 out of 5
following a purchase from 02/10/2024
Product does not correspond to the model of my tablet, although the reference was correct ... I contacted the SAV no news
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Catherine M.
Rating: 4 out of 5
following a purchase from 27/09/2024
As described
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charles D.
Rating: 4 out of 5
following a purchase from 30/09/2024
Satisfactory
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A
amory H.
Rating: 4 out of 5
following a purchase from 27/09/2024
Battery received works well but the connector is very slightly longer than the original Apple, a little tricky to install although this isn't my first iPhone battery.
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R
Roger S.
Rating: 4 out of 5
following a purchase from 25/09/2024
Very good
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Mathieu B.
Rating: 2 out of 5
following a purchase from 14/09/2024
I received the part but after asking a question to the site no answer so my part is useless ...... 50euro in the .....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie B.
Rating: 2 out of 5
following a purchase from 09/09/2024
We pay for 24-48h but the parcel arrives a week later, not very correct or professional.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Juliette P.
Rating: 4 out of 5
following a purchase from 12/09/2024
Fast delivery but screen glass arrived broken
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andre S.
Rating: 4 out of 5
following a purchase from 11/09/2024
I received the parcel well. the battery blocked the load with 70% and even 30% the pc not recognizing it I had to battle to solve the problem now it loads with 100% all is well I recommend the site "a tutorial for neofite delivered with the parcel would be the good come" Cordialement
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SERGE J.
Rating: 3 out of 5
following a purchase from 01/09/2024
The nylon tools in the repair kit are of poor quality. The battery isn't great either, compared with my old one, which I still have to change every day, and I'm not a regular phone user.........
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L
Laurent A.
Rating: 2 out of 5
following a purchase from 19/08/2024
The order arrived on time, but the screen had been opened and 3 braids were missing. Unprofessional
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe M.
Rating: 2 out of 5
following a purchase from 01/08/2024
The screen I ordered is not as described. The tablecloths for the volume and ignition buttons are missing.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Mohamed C.
Rating: 3 out of 5
following a purchase from 28/07/2024
Medium quality
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Nicolas C.
Rating: 4 out of 5
following a purchase from 25/07/2024
excellent delivery very well packaged product
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D
Dominique G.
Rating: 3 out of 5
following a purchase from 24/07/2024
Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.
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THIERRY M.
Rating: 4 out of 5
following a purchase from 22/07/2024
Fast and efficient. All I have to do now is use the products to evaluate them.
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D
Dominique B.
Rating: 4 out of 5
following a purchase from 22/07/2024
No problem Fast delivery
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F
Franck A.
Rating: 2 out of 5
following a purchase from 18/07/2024
I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier
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Response from SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
S
STEFANE V.
Rating: 4 out of 5
following a purchase from 08/07/2024
A little long to receive the parcel because there was a stock shortage on one of the products ordered but which was available on the site at the time of the order.
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S
Sambou D.
Rating: 4 out of 5
following a purchase from 13/07/2024
Very high level for a repair novice
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Thierry M.
Rating: 4 out of 5
following a purchase from 13/07/2024
Good to recommend
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R
Rinish J.
Rating: 2 out of 5
following a purchase from 04/07/2024
I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.
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Response from SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
J
Jean B.
Rating: 3 out of 5
following a purchase from 03/07/2024
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
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Jennifer R.
Rating: 3 out of 5
following a purchase from 26/06/2024
Product received defective and battery purchased to avoid error message. So I get the error message
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
Frédéric L.
Rating: 4 out of 5
following a purchase from 25/06/2024
Great!
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C
claude R.
Rating: 4 out of 5
following a purchase from 20/06/2024
Not yet satisfied with my purchase
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PHILIPPE M.
Rating: 4 out of 5
following a purchase from 19/06/2024
with regard to the dismantling kit, the Phillips screwdrivers are not calibrated for the iphone's internal screws.
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V
Victor S.
Rating: 2 out of 5
following a purchase from 14/06/2024
parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
fabrice V.
Rating: 3 out of 5
following a purchase from 10/06/2024
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
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H
Herve F.
Rating: 4 out of 5
following a purchase from 04/06/2024
Good product, excellent tutorial with one detail: specify to remove the simm card drawer Very fast shipping Product purchased: complete AV front panel for Samsung Galaxy A51
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V
Vincent D.
Rating: 2 out of 5
following a purchase from 03/06/2024
Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
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